Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Any experiences with Reviews.io?
-
Hello,
We have used Trustpilot.com for a few years in the past. Service was reasonable and they did what they were supposed to do. However, due to their price and requirement for a full-year payment upfront we stopped using their review collection service.
Is someone using Reviews.io? They are included in Google Review Partners, which seems to be very encouraging:
https://support.google.com/adwords/answer/2375474?hl=enAlso, they have a decent price for their intermediary package (about $ 89/month) and don't require a yearly contract like Trustpilot and some others.
Any experiences you could share about Reviews.io will be appreciated.
- Luciano, The Translation Company Group
-
Hi Luciano, Like yourself, we had used TrustPilot for a couple of years but were recommended Reviews.io. We moved about 3 years ago and has genuinely been one of the better business decisions we have made. From the support received through to the actual product/back-end system Reviews.io, in my opinion, are better for our business and are cheaper than we were paying previously, which is a nice bonus! Good luck with whoever you go with. John
-
We have been using reviews.io for around 6 years (in house and now as an agency). It's a fantastic platform and great value. The team are fantastic, too. In my opinion, they are by far the best option when it comes to gathering trusted reviews.
-
I've been using them for the past few months and their offering is from what I can see is very good value. I've had a few issues with setting up and learning their platform (as well as actual bugs) however chatting to them on their live chat the issues have been resolved and also they've given credits to make up for their mistakes. So I'm a pretty happy customer of theirs.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is It Beneficial to 'Like' My Clients Google Reviews?
I have a client who is insisting that all of us in the office 'like' his positive reviews on Google. My boss & I are fine with doing this, but due to the industry the client works in, my staff is questioning doing this or not because they do not want to be associated with his company outside of work. Is there any SEO benefit to us liking his reviews or is this more for him to feel better that people are reading them? Does my staff have anything to worry about if they do 'like' his reviews?
Reviews and Ratings | | Justine.Hedge3 -
I'm wondering if reviews services like yotpo and reviews.io are worth it.
The reviews services advertise that your reviews and stars will be placed in your Google search results and this helps with rankings. Does anyone have experience using Yotpo or Reviews.io with a brick and mortar business? Or, any business for that matter? Thanks,
Reviews and Ratings | | Jarod45660 -
What is the best online reputation management software for generating legitimate Google (and other online) reviews?
Hello! Does anyone have a good experience with using an online reputation management tool to help generate online reviews for a Google My Business listing, Facebook, etc? The reason I ask about a review software is because of my client's age demographic (50+), so we need to have an automated system to request reviews from their clients and to make it simple for them to leave reviews.
Reviews and Ratings | | eport122 -
Does anyone use an embeddable Google review widget?
Currently, I use an embeddable Yelp review widget on my site. The widget I use has been helpful, but is no longer actively maintained and I'd prefer to show Google reviews instead. Does anyone have a recommendation for a widget to embed Google reviews?
Reviews and Ratings | | Dions0 -
Paying for Reviews Penalty?
Hello, recently came across a company that has been paying people directly for reviews. I of course do not recommend this and realized the ethical implications and even the lawsuits that can come from this, but does Google have a manual penalty for fake reviews or do they just algorithmically discount ones that raise red flags? I have never really had to worry about this in the past. I know you can flag fake reviews to them on an individual basis, but does anyone have history of knowing specific situations where a company was manually punished for doing this? Just curious and I kind of wanted to give them strong documentation to knock it off. Thanks in advance.
Reviews and Ratings | | jeremyskillings0 -
Moving my photography business to another state. Is it possible to transfer Google My Business listing WITHOUT losing my Google Reviews?
A friend of mine is transitioning her photography business to another state. She moved about 5 years ago and consequently lost all of her Google+/Yelp reviews. Having reviews as a photographer is EXTREMELY important for her business reputation. She doesn't want this to happen again. Is it possible to change the location of a Google my Business page and keep the existing reviews? Thanks
Reviews and Ratings | | RosemaryB0 -
Do schema review numbers have to be manually updated?
Hi! I've had success with review schema rendering in SERPs but have had to manually code the numbers and update those numbers as more reviews come in (which is a bit time-consuming). Is there a way to use auto-generated numbers that will still render schema or do those numbers have to be manually added? I've looked at the schema for sites like IMDB, and their schema numbers seem to be manually added, which seems like a huge lift. Advice/input is appreciated!
Reviews and Ratings | | 199580 -
Too many reviews too quickly?
Is there any sort of guideline on this? Right now, we have very few google reviews. However, I've cross referenced a list of our happiest clients with people who have g+ accounts. There are at least 12 clients, I feel strongly would write us g+ reviews if I asked them to. I want to just get the word out today, but I'm worried if 8-12 reviews in a week would red flag us. I've heard that getting too many reviews to quickly can be a problem, but I'm thinking that more like 100 than 10, but I have no idea. Most of my competitors don't have any reviews, and the most any of them have is 10. I don't know if that matters at all either in terms of triggering a red flag. I'd appreciate whatever insight you all could give. Thanks, Ruben
Reviews and Ratings | | KempRugeLawGroup0