My website is penalized from google with no message in GWT.
-
On 26 of October 2018 My website have around 1 million pages indexed on google. but after hour when I checked my website was banned from google and all pages were removed. I checked my GWT and I did not receive any message. Can any one tell me what are the possible reasons and how can I recover my website? My website link is https://www.whoseno.com
-
Would you be able to send me a dm with a copy of that email? I'm interested in larger sized automatic sites and trying to figure out where the limit is (and how yours isn't allowed when others are)
-
Thank you for your responses. I just received email from google after 3 days with the reason. They are saying you website is generating automatic content.
-
This is a really fascinating question. It's highly irregular for Google to de-list a site with absolutely no reason given. Even if it's something really bad like serving malware to Google's users, you usually get a hacked content notification
Your assertion that your site has been de-listed by Google due to data you are seeing in various analytics packages is backed up by Google's front-end:
- https://www.google.co.uk/search?q=site%3Awhoseno.com
- https://www.google.com/search?q=site%3Awhoseno.com
- https://www.google.fr/search?q=site%3Awhoseno.com
- https://www.google.bg/search?q=site%3Awhoseno.com
I can't find any pages from your site in Google US, UK, France or Bulgaria. Whatever has happened they seem to have gone fairly thermonuclear!
I performed a 25% crawl of your site using Screaming Frog (rendering / JS enabled), using Google's user agent (Googlebot). Some pages returned an error 404:
- https://www.whoseno.com/number-information
- https://www.whoseno.com/whose-number-is-this
- https://www.whoseno.com/track-location
- https://www.whoseno.com/get-mobile-number-details
- https://www.whoseno.com/phone-number-details
- https://www.whoseno.com/get-complete-details-of-your-ex
- https://www.whoseno.com/track-any-mobile-number
- https://www.whoseno.com/wrong-number
- https://www.whoseno.com/whose-number-is-this-calling-me
- https://www.whoseno.com/phone-number-search
- https://www.whoseno.com/recent-lookups-on-whoseno
- https://www.whoseno.com/get-details-of-any-mobile
- https://www.whoseno.com/get-details-of-any-phone-number-for-free
- https://www.whoseno.com/trace-location-on-map
- https://www.whoseno.com/reverse-directory
- https://www.whoseno.com/track-location-by-phone-number
- https://www.whoseno.com/reverse-phone-lookup
- https://www.whoseno.com/phone-number-lookup
- https://www.whoseno.com/reverse-phone-lookup-service
Although this seems like quite a few broken pages, there were many more which were rendering properly. This just looks like the kind of stuff which Google would flag as crawl errors, rather than taking a site down in its entirety when the majority of pages return 200 (OK).
Some of the URLs like, getting "complete details about your ex" Google may frown upon. People shouldn't really be able to go on a site and get complete details for their ex-partner as that promotes stalking (something which Google is firmly against, and which most first-world governments are moving to take more and more action on). Even if the name of the page is misleading and it doesn't (when working) really supply that functionality, that then makes it a spam page instead (as it looks to satisfy unscrupulous users looking for such information and then fails to deliver).
Out of the pages which are returning 200 (OK), most of them are individual phone number pages. An example might be this page: https://www.whoseno.com/US/2014623561 - the number has been publicly logged as spam. With the advent of GDPR legislation, if you are logging phone numbers and publicly keeping a database of them (without the permission of the phone number's owner) then you may be in breach of new European GDPR legislation (read about it here).
Google wants to continue operating in Europe, so whilst they may be an American company GDPR does heavily impact Google. They want to comply with GDPR
I checked the technical indexation of your pages, there don't seem to be any huge red flags.
- Robots.txt isn't blocking critical pages and resources
- Nor is the Meta no-index tag
- Canonical tags don't seems to be de-indexing real pages and pointing Google to broken ones
- Google's user-agent seems to be able to access most pages properly
I decided to search for your site on Bing to see if they had also de-indexed you:
Bing still holds pages and records of your domain.
One of the results really interested me. There's a Twitter profile listed on those search results, the SERP snippet reads like this:
"Hussɑin Aвduℓℓɑtif (@whoseno) | Twitter
The latest Tweets from Hussɑin Aвduℓℓɑtif (@whoseno_)"_
The Twitter profile has been suspended. This may or may not be your Twitter profile. If it's not your Twitter profile, your digital identity may have accidentally been combined with this person's who may or may not have Twitter ToS or state-level action against them
You need to go to Google's Webmaster support forum here and ask them what the deal is.
It's unlikely to be Penguin / link related and I don't think it's tech related either. It could be GDPR concerns, pollution of your digital identity - combined with a 3rd party who has state-level action against them, or it could be a basic 'Google glitch'
-
Ok, this one may be interesting, if it's none of these options below I'd love to take a deeper look, send me a dm on twitter: https://twitter.com/thomasharvey_me
So, I see that you're on Cloudflare, are you still being crawled by Google?
Have you looked in the old search console? Have you or anyone you work with done anything in the "remove urls" section?
Have you seen any change in crawl stats recently?
Any recent changes to the site that may have caused this?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google News error in Google Search Console
My google search console states some errors as below: 1. Article fragmented Some of the urls in this error are the category urls. How to make google bot understand it is a category not an article? 2. Article too short In fact the article is quite long. I do not know why this is happen... 3. No sentence found In fact, there are a lot of sentences Please help!
Intermediate & Advanced SEO | | binhlai0 -
Organic Listings showing Google Tag Manager + Google Page Title...?
I'm a bit stumped with this. I optimise all my titles etc for Australia - and now the organic liatings are showing something strange. For example ( we sell health supplements ) Meta title = "My Product , Buy Online Australia" If I type "My Product" - the title in the organic listings says "My Product - My Company Limited" - and the only place I can see it getting that from is a combination of Meta Data used in Google Tag Manager + the Name on my Google places page. This is much more obvious for categories.. but it's a pain in the butt. If I type "My Product Australia" Then the original "My Product , Buy Online Australia" comes up. Any ideas on policy etc? I have taken the "Limited" off the Google business page - so hopefully this will change over time - but I can't find any information on why google would do something like this. If you had shed any light on this - would be much appreciated.
Intermediate & Advanced SEO | | s_EOgi_Bear0 -
Prevent Google from crawling Ajax
With Google figuring out how to make Ajax and JS more searchable/indexable, I am curious on thoughts or techniques to prevent this. Here's my Situation, we have a page that we do not ever want to be indexed/crawled or other. Currently we have the nofollow/noindex command, but due to technical changes for our site the method in which this information is being implemented if it is ever displayed it will not have the ability to block the content from search. It is also the decision of the business to not list the file in robots.txt due to the sensitivity of the content. Basically, this content doesn't exist unless something super important happens, and even if something super important happens, we do not want Google to know of its existence. Since the Dev team is planning on using Ajax/JS to pull in this content if the business turns it on, the concern is that it will be on the homepage and Google could index it. So the questions that I was asked; if Google can/does index, how long would that piece of content potentially appear in the SERPs? Can we block Google from caring about and indexing this section of content on the homepage? Sorry for the vagueness of this question, it's very sensitive in nature and I am trying to avoid too many specifics. I am able to discuss this in a more private way if necessary. Thanks!
Intermediate & Advanced SEO | | Shawn_Huber0 -
How do you find synonyms for a word in Google?
Hi, How would you go about finding a connection between words in the eyes of Google? So for example if I enter ~shoes -shoes I get a few things turn up in bold. Boots is one which makes sense and I would assume Google makes a connection between the words so using both in content would help semantically. BUT the other word it bolds is Store - this is where I get lost why would it make this connection unless Google is taking actual query data from users and making a different type of connection between words. How do you find a solid connection between words?
Intermediate & Advanced SEO | | Bondara0 -
Links on My website
I am looking to create some more trust on my website by subscribing to BBB. I have heard that my site is penalized and loses "link juice" if I place the BBB logo link in my page footer on every page of my website. Does anyone know how much I am penalized? Should I only put it on my conversion pages and maybe my main 10 sub pages? My main goal is to assist in getting conversions but I don't want to do it at the expense of getting a penalty. Any help is greatly appreciated. Thank you, Boo
Intermediate & Advanced SEO | | Boodreaux0 -
Effect of I-Frame on Google Rank
My commercial real estate web site (www.nyc-officespace-leader.com) allows visitors to search for office space listings. The site sources listings through a third party and they are displayed in an i-frame. The i-frame directs visitors to listing pages such as: http://listings.nyc-officespace-leader.com/getspace.mpl?sp_id=A0173921&cust_id=offspldr Atleast 10,000 of these pages have backlinks to my site. My question is the following: Could these tens of thoudands of alpha numeric URLs be detrimental to my sites ranking on Google after the Panda/Penguin updates? SIte traffic dropped from 7,000 per month to about 3,300 after the April Google update. Rewriting content for dozens of pages and adding a blog have only somewhat mitigated the negative effects of Panda/Penguin. Could Google be viewing these links from the third party lisitng provider as a negative when they viewed these links as a plus before? Any downside to removing the third party links and parsing these listings from landlord websited and displaying them as part of my site with their own URL, title tag, description tag? Obviously the new URLS would not be alphanumeric. If these links have not caused the drop in traffic last April, what could be responsible? Thanks in advance for your opinion!!! Alan
Intermediate & Advanced SEO | | Kingalan10 -
Are there discrepancies between GWT and SEOMoz?
In our keyword rank tracking report, we've dominated a keyword in Google and have secured the slot for years. All evidence points in this direction. In Google Webmaster Tools, however, this particular keyword averages a rank of 6.5. Is anyone else experience these kinds of discrepancies? What is your take on it?
Intermediate & Advanced SEO | | NaHoku0 -
What is next from Google Panda and Google Penguin?
Does anyone know what we can expect next from Google Panda/Penguin? We did prepare for this latest update and so far so good.
Intermediate & Advanced SEO | | jjgonza0