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Hello, I am hoping that someone is able to help with a problem that is destroying both my business and my health. We are an ecommerce site who have been trading since 2004 and who have always had strong rankings in Google. Unfortunately, over the past couple of months, these have significantly decreased (I would estimate around 40% drop in organic traffic). We have not had a manual penalty and still have decent rankings for a lot of competitive keywords, so we think it is more likely to be an algorithmic penalty.The most likely culprit is due to a huge scale negative SEO attack that has been going on for around 18 months. Last September, we suffered a major drop in rankings as a result of the 302 hijack scheme, but after submitting a disavow file (of around 500 domains) on 12th November, we recovered on 26th November (although we now don't know whether this was due to disavow file or the Phantom III update on 19th November).After suffering another major drop at the end of June, we submitted a disavow file of 1100 domains (this the scale of the problem!). This tempoarily halted the slide, however it is getting worse again. I have attached a file from Majestic which shows the increase in the backlinks (however we are not building these).We are at a loss and desperately need help. We have contacting all the sites to try and get links removed but they are happening faster than we can contact them. We have also done a full technical audit and added around 50,000 words of unique, handwritten content, as well as continuing to work through all technical fixes and improvements.At the moment, the only thing we can think of doing is submitting a weekly disavow for all the new spammy domains that come up. The questions I have are: Is there anything we can do to stop the attack? Is this increase in backlinks likely to be the culprit for the drops (both the big drops and the subsequent weekly 10% drop)? If so, would weekly disavows solve the problem? Is this likely to take months (years?) to recover from or can it be done quicker? Can you give me any ray of light to help me sleep at night? 😞 Really appreciate any and all help. I wouldn't wish ths on anyone.Thanks,Simon

I have a question regarding to the SEO benefits of different types of menus. Recently, I have noticed an increasing number of websites with the sort of menu like at www.sportsdirect.com, where there is only one main dropdown and then everything is a sub-menu of the sub-menus if that makes sense. Is this approach more, less or equal beneficial to what you see at http://www.wiggle.co.uk/ where there are multiple initial dropdown menus? Appreciate the feedback.

We have a relatively new site and I have noticed recently that Google seems to be indexing both the mobile and the desktop version of our site. There are some queries where the mobile version will show up and sometimes both mobile and desktop show up. This can't be good. I would imagine that what is supposed to happen is that the desktop version is the one that should be indexed (always) and browser detection will load the mobile version where appropriate once the user is on the site. Do you have any advice on what we should do to solve this problem as we are a bit stuck?

We have pretty strong rankings and have done since we launched our business in 2004. Over the past two months, we have seen a strong growth in rankings after a bit of a drip last year, however over the past week we have seen a significant drop off in organic traffic. Further analysis has shown that this is coming from mobile/tablet traffic, as the desktop traffic has been fairly consistent. There does appear to be a drop (across all main keywords) on mobile/tablet, but again there is no noticeable drop in desktop rankings. I am obviously aware Google treats these differently, but we can find no obvious reasons why this might have occurred. It is almost as if some sort of penalty has been applied on mobile/tablet only. There are no warnings or obvious problems in webmaster tools and our mobile/tablet site is mobile optimised. At a bit of a loss and would appreciate a bit of guidance in where you think we should start to understand what is causing this and how we should go about correcting it. Thanks in advance for the help.

Hi, We have had a strongly ranking site since 2004. Over the past couple of days, our Google traffic has dropped by around 20% and some of our strong pages are completely disappearing from the rankings. They are still indexed, but having ranked number 1 are nowhere to be found. A number of pages still remain intact, but it seems they are increasingly disappearing. Where should we start to try and find out what is happening? Thanks

We have a long established business since 2004 and have been fortunate that having been one of the original companies in our industry, we have always enjoyed strong Google rankings. Unfortunately, these have been steadily declining over the past couple of years and a comparison of August to date against the equivalent period last year has seen a 20% drop in traffic from Google. We don't believe that it is being caused by a penalty and rather is the result of some strong players entering our market and tightening their focus which has caused us to take a dip in rankings. We are guilty of being complacent in our SEO - largely due to not knowing what to do and being scared to touch it when it was working in case we broke it! - but now it's time to fight back. We still have a strong site, good traffic levels and a strong product offering. We have knowledge of SEO and resources in house, but are not experts by any means. Our current plan is to: perform a technical site audit, fixing the issues highlighted by the Moz Pro Software put strong emphasis on our blog, writing daily about the latest news and events in our industry provide weekly content articles which are more in depth than the daily blog articles and which will be of interest to our community undertake surveys and publish infographics and statistics with the hope of being picked up in national newspapers Are there any key elements that we are missing out in this plan, or is that it in a nutshell?  Any help and advice is greatly appreciated.

Hello, We have been notified in the weekly MOZ rankings that we no longer rank for our brand name, which is almost unthinkable as nobody would target it. When I googled it, there is a Chinese site ranking at number one and using our brand name and meta data. What is very strange is that although our internal pages rank in the secondary positions, our homepage does not appear at all for the brand name. Therefore, I am wondering if somehow we have had some sort of hack and they are somehow redirecting to their own site? The brand name is "uksoccershop". Has anyone ever encountered anything like this before or have any idea on what we should do? Thanks for your help.

We are considering a redesign of our website and one of the options we are considering is to come up with something along the lines of http://www.tesco.com/, with rotating top offers. The question I am wondering is whether or not the links (ie. the blue links on the left side of the main graphic) will be visible to the spiders, and if not, whether there is a way to code it so they are?