Hi Guys,
I am getting MOZ reports on a few keywords and that is good But when My client search for the same keywords he doesn't get the same rank, not even on that page.

Let me explain in more details:
I have a keyword that shows on rank #5 in Google Mobile for a Local location for the current week. The client is from the same location as well. But when client search for that keyword from his mobile he doesn't get the keyword listed on that page, not even on other pages. I checked with other online keyword rank checker tool and all are showing the result similar to the Moz ranking report. It's really frustrating for my client.

Google analytics shows that mobile users and organic reach are increasing so I am sure MOZ and other tools are showing us correct result.

What could be the possible reason that he is not getting the same result as showing by MOZ?

I am not from his location so how can I check the keyword result for the selected city using MOZ that is accurate?

Any help would be highly appreciated.

Please help.

Thanks