Welcome to the Q&A Forum

Thanks Chiaryn, that's correct. I have cancelled on 6/23 as this was the day I moved my campaigns from moz to serpbook.

Shouldn't I also receive a refund for the period from 6/23 to 7/12 ?

btw, I tried the email support yesterday but still no response.

This is rather urgent as my card was billed even tho I canceled my subscription last month.

I have emailed already but nobody got back to me. You really should have a phone support for billing

there is no such option when I log in there. I have unsubscribed from Pro some tine ago but to my surprise I was invoiced again even tho I am no longer a pro subscriber. I need a refund ASAP.

How do I access billing chat, your page says there is one http://moz.com/help/pro/phone-support but it is difficult to find. This is urgent.

We have migrated site to WordPress.

I was sending to help@seomoz.org, I just got a reply from them but the issue has not been solved. The first page results are showing but no keyword difficulty and no search volume.

Keyword Difficulty Tool has been down for two weeks, customer help does not reply to my emails, whats going on SEOmoz? the customer service used to be much better.

One of my clients is using expressionengine CMS, and even the simplest things like creating unique page titles seem to be a nightmare. When I try to change page title via cms it also changes navigation menu. Any help will be appreciated.

I'm looking for something like Yoast's WordPress SEO but for Joomla. I would be very grateful if you can point me in the right direction.

I would also recommend a third option ie. www.companysite.com/blog (this way  backlinks will be strengthening your domain's authority) Use it to communicate with your customers, publish  good content to attract external links.

Hi Melissa

This is all good. I suggest you also do some work before publishing your post. Spread the word around using all available channels and reach out to influencers in your niche. Get in touch with influential bloggers, they might be able to give you some pointers that will increase your chances of getting links. They have to like your post in a first place if they ever going to link to it.  There was an excellent Whiteboard Friday on How to increase the odds of your content going viral. Please check it out, I found it very helpful.

You should also consider adding Google+ and twitter to your social strategy.

This is known as  canonical issue. Search engines see these as three different pages.  You can fix this using 301 redirect.

More info here

Hi Dinesh

I don't think anyone can provide you with a bundle of 1000+ quality backlinks just like that. Link building is a long process. I suggest you check out The Professional guide to link building. You should also be mindful of anyone offering you such a bundle in exchange for money. If it sounds too good to be true, it probably isn't.

I suggest you find a competent SEO agency. Make sure you check them out first, look them up, check testimonials and their previous work.

It it very unlikely that one link would get your site penalised. Imagine how easy it would be to get your competition penalised by simply linking to them from a spammy site.

Hi Diane

Link building is a long process, you are in a very good place to learn how to start your link building. Check out The professional guide to link building.   You can use OSE to check your existing backlinks.Be aware that It takes some time before your links will show up. Keep in mind that some of your competitors started their link building years ago. You just need to be persistent and focus on building quality links, as not all links are equal.

What do you mean by "make sure that your article is live on Squidoo before the link is seen by the search engines" ?

As for the Hub Pages, I think you have to achieve a score of 70+ or something like that before you're allowed followed links.

This should answer your question:

http://www.seomoz.org/learn-seo/domain-authority

You can increase you domain authority by getting quality backlinks.

Internal links and inbound links are two different things. It is important to have a sound internal link structure it can improve navigation and user experience. It also gives search engines a better idea of your site. It is also good to link out to external, especially authoritative pages.However in order to rank well for your keywords you will need inbound links ie. other sites linking to pages or your website. The better and more authoritative inbound links you get the better will your pages rank.