Google reads "-" as a space.
So always use "-" and certainly don't use "%20"
A lot of people use "_" also, instead of using a "-" .. Which they should not be doing.
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Posts made by warcom
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RE: Spaces (actual spaces) in URLposted in Technical SEO
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RE: Agency footer link, do we keep it ?posted in Algorithm Updates
Short answers: Don't do it.
Chris did a great job at explaining why as well.
Having said that, if the agency is a highly respected an ethical agency, then you could consider it, but nine out of 10 times, they won't be, so I'd advise removing the links.