Paul,
I added crm.zoho.com to my exclusion list and now things are being properly attributed again. Thank you so much.
Latest posts made by sanctuary242
-
RE: Google Analytics Not Properly Attributing Goalsposted in Reporting & Analytics
-
RE: Google Analytics Not Properly Attributing Goalsposted in Reporting & Analytics
Thanks guys. I'm very sorry for the slow response. It's been insane time as I was preparing for CES - and now it's finally over. I'll see if I can get this fixed today and report back.
-
Google Analytics Not Properly Attributing Goalsposted in Reporting & Analytics
My GA has been working fine for years and is now suddenly attributing 100% of my goals/conversions to a "referral" source. In this case "crm.zoho.com". (see attached url)
Our contact form is a zoho CRM form. When prospect fills it out online, it dumps them to a thank-you page and the conversion is counted.
That all works just fine, but it is not attributing the conversion to Organic or PPC or Direct as it was a month or so ago.
I'm not sure if this may be the cause, but I was cleaning up GA about a month ago, deleting some filters I didn't think I needed any more.
Thank you for your help.