Hi Miriam,

I saw that our prior conversation was continued here. I went back and did some more researching and after reviewing everyting I think I found the issue, it was a Google industry cluster issue. I relooked at Google Maps and typed in "gym in [city]" and I noticed 7 of the 10 listings were all fairly close to the industry centroid designated by Google (which I found through Google MapMaker).

Now that I maybe have identified that issue, I'm wondering if there are any strategies we can to combat this. I don't like to think that our physical location has left us to have to accept lower listings on Google Local Pack. Let me know if you know anything?

As always, thank you!

Jason Khoo

Miriam,

Thorough and as helpful as possible as always. Thank you so much. Right now my strategy is to really work on those reviews. I'm hoping to get that magic 25 reviews because I think that can help us get to the top. All of our competitors don't even come close and are under 10.

So our goal is in that aspect. My client's target base is made up mostly of those over 40 -  50 years of age so their not as prone to review. Our competitors have fitness members of a younger age, so that's where I'm thinking we have a disadvantage. But I'm hoping to work a little more on that end.

Thanks Miriam!

Jason Khoo