Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • Case Studies
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      What is your Brand Authority?
      Moz

      What is your Brand Authority?

      Check yours now
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • SEO Q&A

        Insights & discussions from an SEO community of 500,000+.

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • Case Studies

        Explore how Moz drives ROI with a proven track record of success.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Moz Tools
    3. Moz Pro
    4. How to overcome Connection Timeout Status Error?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    How to overcome Connection Timeout Status Error?

    Moz Pro
    5
    5
    3522
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • Manifeat9
      Manifeat9 last edited by

      My website contains 110+ pages in which 70 are CONNECTION TIMEOUT while checking in Screaming Frog. Can someone help me in getting this solved?

      My website Home Page Sanctum Consulting.

      1 Reply Last reply Reply Quote 0
      • saeed001
        saeed001 @effectdigital last edited by

        @effectdigital helpful.

        1 Reply Last reply Reply Quote 0
        • coronavirus19
          coronavirus19 Subscriber Banned @effectdigital last edited by

          @effectdigital I know people read this and never comment you for this solution. Thank you

          1 Reply Last reply Reply Quote 0
          • effectdigital
            effectdigital last edited by

            This means that Screaming Frog is not 'waiting long enough' before returning the time-out error.

            Just do this:

            1. https://d.pr/i/D7Cj5M.png (screenshot)
            2. https://d.pr/i/N6xdLA.png (screenshot)

            Raise that number up, until you don't get 0 / Time Out any more. Note that if it does fail a lot on moderate crawl settings, there are likely to be underlying page-speed issues (either that or the machine you are crawling from has bad bandwidth)

            It could also be that your crawl ' frequency' is too high, go Configuration->Speed and lower the thread count (to 2-3) and the URI/s (to one or two)

            Finally it might be that the SF user-agent is blocked so go Configuration->User Agent and switch it to Chrome

            **To help you **- I did the crawl for you, here is your crawl data: https://d.pr/f/a1ux4b.zip (archive of crawl file and some exports)

            You can actually use my crawl file as a starting point (by double clicking it) when you want to re-crawl in future. Should be useful to you

            coronavirus19 saeed001 2 Replies Last reply Reply Quote 2
            • A Former User
              A Former User last edited by

              Hi!

              Thanks for contacting us!

              Unfortunately we don’t offer consulting advice here at Moz. Because we're not an SEO firm, we can't offer specific SEO advice on what might best help your site, but we do have a list of recommended firms, and a really awesome community forum (If you post in the non 'support' section so that it does not get routed to the Help Team) full of SEO professionals who will be happy to help you out 🙂

              If you have any questions about our tools feel free to reach out to us at help@moz.com

              Eli

              1 Reply Last reply Reply Quote 0
              • 1 / 1
              • First post
                Last post

              Got a burning SEO question?

              Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


              Start my free trial


              Browse Questions

              Explore more categories

              • Moz Tools

                Chat with the community about the Moz tools.

              • SEO Tactics

                Discuss the SEO process with fellow marketers

              • Community

                Discuss industry events, jobs, and news!

              • Digital Marketing

                Chat about tactics outside of SEO

              • Research & Trends

                Dive into research and trends in the search industry.

              • Support

                Connect on product support and feature requests.

              • See all categories

              Related Questions

              • Alberto_Diaz

                Unsolved Link Tracking List Error

                error backlinks moz pro

                "I have been maintaining 5 directories of backlinks in the 'Link Tracking List' section for several months. However, I am unable to locate any of these links at this time. Additionally, the link from my MOZ profile is currently broken and redirects to an error page, no to Elche Se Mueve. Given the premium pricing of MOZ's services, these persistent errors are unacceptable."

                Moz Pro | | Alberto D.
                0
              • gokimedia

                Pages with Duplicate Content Error

                duplicate content crawl errors seo audit

                Hello, the result of renewed content appeared in the scan results in my Shopify Store. But these products are unique. Why am I getting this error? Can anyone please help to explain why? screenshot-analytics.moz.com-2021.10.28-19_53_09.png

                Moz Pro | | gokimedia
                0
              • CJolicoeur

                Moz-Specific 404 Errors Jumped with URLs that don't exist

                Hello, I'm going to try and be as specific as possible concerning this weird issue, but I'd rather not say specific info about the site unless you think it's pertinent. So to summarize, we have a website that's owned by a company that is a division of another company. For reference, we'll say that: OURSITE.com is owned by COMPANY1 which is owned by AGENCY1 This morning, we got about 7,000 new errors in MOZ only (these errors are not in Search Console) for URLs with the company name or the agency name at the end of the url. So, let's say one post is: OURSITE.com/the-article/ This morning we have an error in MOZ for URLs OURSITE.com/the-article/COMPANY1 OURSITE.com/the-article/AGENCY1 x 7000+ articles we have created. Every single post ever created is now an error in MOZ because of these two URL additions that seem to come out of nowhere. These URLs are not in our Sitemaps, they are not in Google... They simply don't exist and yet MOZ created an an error with them. Unless they exist and I don't see them. Obviously there's a link to each company and agency site on the site in the about us section, but that's it.

                Moz Pro | | CJolicoeur
                0
              • Dogara

                Ive been using moz for just a minute now , i used it to check my website and find quite a number of errors , unfortunately i use a wordpress website and even with the tips , is till dont know how to fix the issues.

                ive seen quite a number of errors on my website hipmack.co  a wordpress website and i dont know how to begin clearing the index errors or any others for that matter , can you help me please? ghg-1.jpg

                Moz Pro | | Dogara
                0
              • NichGunn

                Should I set blog category/tag pages as "noindex"? If so, how do I prevent "meta noindex" Moz crawl errors for those pages?

                From what I can tell, SEO experts recommend setting blog category and tag pages (ie. "http://site.com/blog/tag/some-product") as "noindex, follow" in order to keep the page quality of indexable pages high. However, I just received a slew of critical crawl warnings from Moz for having these pages set to "noindex." Should the pages be indexed? If not, why am I receiving critical crawl warnings from Moz and how do I prevent this?

                Moz Pro | | NichGunn
                0
              • ZaddleMarketing

                Moz & Xenu Link Sleuth unable to crawl a website (403 error)

                It could be that I am missing something really obvious however we are getting the following error when we try to use the Moz tool on a client website. (I have read through a few posts on 403 errors but none that appear to be the same problem as this) Moz Result Title 403 : Error Meta Description 403 Forbidden Meta Robots_Not present/empty_ Meta Refresh_Not present/empty_ Xenu Link Sleuth Result Broken links, ordered by link: error code: 403 (forbidden request), linked from page(s): Thanks in advance!

                Moz Pro | | ZaddleMarketing
                0
              • RetailMeNotFr

                Increase of 404 error after change of encoding

                Hello, We just have launch a new version of our website with a new utf-8 encoding. Thing is, we use comma as a separator and since the new website went live, I have a massive increase of 404 error of comma-encoded URL. Here is an example : http://web.bons-de-reduction.com/annuaire%2C321-sticker%2Csite%2Cpromotions%2C5941.html instead of : http://web.bons-de-reduction.com/annuaire,321-sticker,site,promotions,5941.html I check with Screaming Frog SEO and Xenu, I can't manage to find any encoded URL. Is anyone have a clue on how to fix that ? Thanks

                Moz Pro | | RetailMeNotFr
                0
              • kdl0

                How to resolve Duplicate Content crawl errors for Magento Login Page

                I am using the Magento shopping cart, and 99% of my duplicate content errors come from the login page.  The URL looks like: http://www.site.com/customer/account/login/referer/aHR0cDovL3d3dy5tbW1zcGVjaW9zYS5jb20vcmV2aWV3L3Byb2R1Y3QvbGlzdC9pZC8xOTYvY2F0ZWdvcnkvNC8jcmV2aWV3LWZvcm0%2C/ Or, the same url but with the long string different from the one above.  This link is available at the top of every page in my site, but I have made sure to add "rel=nofollow" as an attribute to the link in every case (it is done easily by modifying the header links template). Is there something else I should be doing?  Do I need to try to add canonical to the login page?  If so, does anyone know how to do it using XML?

                Moz Pro | | kdl0
                1

              Get started with Moz Pro!

              Unlock the power of advanced SEO tools and data-driven insights.

              Start my free trial
              Products
              • Moz Pro
              • Moz Local
              • Moz API
              • Moz Data
              • STAT
              • Product Updates
              Moz Solutions
              • SMB Solutions
              • Agency Solutions
              • Enterprise Solutions
              Free SEO Tools
              • Domain Authority Checker
              • Link Explorer
              • Keyword Explorer
              • Competitive Research
              • Brand Authority Checker
              • MozBar Extension
              • MozCast
              Resources
              • Blog
              • SEO Learning Center
              • Help Hub
              • Beginner's Guide to SEO
              • How-to Guides
              • Moz Academy
              • API Docs
              About Moz
              • About
              • Team
              • Careers
              • Contact
              Why Moz
              • Case Studies
              • Testimonials
              Get Involved
              • Become an Affiliate
              • MozCon
              • Webinars
              • Practical Marketer Series
              • MozPod
              Connect with us

              Contact the Help team

              Join our newsletter
              Moz logo
              © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
              • Accessibility
              • Terms of Use
              • Privacy

              Looks like your connection to Moz was lost, please wait while we try to reconnect.