Thanks Jorge,This is what they emailed me.  (sorry it's long)

below would be best route to take, but this would mean you losing http://www.weloveschoolsigns.co.uk/- this would stop the possibility of a ban being sanction too www.textstyles.co.uk and give you the best chance to regain rankings quickly and cost free.

If however you really want to salvage www.weloveschoolsigns.co.uk we can help but it will take time and a lot of hard work, there will be costs but we will not add on mark-ups and you would only pay for time and back link building costs involved.

£1250 + vat would help cover the onsite work, rewriting the content, template coding enhancements for inner pages, and a targeted high value back links programme run over 8 weeks.  We would normally charge around £1750 + vat for this, has it is a lot of work and will take up much time and resources.

We have shown you we can rank a website, and we maintained rankings for many months, we really want to help you regain rankings to help you out and continue the business relationship and has we suggested above there is a quick and free fix by pushing this website into your main one, but if you want to go with this second choice, I would advise acting fast, or you run a risk of your main website getting a google ban for a web ring.

From our side we will need to do the following.

1 – Re-optimise the website sitewide.

A – Where possible split the content up, to show a little at the top of a page and the rest at the bottom.

B – Some pages may need rewriting from new, has google has taken away the content credits from them.

C – Work on high value back links to help regain google trust.

D – Work with google webmaster tools to ensure any tweaks are corrected.

E – Help regain content credits to your top level homepage - https://www.google.co.uk/search?q=%22Using+the+best+materials+to+create+vivid+and+imaginative+signs+that+can+easily+be+tailored+to+match+any+particular+schools+preferences,+here+at+weloveschoolsigns.co.uk,+our+attention+is+purely%22&hl=en-GB&rlz=1T4ADRA_enGB440GB440&filter=0&biw=1680&bih=884

You can help out by ..

1 - Replacing the phone number with a new one.

2 – Replacing the logo and any reference to text styles from the website.

2a:  An example here is http://www.weloveschoolsigns.co.uk/about-us/ you mention “Text Styles UK Ltd” in the first and end sections.

Thanks Thomas

Hi Bex,

Thanks for your reply.

The duplicate content has been in place since day 1 and I agree they should have spotted this.

We are a printing company, who supply anything from promotional pens, polo shirts, signs etc,

The school signs is a product of ours, which has a simple page on our main site textstyles.co.uk, our new site is designed especially for the school sign market.  weloveschoolsigns.co.uk

This is what they are saying about me trying to monopolis eteh market, they said google hate this,  and as a result dropped me to page 10.

The penalty they say, comes under the last penguin 2-1 update, but this is way over my head...haha

Thanks for your email, and I appreciate your feedback

Thanks Thomas

Hi Masoko,

Thanks for your feedback,Yes, pretty much. They just mentioned that my recent editing in wordpress, change of logo etc, allowed google to spot that it is a micro site from our main company.

As a result, they said I'm now on page 10.

I didn't notice the drop myself, and I also hadn't checked my position recently.

There is no google webmaster in place or google analytics, and I have had no message from google, only the phone call from my SEO team, informing me of the drop.

Thanks again

Thomas

Hey Guys,

My web designer has recommended this forum to use, the reason being: my google position has been dropped from page 1 to page 10 in the last week.

The site is weloveschoolsigns.co.uk, but our main business site is textstyles.co.uk

the school signs are a product of text styles.

I have been told off my SEO company, that because I have changed the school logo to the text styles logo, Google have penalised me for it, and dropped us from page 1 for numerous keywords, to page 10 or more.

They have also said that duplicate content within the school site  http://www.weloveschoolsigns.co.uk/school-signs-made-easy/ has also a contributed to the drop in positions. (this content is not on the textstyles site)

Lastly they said, that having the same telephone number is a definate no no. They said that I have been penalised, because google see the above as trying to monopolise on the market.

I don’t know if all this is true, as the SEO is way above my head, but they have quoted me £1250 to repair all the errors, when the site only cost £750.

They have also mentioned that because of the above changes, the main text styles site will also be punished.

Any thoughts on this matter would be much appreciated as I don't know whether to pay them to crack on, or accept the new positions.

Either way I'm very confused.

Thanks

Thomas