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After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
I have used Yotpo with e-commerce clients before, and do believe its worth it for that space. In the Amazon era that we live in, we have become accustomed to checking the reviews of our peers before furthering any interactions with businesses and products. It's crucial that you are on the right third-party review site that your target audience is frequenting.