Questions created by HammerandHand
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Google Removed All Anonymous Reviews from GMB Listings with No Warning
I just saw that Google is no longer accepting anonymous reviews for businesses, and in fact have REMOVED all current anonymous reviews. This just happened in late May, but I'm pretty surprised there hasn't been any talk about this, it's a pretty big deal. Before I knew this I called their "specialists" to ask why we lost so many reviews. I specifically asked if Google had changed their review requirements that would result in old reviews being removed. She said no. She's either not well informed or just lied. https://orthopreneur.com/anonymous-google-reviews-disappeared/ My company just lost 20+ positive reviews. Anyone else hurting from the change and finding solutions?
Reviews and Ratings | | HammerandHand1 -
Is city name really a no-no in Google+ Local description field?
I know that adding one's city name in the business name and category tags for Google+ Local is a no-no. And Google says so in its quality guidelines. But what about in the business description? I don't see that in Google's guidelines. Can anyone clarify?
Image & Video Optimization | | HammerandHand0 -
Google+ Local/Places isn't displaying my suite #. Should I leave it out of NAP on other directories, too?
HI All, For some reason Google is not displaying the suite # for a client of mine in Google+ / Places. I've entered the suite # in the back-end of Google+ / Places and it shows there when I log in, but the public version of the listing omits it. So the question is, should the NAP in other directories omit it as well? Google knows it exists, but is choosing not to publish it... Thanks! Zack
Image & Video Optimization | | HammerandHand0 -
Can this make one's local listing vanish from Google local search?
Hi All, Does anyone know if selecting "Yes, this business serves customers at their locations" under "service areas and location settings" in Google Places can cause a business's listing to disappear from Google local search? My interior designer client has a bricks-and-mortar location, was ranking at about #20 for "interior designer" in Portland, and now has dropped from local search. I had "No, all customers come to the business location" selected previously. In the past week, before the vanishing, I made these changes: 1. changed the service area to "Yes, this business serves customers at their locations", 2. removed "Portland" from the description in Google Places, and 3. submitted maybe two dozen directory listings to high DA sites (using Whitespark as the tool for determining where to post). Thanks everyone! Zack
Image & Video Optimization | | HammerandHand0