Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Should Multi Location Businesses "Local Content Silo" Their Services Pages?
-
I manage a site for a medical practice that has two locations. We already have a location page for each office location and we have the NAP for both locations in the footer of every page.
I'm considering making a change to the structure of the site to help it rank better for individual services at each of the two locations, which I think will help pages rank in their specific locales by having the city name in the URL. However, I'm concerned about diluting the domain authority that gets passed to the pages by moving them deeper in the site's structure.
For instance, the services URLs are currently structured like this:
www.domain.com/services/teeth-whitening (where the service is offered in each of the two locations)
Would it make sense to move to a structure more like
www.domain.com/city1name/teeth-whitening
www.domain.com/city2name/teeth-whitening
Does anyone have insight from dealing with multi-location brands on the best way to go about this?
-
Good morning and Happy New Year!
Either way or both, with the internal links, is fine
-
Hey Miriam, thanks for the great answer!
I don't anticipate the business to add any additional locations and 1-2 services aren't offered in both locations, but either way, very solid advice, I'll be taking it.
While reading over your response and researching around, I also dug up one of Phil Rozek's posts about city pages. He recommends linking from each service page back to each location page. You recommended linking from each location page to each service. I think both make sense from an ease of use standpoint. Do you advocate doing one over the other or do you feel linking both ways makes sense/matters?
-
Hello There!
Good questions you've asked here. My standard advice for multi-location business models is that you have:
-
A page for every location
-
A page for every service or product you offer
-
Links from #1 to #2
What you're describing here, of creating a whole set of city-optimized versions of each service you offer even though the service is identical across all locations, is an option I don't particularly advocate. You could go this route, but here are some problems I see with this approach:
-
I have 10 services and my business expands to 100 locations. What a mess it would be to have to create unique content for 1,000 city-optimized service pages that are all actually saying the same thing. It's just not going to be sustainable for most businesses to do this.
-
I can't really say to myself that I'm creating these page for people. I'd feel I was doing it all for search engines, and (like Google) I don't really feel comfortable with that approach to marketing. My customer can be served just fine if my landing page for city 1 links to my page for service 1. If the service is the same for all customers at all locations, the only reason I'd create thousands of iterations of combinations of service+city would be for search engines.
So, rather than take this approach, I'd invest the time/money in something else. I'd go with a page for every city and a page for every service and put my budget towards content development and link building for these pages. I'd focus on building the overall authority of my brand in relationship to my topics, because I feel this would result in better ROI than creating a sort of octopus of near-duplicate pages solely in hopes of rankings.
Hope these thoughts are helpful in creating strategy!
-
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Service Area Location Pages vs. User Experience
I'm familiar with the SAB best practices outlined here. Here's my issue: Doing local landing pages as described here might not be ideal from a user experience point of view. Having a "Cities We Serve" or "Service Areas" link in the main navigation isn't necessarily valuable to the user when the city-specific landing pages are all places within a 15-mile radius of the SAB's headquarters. It would just look like the company did it for SEO. It wouldn't look natural. Seriously, it feels like best practices are totally at odds with user experience here. If I absolutely must create location pages for 10 or so municipalities within my client's service area, I'd rather NOT put the service areas as a primary navigation item. It is not useful to the user. Anyone who sees that the company provides services in the [name of city] metropolitan area will already understand that the company can service their town that is 5 miles away. It is self-evident. For example**, who would wonder whether a plumbing company with a Los Angeles address also services Beverly Hills?** It's just... silly. But the Moz guide says I've got to do those location pages! And that I've got to put them high up in the navigation! This is a problem because we've got to do local SEO, but we also have to provide an ideal experience. Thoughts?
Local Website Optimization | | Greenery1 -
One locations page, or multiple pages?
Hi, I represent a franchisor who does all marketing- including local seo- for our franchisees. I've read a lot about local SEO and understand the basics, but have some remaining questions. 1- If our typical territories are quite large and encompass more than one major city, should we create multiple location pages for the same franchise owner? I believe the answer should be yes from an SEO stand point, but the problem is that most of our franchisees naturally just have one business address (their home). Since PO boxes and virtual offices aren't the way to go, what's the best course of action? And when I say major cities, I'm really talking about major cities (and not just small towns/boroughs). Can they just use a friend's/relative's address? 2- There's a lot of info out there about "locations pages," but it's not really clear whether or not you should really just have ONE page for each location, or several pages with different content? For instance, it looks like a lot of businesses are creating just one, "home-page" looking landing page for their individual locations, with everything from services to testimonials on just that one page. Is this preferred over creating several different local pages for that one location? The latter is what we currently do. From the user stand-point, it looks like each franchise location has it's own "mini website" on our main website. For instance, a landing page optimized for the local business name, a local services page, a project/photo gallery page, local review page, etc. It seems like a lot less work just building one landing page for each location, but is the payoff the same? I'm torn between the two strategies- is it really worth the extra work (in terms of traffic + local ranking) to build out the individual pages for the one location? Thanks Moz Community!
Local Website Optimization | | kimberleymeloserpa0 -
Multi location silo seo technique
A physical therapy company has 8 locations in one city and 4 locations in another with plans to expand. I've seen two methods to approach this. The first I feel is sloppy and that is the individual url for each location that points to from the location pages on the main domain. The second is to use the silo technique incorporated with metro scale addition. You have the main domain with the number of silos (individual stores) and each silo has its own content (what they do at each store is pretty much the same). My question is should the focus of each silo, besides making sure there is no duplicate copy, to increase their own hyperlocal outreach? Focus on social, reviews, content curated for the specific location. How would you attack this problem?
Local Website Optimization | | Ohmichael1 -
Multiple location pages are they bad?
Hello all, I am research some competitors of a client of mine. My client specializes in H.P. printer repair and over the last 8 years has lost market shares to the competition. I want to reclaim market share. As I was searching some of the service companies many have page that list multiple towns that they service. here is an example. http://printerrepairservice.com/locations-we-service/ Should I be recommending this to my client? To me it seems like a spam keyword process. I know an employee of this particular company and he say their online business is booming. I want my clients to boom too! What are your thoughts on these location type pages?
Local Website Optimization | | donsilvernail0 -
Multiple Websites for a Large Home Service Company
I have a client who offers multiple services, the current website is already huge because they have added on so many new offerings in the last year and want everything above the fold. As I am building out the sitemap for a re-design, they continue to add more services. (HVAC, Plumbing, Solar, Windows, Electrical) I am working on a sitemap for a re-build, but I am still well over 100 pages deep with huge menu's. **My question is what are the SEO pros/cons of breaking the site up into multiple websites? **
Local Website Optimization | | Lauren_E2 -
How does duplicate content work when creating location specific pages?
In a bid to improve the visibility of my site on the Google SERP's, I am creating landing pages that were initially going to be used in some online advertising. I then thought it might be a good idea to improve the content on the pages so that they would perform better in localised searches. So I have a landing page designed specifically to promote what my business can do, and funnel the user in to requesting a quote from us. The main keyword phrase I am using is "website design london", and I will be creating a few more such as "website design birmingham", "website design leeds". The only thing that I've changed at the moment across all these pages is the location name, I haven't touched any of the USP's or the testimonial that I use. However, in both cases "website design XXX" doesn't show up in any of the USP's or testimonial. So my question is that when I have these pages built, and they're indexed, will I be penalised for this tactic?
Local Website Optimization | | mickburkesnr0 -
Multilocation business, how can you rank for different categories in different locations with only branch pages?
Hello Mozzers, I am wondering how do you rank for categories locally where when you operate from multiple branches. Currently our eCommerce website has location pages for every category but I know that this is now classed as doorway pages and spammy so I am in the process of sorting out our site structure. I understand that the general format for having sites with multiple branches is to have a branch page per physical location and that's about it. Is there any more to this ? However, What confuses me though, is that if you offer all these services in all these branches, how are you going to rank for them locally if you don't have a specific page for each of them in that location? So for example - We rent Carpet cleaners , floor sanders, generators in each of our different branches. My site currently has a carpet cleaner hire <location>url , floor sander hire <location>url and a generator hire <location>url. Every branch has a url for each of my categories.</location></location></location> So if I was to get rid of all of my location category pages. How am I going to rank for these renting these products in different cities where our branches does without having specific location pages for them ? Is it just a case that google knows that because I have branch pages at locations x, y, x , then my carpet cleaner , floor sander and generator category pages will rank locally in those locations providing I have decent citations etc etc etc thanks
Local Website Optimization | | PeteC12
Pete0 -
Is it okay for my H3 Tag to appear above my H2 Tag on the Web Page
Hello All, I am currently doing my H1 ,H2, H3 Tags on my redesigned website We have the ability to have links to relevant DIY Guides on the bottom of our webpage and these are currently displayed under a heading "DIY Useful Guides" above my on page content which is at the bottom of the page. My H2 Tag will obviously be the title that sits above my On Page Content at the bottom of the Webpage and I was going to do the H3 Tag for my DIY Guides Is it a problem if the H3 tag sits above the H2 Tag on the Page or not ? Or have i got this wrong and I need to move the DIY Guides (links) to below the on page content so the H3 tag sits below the H2 tag? thanks Pete OTmPbbR
Local Website Optimization | | PeteC120