Dan,
Thanks for your reply. I have enabled the XML Sitemap via Yoast SEO.
I also wanted to share with you the below note I received from Bing Customer Service.
Could you please let me know what a webserver log is, where I can find it, and if I should be concerned with sharing that type of information?
Best regards,
-David
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| Microsoft Customer Support |
4:35 AM (5 hours ago) |
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| to me |
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Hi David,This is Manny from Bing Technical Support.Since you verified that nothing is blocking Bing bots from visiting your site, may we request for your webserver logs so we can investigate further. Kindly attach the logs on your next reply to us.Regards,Manny
Bing Technical Support
--- Original Message ---
From : "David Rachelson"
Sent : Sunday, June 24, 2012 1:19:17 PM UTC
To : "Microsoft Customer Support"
Subject : Re: SRX1179171626ID - Bing:Other
Manny,Thanks for your note and quick reply.We had not done anything to block the bingbots.Could you please let me know what can be done to resolve this problem?Best regards,-David
On Sun, Jun 24, 2012 at 12:55 AM, Microsoft Customer Support <SERCH.SRCH.WW.00.EN.NCO.QUE.TS.T01.SPT.00.EM@css.one.microsoft.com> wrote:
Hi David,Thank you for contacting Bing Technical Support. My name is Manny.I understand that your site is no longer ranked in Bing. Your site, www.onlinemathcourses.org, was ranked number 5 for the phrase online math courses on 6/08/12 and then, on 6/15/12 we were no longer in the top 50. I know the urgency of this issue. Allow me to help you.Investigation shows that your site was being crawled and indexed by Bing but lately, we could not connect to your site and getting fetching error. Could you please verify that the bingbots are not being blocked by you? I further checked on your site and it is showing up okay.Once you verified that Bing is not being blocked, kindly get back to us and we will see what we can do. If you have other details that can help us in our investigation, please include them on your next reply.We look forward to hearing from you soon. Thank you for contacting Bing Technical Support.Regards,Manny
Bing Technical Support