De-indexed from Google
-
Hi Search Experts!
We are just launching a new site for a client with a completely new URL. The client can not provide any access details for their existing site. Any ideas how can we get the existing site de-indexed from Google?
Thanks guys!
-
If they can't track their current site, then you are right, they don't care enough. Good thing they can't get what they want, because if it were that easy to de-list a site without having any back end access to it, then competitors would be doing it to each other non-stop.
If they refuse to make contact then they get to have everything working against them. If you can make contact, then the action items Matt suggested are the next steps.
Good luck with them as a client
-
Thanks for the feedback, guys. I don't think the client has any inclination to contact their existing developer or even knowledge who built their site! Guess to some people websites just aren't THAT important! If the consensus is that there's no way to de-list their old site, then I'll have to insist they do make contact!
Thanks again!
-
**The client can not provide any access details for their existing site. **
Can you elaborate further?
If the client lost all usernames and passwords, they should still be able to contact their web host, obtain their user name and reset the password.
Even if the site is no longer hosted, as long as they own the domain they can add details to the registration record so they can access the Google WMT account.
-
I would ask your client if it is possible to get a 301 redirect placed on their old site to your new one, before you consider trying to get it deindexed - although you really need access to it for this as well. A redirect will pass on link juice from the old site and will be of benefit to your new one.
Is it not possible for your client to contact their previous supplier and sort this?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
URL Indexing with Keyword
Hi, My webpage url is indexed in Google but don't show when searching the Main Keyword. How can i index it with keyword. It should show on any SERP when the keyword is searched. Any suggestions.
Technical SEO | | green.h1 -
When will all of Google Maps be the same again?
As many of you are aware that the pigeon update was only applied to the new Google maps resulting in very different search results for Google local business. When you search for a business on old Google maps then you get totally different results vs the new Google maps. Some businesses totally disappeared completely from the search results. I have done my research and found out that it's because the new Algo was only applied to the new maps. Also new algo does not apply to other countries. Well the reason I posted this topic is because I have noticed that all the new Google Business listings I am verifying for my clients are all being put under the old Google maps and not the new ones. They come up fine when searching from old maps but not the new ones. I understand Google has not rolled out the pigeon on all data centers but why? Will Google eventually roll out the update to old maps? Since Google is adding businesses to old google maps then what's the point of even adding new listings?
Technical SEO | | bajaseo0 -
Pages Indexed Not Changing
I have several sites that I do SEO for that are having a common problem. I have submitted xml sitemaps to Google for each site, and as new pages are added to the site, they are added to the xml sitemap. To make sure new pages are being indexed, I check the number of pages that have been indexed vs. the number of pages submitted by the xml sitemap every week. For weeks now, the number of pages submitted has increased, but the number of pages actually indexed has not changed. I have done searches on Google for the new pages and they are always added to the index, but the number of indexed pages is still not changing. My initial thought was as new pages are added to the index, old ones are being dropped. But I can't find evidence of that, or understand why that would be the case. Any ideas on why this is happening? Or am I worrying about something that I shouldn't even be concerned with since new pages are being indexed?
Technical SEO | | ang1 -
Google Links
I am assuming that the list presented by Google Webmaster tools (TRAFFIC | Links To Your Site) is the one that will actually be used by Google for indexing ? There seem to be quite a few links that there that should not be there. ie Assumed NOFOLLOW links. Am I working under an incorrect assumption that all links in webmaster tools are actually followed ?
Technical SEO | | blinkybill0 -
Supplementary Index
Hi - Is there a way of checking whether pages are in the supplementary index? Thanks
Technical SEO | | bjalc20110 -
Speed up the process of removing URLs from Google Index
Hi guys, We have done some work to try to remove pages from Google index. We have done the following: 1. Noindex tag 2. Make pages returning a 404 response. Is there anyway to notify Google about these changes so we can speed up the process of removing these pages from Google index? Also regarding the URL removal tool, Google says that it's used to remove URLs from search results, does it mean the URLs are removed from their index too? Many thanks guys David
Technical SEO | | sssrpm0 -
Page not being indexed
Hi all, On our site we have a lot of bookmaker reviews, and we are ranking pretty good for most bookmaker names as keywords, however a single bookmaker seems to have been shunned by Google. For a search "betsafe" in Denmark, this page does not appear among the top 50: http://www.betxpert.com/bookmakere/betsafe All of our other review pages rank in top 10-20 for the bookmaker name as keyword. What to do if Google has "banned" a page? Best regards, Rasmus
Technical SEO | | rasmusbang0 -
Google crawl index issue with our website...
Hey there. We've run into a mystifying issue with Google's crawl index of one of our sites. When we do a "site:www.burlingtonmortgage.biz" search in Google, we're seeing lots of 404 Errors on pages that don't exist on our site or seemingly on the remote server. In the search results, Google is showing nonsensical folders off the root domain and then the actual page is within that non-existent folder. An example: Google shows this in its index of the site (as a 404 Error page): www.burlingtonmortgage.biz/MQnjO/idaho-mortgage-rates.asp The actual page on the site is: www.burlingtonmortgage.biz/idaho-mortgage-rates.asp Google is showing the folder MQnjO that doesn't exist anywhere on the remote. Other pages they are showing have different folder names that are just as wacky. We called our hosting company who said the problem isn't coming from them... Has anyone had something like this happen to them? Thanks so much for your insight!
Technical SEO | | ILM_Marketing
Megan0