Welcome to the Q&A Forum

Many thanks David for your effort. I will feed this information through to the server guys.
Etienne

Hi again David

I forwarded your response below to the server admin folks and they wanted me to check with you re this:

1. Perhaps MOZ can do a simple telnet test to www.ooba.co.za on port 443 to see if they can connect at the most basic level.

2. The SSL issues they are referring to are not very clear to me, I know we support SSL3, which is insecure but shouldn’t prevent anyone browsing the website. We also don’t support TLS 1.1 or 1.2, only TLS 1.0, do they have any specific requirements regarding TLS support?

I have to admit that most of this is rather Greek to me.

Thanks David

Etienne

Brilliant David,

I appreciate the lengths you have gone to get more info on my issue. I will get the host to address this. Thanks very much!

Etienne

Hi Jon

Same problem this side, not sure if it's SNI. First we had 904 server error and then 902. Our site has not been crawled by RogerBot since 9 Oct when we switched from HTTP to HTTPS.

I am hoping for the best as I cannot use the full functionality of MOZ at the moment as we have one crawl error which completely keeps me in the dark as a SEO.

Many thanks
Etienne

Brilliant David,

I appreciate the lengths you have gone to get more info on my issue. I will get the host to address this. Thanks very much!

Etienne