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I have a client based in the UK and one of their distributors based in the UAE have copied the content for their own website, will this affect my clients rankings because of duplicate content?

We have a client who is looking to expand to other countries, particularly South America. What is my best route forward for SEO on a multi national site?

My website http://www.refrigeratedtransportuk.com/ is dropping like a stone for the keyword 'refrigerated transport'. Even though the page gets a grade A, can anyone help?