Google business spam query
-
Hello
Our Business is Verified Business Listing in google, as of Everything ok, But there are around 6-7 other company Who Registered Our website as there website, so my question is How should we make them spam & make Our website verified With Our main Location only,
How to make Our business Listing Secure, please Guide as, to help Resolve this issue,
Thnx in advance
-
Thank You so much sir, Helps a lot
-
Good question. You just have to keep plugging away. Don't be tempted to spam or troll them yourself by creating fake profiles and complaining with them because google can see it's you and you'll get their backs up.
So be honest and whiter than white and keep going. If they say, for example, it's not one type of spam then go under another type. That's ok to do and I've had success this way too. You need to play down the 'business rivalry' part of it too. I know they've done an act intended to unfairly compete but you need to keep to the point of spam and improving the maps and the GMB listings.
So your problem is that the GMB and map listings are inaccurate and google has promised to keep them accurate by listening to customer feedback. So put the ball in their court, I have found that if you treat it like this, in a rational and reasonable tone and focussing on the issue (not business rivalry but spam) then you'll succeed.
Let me know how you get on. I'd be happy to continue to advise you because I want GMB and the maps spam free in the same way every decent business person does. That's another good card to play. Appeal to their better nature by saying that you've been abused by google and its a google product and its inaccurate and harming you and other users with spam.
-
Thank you so much sir, I will follow The same steps,
But if after This steps also not resolved Then what we can do more ?
-
You can get them taken down by reporting them to google using the functions on their listings. You need to be logged in and in your Maps or GMB. The spam and fake people will often have exact match entries like 'New York Plumber' and they will be attached to random addresses that are not taken by other businesses with just a phone number.
You just pick a 'spam type' from the list and then fill in a little form. The more details the better and you need to keep at it and possibly mark them a few times for different things so that google knows that they are spam and doesn't overlook them.
I've had dozens taken down like this in my city. Also you can speak directly to google if you can find the right phone number and someone will sort it for you if it's more serious (like someone impersonating you) I have had reviews taken down like this, in one on one conversations with google employees in call centres.
Google are getting better at listening to genuine concerns and I think that all the complaining you hear from people abut how it's 'impossible to get reviews taken down' or 'impossible to get map spam removed' are just lazy or not doing it correctly. Or they have an agenda. So if it's a genuine thing then you should be ok.
Sometimes they go over night, other times it takes a week but you can keep up to date because they email you whether your suggestions and complaints have been actioned or not.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Best Practices for Businesses Considering Going Fully Remote
How do we stay relevant in local search rankings without a physical office? What are some best practices to employ before the office is closed? What are other things we have to consider?
Local Listings | | Parker8180 -
2 Businesses, Same Location, Different Google My Business Accounts?
This is not my area of expertise, but I have a customer with a unique problem. They are primarily an agency that assists student-athletes nationwide with the college recruiting process. They also have a non-profit organization that runs soccer camps for local kids only. The soccer camp would of course benefit from having it's own GMB page, but they've been told by Google that they can't use the same address as their recruiting business. They are in the same office and moving/adding an office isn't an option at this time. Does anyone have any ideas on how to overcome this issue without risking penalty from Google? Should they change their business name to combine both and add categories for their non-profit? They're such disparate businesses that I'm reluctant to have them do this, but is that the best/only option? Thanks all!
Local Listings | | camarin_w1 -
Creating a Google My Business listing in a used location
Hi! We're expanding our business and opening a new office. The location of that office is a shared office with another company, Will it be possible to verify the listing in Google My Business even tough there's a verified business there?
Local Listings | | OrendaLtd0 -
Google My Business listing - listed at CLOSED (how do I open)
Good afternoon Mozzers, I hope you can help me. I have a business listing, which is listed as being "PERMANENTLY CLOSED". In fact the business is OPEN it has just changed business name. I have ownership of the listing. I have "reported an issue" to Google and asked them to list as open, however how long will this take? Is there anything I can do to fast track this and limit the business impact? Any help welcomed, Ben
Local Listings | | Bendall0 -
How to deal with wrong location in Google SERP
Hi, If I understand correctly, Google provides search results based on the location of the user. That's fine, because most of my clients are local. But if I look at my own search results, Google thinks I'm in a totally different town. Most likely based on my IP address. Of course I can solve that for myself, but the same goes for my potential clients. Is there a way to deal with this, from an seo perspective? For instance find out where most of the the IP providers are located and target that location?
Local Listings | | Houdoe1 -
Multiple Businesses at the Same Address
Hello everyone! Fairly new member here with a quick local question. A friend is starting a new business and sharing a showroom with another local business until they close up shop in a couple of months, at which point he will take over the showroom entirely. My question: in the meantime, what would be the best way to have two businesses at the same address? The best I can come up with to avoid the pages being merged or who knows what else would be to list one of the businesses in a non-existent suite, for example 123 S Someplace Ave, Suite 100. Is this strategy likely to cause any problems for either business? Ideally I would like to have both businesses appear in the listings until the first one closes, at which point I will just delete the page entirely.
Local Listings | | rbmac0 -
How to track google business traffic as organic into google analytics?
Hi mozzers, After noticing that all Google business(known in the past as google places) traffic gets recorded into direct traffic I would like to get this into organic traffic instead. What is the best method to do so? I found this great post http://moz.com/blog/tracking-traffic-from-google-places-in-google-analytics by Rebecca Lehmann but was written in 2011. Are these method the only one available to track this traffic or is there a new method we could try that would track all this traffic into organic search? Thanks for letting me know!
Local Listings | | Ideas-Money-Art0 -
Convert Google Plus page to Business page
I have a google plus page for my company edspire.com, https://plus.google.com/b/107395030190889162381/107395030190889162381/posts When I created it I don't think I set it up as a business so I'd like to convert to one. As far as I can see it is not possible to do this. What is the recommended process, do I just create a new one and migrate content over or is there some way to merge them? Should I then delete the old one or is it helpful to keep double posting? Thanks, Jim
Local Listings | | yojimbo230