thank you for this. i have turned it off and will speak to sh404sef to find out what they can do about it, as i am worried about having the security feature, but as you said that was the problem and now the site is showing fine, there are no errors showing.
many thanks for this. I hope other people who are having this problem get to read this post as they must be going through what i am going through. many thanks for all your help and the solution