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Hey there -- The Acxiom listing that is showing up for a client in Moz Local isn't the clients business. It's showing a different law office. The only overlapping data is the city, state and zip code. For reference, the client has claimed their Acxiom business listing. Anything I can do to fix this? I can't even click on the listing from Moz.

Thanks for your response! That blog post is a great resource. I'll take a look into the hidden merged dupes.

Hi all,

I'm flummoxed. I'm dealing with a business that has 15 or so offices in three cities, and one city is performing horribly (this includes every office therein). The other two cities have shown consistently stellar results with massive traffic increases month over month for the past year; the city in question dropped unexpectedly in June and hasn't ever recovered. We didn't perform any major website changes during or immediately prior to that time period, and the website in general hasn't been negatively affected by Hummingbird.

All locations for the business are optimized in the exact same way and according to best practices; there's no significant difference in the number of local listings, reviews, G+ fans, social signals, etc across locations. All meta data and content is optimized, NAPs are all consistent, we've built links wherever we can: the SEO for every location has been by-the-books.

We've run a competitor audit in this particular city that included pulling our top competitors and exploring their domain authority, meta data, on-page keyword grade for the term we're trying to rank for, number and type of inbound links, social signals, and more; and we didn't spot any patterns or any websites that were significantly outperforming us in any area (besides actual rankings).

It's frustrating because the client is expecting a fix for this city and I can't find anything that needs to be fixed!

Have any multi-local SEOs out there run into a similar problem? What did you do about it?