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You're encountering a discrepancy between your actual image URLs, which return a status 200, and what Moz Pro's Top Pages tool is reporting as 403 errors. Here are some possible reasons and solutions for this issue:
Temporary Access Denials: If the images are stored in Amazon S3 buckets, there could have been temporary access issues when Moz Pro crawled your site. S3 permissions may have momentarily restricted access, resulting in a 403 status at the time of the crawl. Ensure that your S3 bucket and object permissions are set correctly, and make sure they are publicly accessible if intended.
Bucket Policy or CORS Issues: Review your S3 bucket policy and Cross-Origin Resource Sharing (CORS) settings. Sometimes, misconfigured policies can lead to access restrictions that are not consistent, causing 403 errors during certain types of requests or crawls.
IP Blocking or Rate Limiting: Some services or firewalls may block specific IP addresses or impose rate-limiting, which could block the Moz crawler from accessing the images. Ensure that your security settings are not inadvertently blocking bots or crawlers, including Moz’s IP ranges.
Time-Sensitive URLs: If the URLs you are using are pre-signed S3 URLs with an expiration time, it’s possible that Moz crawled the URLs after they had expired. Ensure that you are using permanent or properly timed URLs when linking images on your site.
Check with Moz Support: Since this is occurring within Moz Pro's tool, it might also be a good idea to reach out to their support team. They can provide insights into how their crawler is interpreting your links and whether there are any specific factors causing the 403 errors.
By ensuring your S3 permissions are set correctly, reviewing your access policies, and possibly whitelisting Moz’s crawler, you should be able to resolve this issue. If the problem persists, Moz’s support team can offer further assistance.