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    5. Can having a google business listing harm a company selling services globally?

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    Can having a google business listing harm a company selling services globally?

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    • WizIQMarketing
      WizIQMarketing last edited by

      Hi,

      We are a SAAS platform offering cloud based solution for educators.

      We had a google business listing in India and recently added one for US as well.

      Our keywords rank significantly better in India than in US.

      Is it a good idea to remove these business listing? Also, what could be other factors that impact GEO SEO rankings for a online company like ours?

      1 Reply Last reply Reply Quote 0
      • MiriamEllis
        MiriamEllis Subject Expert @WizIQMarketing last edited by

        That's correct. If you don't have face-to-face transactions with customers, then you should not create Google My Business listings.

        1 Reply Last reply Reply Quote 0
        • WizIQMarketing
          WizIQMarketing @MiriamEllis last edited by

          Thanks Miriam.

          Since, we don't have customer f2f customer interactions, the answer would be to not build GMB listings.

          Also, as per the GMB guidelines: "Brands, organizations, artists, and other online-only businesses aren't eligible for Google My Business listings."

          https://support.google.com/business/answer/3038177?hl=en

          Thanks Again!

          Regards

          MiriamEllis 1 Reply Last reply Reply Quote 0
          • MiriamEllis
            MiriamEllis Subject Expert last edited by

            Hi There,

            Normally, no, having a local presence should not harm your national marketing efforts. However, it is important that any Google My Business listing you build is guideline-compliant. Are the GMB listings you built representing real, physical addresses and do you have face-to-face interactions with your customers? If the answer to either of those is "no" then you shouldn't be building GMB listings.

            If my answer hasn't quite cleared this up for you, please feel free to provide further details about your business model.

            WizIQMarketing 1 Reply Last reply Reply Quote 1
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