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Of course since the lising is not live and "Under Review" a "lay-person" can not edit. I will give it a few more days and then just give up, delete and try and recreate.

Yes the second listing is now gone but the first listing still shows as Pending Under Review. Can not seem to get the remaining listing out from Under Review after months.

That is correct...even for a specific company name report the Google Places listing is not showing up. When deleting an account you have two choices....remove from Google Places or just remove from your account (listing still may exist). I deleted first from Google Places (about three weeks ago) It still showed as Pending. I just went in now and removed from the Google Places account as well to see if that will help.

The busines is not being displayed now....obviously being surpressd. The two listings were created and claimed by a previous SEO firm. I had deleted one listing from Google Places but it still showed as "Pending Review" as does th eother listing. I have now just deleted that listing from my Google Places account as well. Both listings have been "Pending : Being Reviewed for at least 4 months from what I can tell. Deleting one of the duplicated has not helped. Looking to see if deleting the duplicate listing from my acount helps at all but seems unlikely.

My next option seems to be deleting the second duplicate and creating a brand new listing under another acount.

Yes.. I know how to edit the listing...but have never heard of a "user" editing the site...only the person who claimed the listing. Not sure what Thmas means.

Not sure what you mean...editing as a user? I need to have claimed it to edit the listing and therefore an the "owner". Am I missing something?

Working with a new company. In the Google places listing they have two listings...obvious duplications created under the same account. Both show as "Under Review" and have been for months. SHould I try and delete one listing (tried...has not worked so far), delete both and start over?

This is one of several franchises in the same area with similar names and similar issues, as well as older companies that bought the franchise and still show in Google Places with old phone number and address.

Any help appreciated.

You need to dig into Analytics and see where the drop is coming from. Have you lost a keyword that was bringing in traffic? Is it from all Search Engines? Is it Direct traffic or from a referring site. That will tell you where to investigate further.

Need input on a Google Places change to avoid duplicate listing/phone number issue for a name change. Here is a summary:

Company A has a Places listing and ranks week for key local terms.

Company A has become a franchise and has a completely new name but same address.

A New Franchise listing was created. It has same location but a different telephone (tracking) number.

Both listings generally appear in Google Places but Company A (older listing) come up first.

For branding purposes I would ideally like to eliminate (or edit)  Company A listing and optimize new Franchise listing. We will need to eliminate the tracking phone number and add the old “Company A” phone number to the new Franchise listing.

What is the best procedure to delete the Company A listing? I have access to both listings.

Do I:

-Strip Company A listing of most info…wait and then delete? Do I delete from my account or delete in total?

-Just change the name of the “old” Company name to the new franchise name and delete the new franchise listing? An if so, in what order?

-or do I just delete the old  listing right away and edit the new franchise listing right away?

-When do I add the old (and real phone number) to the new franchise listing?

This same scenario has played out in other locations with disastrous results. Appears that Google looks at them as duplicate listings if the old Company name is still active and demotes both listings. Trying to avoid that problem that has been created by other companies.

-Would adding Google Boost to the surviving listing help?

Any input appreciated.

Panda was supposedly rolled out about a month after the US into at the end of February, European debut was mid-April

You need to dig into Analytics and see where the drop is coming from. Have you lost a keyword that was bringing in traffic? Is it from all Search Engines? Is it Direct traffic or from a referring site. That will tell you where to investigate further.