Welcome to the Q&A Forum

We work with all parties that are involved, from Store Owner to Store Manager.

the guy who manages the store.

Thanks for the response.  Yes Bob's falls into the car dealership category.  The second location is taking the #2 & #3 spot in the SERPs while the other website takes the number #1 position with sitelinks.  Client is beyond furious, I am having a difficult time explaining this to the client.  Any thoughts?

Thanks Ryan.  My thoughts exactly.

I have a client, let's call him "Bob".  Bob has 2 stores where he sells "Widgets", Bob's Widgets and Bob's Widgets South.  These locations are roughly 40 miles from each other and serve two different marketplaces.  Each location has their own website "www.bobswidgets.com & www.bobswidgetssouth.com".  Each location is run by different individuals.  The Store Manager at Bob's Widgets is complaining that when you type "Bob's Widgets" into the search engines "Bob's Widgets South" website is indexing in the 2nd and/or 3rd position.  The Store Manager at Bob's Widgets feels that Bob's Widgets South could be stealing business from him because of the way Google is indexing the sites.

I have explained to him that the keyword the user is typing in is in both names of the locations and in each URL and this is prompting the search engine to index both sites.  Am I missing something else???