Moving E-Commerce Store to Subdomain?

[suarezventures]

Hi all,

We have a customer who currently uses Square for their in-store point-of-sale system as well as for their e-commerce website. From my understanding, a Square site is a watered-down version of Weebly, and is proving to be highly restrictive from an SEO and content structuring standpoint. It's been an uphill battle to try and get traction for their site in SERPs. Would it be a bad idea to move the entire Square online store to a subdomain, and install WordPress on the root domain? This way their online store would remain as-is, but the primary pages on the site would be on WordPress which would give us a lot more control over the content. I just want to make sure this doesn't negatively impact their SEO.

Thanks!

[Everett]

Thanks for the clarification on the platform Suarezventures.

I have worked with plenty of brands that have a similar setup on Shopify. They usually put the blog on a subdomain because Shopify's content management system - let's see, how do I say this nicely... sucks. These clients put up Wordpress on a subdomain. Some also put up a landing page platform like Hubspot or Unbounce to which they send paid traffic.

Your plan to put the eCommerce site on a subdomain has some benefits in that the content side won't be affected by future platform migrations on the eCommerce site. However, the content side will benefit the most from being at the main level with the homepage and most of the backlinks. Thus, organic search traffic to the eCommerce site could be harmed by this move. I normally wouldn't recommend it for that reason (because the business is eCommerce, which is what pays for the content) but in your case, it sounds like the eCommerce site doesn't bring in much traffic as it is.

Good luck. Let us know how it turns out.

[suarezventures]

Hi Everett,

In this case both the sites would be tied into each other and aren't that different, but my thought was that separating the online store would give us more flexibility with the root domain. If I implemented this, their WP site would be customersite.com and the e-commerce side of it would be at shop.customersite.com.

Their current website is through Square (not Squarespace), and it's a watered-down version of Weebly. Square also handles their online payments, in-store payments, customer loyalty system, and inventory management, so that's why we were thinking of relegating it to a subdomain instead of switching everything over to WordPress. Thankfully, Square makes it really easy to change the site address to a subdomain, so there isn't going to be a ton of migration work involved.

[suarezventures]

Thank you for the detailed response! The client has the same inventory for in-store sales and online sales, so their physical and virtual storefronts are both important to them. As for restrictions on the current platform, they're using a website through Square (which is a watered-down Weebly I believe) and it doesn't even have proper blogging functionality which is one of our primary points of concern.

[RossKernez]

If they are not planning to do any link building then you should be fine with setting up everything on the subdomain.

Ross

[Everett]

Hi Suarezventures,

I typically draw the subdomain vs top-level domain line at whether the two sites / experiences and purposes are vastly different. For example, a site like blogspot that hosts different websites on subdomains, or a brand that has a forum community on a subdomain because it runs on a different server and has a much different purpose than the main domain.

Ideally, if you're moving to Wordpress you'd have the content and the store on the same site (e.g. https://site.com). If this isn't possible for them, having one or the other on a subdomain would be better than having them on (Squarespace?).

What about having the new site on a subdomain so you don't have to deal with migrating the existing site? Can' t you leave it there and put up store.site.com on WP?

[seoelevated]

I think that might be a successful approach under some circumstances. For example, if the company is a brand, and their storefront is only one aspect of that brand but you think that they might otherwise rank for searches of non-transactional intent. An example might be a museum which also runs a gift shop. Or a manufacturer who also manages a direct-to-consumer storefront but where that is not the focus of their business. In these and similar cases, having a separate set of pages (whether on a subdomain or preferably just in a subfolder if feasible) for the commerce isn't necessarily a bad idea. I'm assuming when you wrote "proving to be highly restrictive", you meant more than just for example not being able to set the exact H1 tags you might want on a page or not being able to insert schema markup for certain types of objects. There are going to be those kinds of tactical challenges for on-page SEO in every platform, just varying degrees between the platforms, and I wouldn't take a drastic approach like separating the storefront just because of those kinds of issues. But, if the SEO challenges with the current platform are really of the highest severity and can't be addressed within that platform, then the approach of a separate storefront might make sense in the kinds of scenarios like the museum or the manufacturer mentioned above.

[suarezventures]

Hi Ross,

Would it still be a bad idea if we're not really planning to rank category pages or products on the subdomain? Or if they don't have much SEO traction at all at the moment anyway? Ideally we would love to switch them to WordPress + WooCommerce in the long term but everything in their business is tied to Square (including physical operations, email list and even their loyalty program) and they don't have the budget to switch everything over completely.

Thanks!

[RossKernez]

Hi there,

I think it is a bad idea if you are planning to rank category pages or products on that subdomain. The best option is to set up everything on WordPress with the Woocomerce plugin. The WordPress CMS is very flexible, SEO friendly and you have an access to your server if you need to pull server logs from it.

Ross