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    4. Regarding Moz API token password update

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Unsolved Regarding Moz API token password update

    API
    moz api access token
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    • NickAndrews
      NickAndrews Subscriber last edited by

      Hi,

      In March we have updated password for MOZ API and used in our application it worked, but currently the updated password is not working and in the MOZ site the old password is shown and its active. We are using Legacy username and password.
      We see that 5 tokens can be added for API, if we add 2 tokens both will be active.
      We are currently using free services.

      Please help us resolve this issue.

      emma.bahlke 1 Reply Last reply Reply Quote 0
      • NickAndrews
        NickAndrews Subscriber @emma.bahlke last edited by

        @emma-bahlke Hello Emma, We haven't received any reply for our comment. If we are using the newly created secret ID/ token, the API is not getting called and we are not receiving the count value for the backlinks.

        1 Reply Last reply Reply Quote 0
        • NickAndrews
          NickAndrews Subscriber @emma.bahlke last edited by

          @emma-bahlke Good Morning, Can you provide any suggestion on the reply given?? Thanks

          1 Reply Last reply Reply Quote 0
          • NickAndrews
            NickAndrews Subscriber @emma.bahlke last edited by

            @emma-bahlke Good Morning, Can you provide any suggestion on the reply given?? Thanks

            1 Reply Last reply Reply Quote 0
            • NickAndrews
              NickAndrews Subscriber @emma.bahlke last edited by

              @emma-bahlke Yes, we are using in the form of Legacy ID/ Secret Key. The old one is working, but the newly created one is not working in our code.

              1 Reply Last reply Reply Quote 0
              • NickAndrews
                NickAndrews Subscriber @emma.bahlke last edited by

                @emma-bahlke We are using it in the form of Access ID and Secret. Even then, it is not showing any backlinks for our application.

                1 Reply Last reply Reply Quote 0
                • NickAndrews
                  NickAndrews Subscriber last edited by

                  @emma-bahlke Wanted to follow up on the reply,
                  Yes, we were able to add a new token. But when we try to use the new token, It's not connecting/returning the backlinks count for our application. We are skeptical to delete the old one as our Production application is using it.

                  Please let us know if you need anymore information.

                  1 Reply Last reply Reply Quote 0
                  • emma.bahlke
                    emma.bahlke @NickAndrews last edited by

                    @NickAndrews Sorry for the late reply! Is there a particular error message you're receiving, and can you share the code you're using with the new token? With the new tokens, you can do one of two things:

                    1. Use it in its token form by providing it in the custom x-moz-token header
                    2. Use it in the legacy access ID/secret key form by clicking "Show legacy credentials" to the right of the token and providing those via basic auth, which is how your existing API integration will work

                    Is it possible you're using the token form (the single long string value which is shown by default in each row of tokens on the dashboard) and providing it via basic auth, or vice versa?

                    NickAndrews 5 Replies Last reply Reply Quote 0
                    • NickAndrews
                      NickAndrews Subscriber @emma.bahlke last edited by

                      @emma-bahlke Yes, we were able to add a new token. But when we try to use the new token, It's not connecting/returning the backlinks count for our application. We are skeptical to delete the old one as our Production application is using it.

                      emma.bahlke 1 Reply Last reply Reply Quote 0
                      • emma.bahlke
                        emma.bahlke @NickAndrews last edited by

                        @NickAndrews Hi Nick, are you able to add a new token and delete the old one? You can delete the old one by hitting the trash icon next to it on the Moz API dashboard: https://moz.com/help/links-api/getting-started/usage-dashboard

                        NickAndrews 1 Reply Last reply Reply Quote 0
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