Bing Won't Index Site - Help!
-
For the past few weeks I’ve been trying to figure out why my client's site is not indexed on bing and yahoo search engines.
My Google analytics is telling me I’m getting traffic (very little traffic) from Bing almost daily but Bing webmaster tools is telling me I’ve received no traffic and no pages have been indexed into Bing since the beginning of December.
At once point I was showing ranking in Bing for only one keyword then all of a sudden none of my pages were being indexed and I now rank for nothing for that website. From Google I’m getting over 1200 visits per month. I have been doing everything I can to possibly find the culprit behind this issue.
I feel like the issue could be a redirect problem. In webmaster tools on Bing I’ve used “Fetch as Bingbot” and every time I use it I get a Status of “Redirection limit reached.”. I also checked the CRAWL Information and it’s saying all the URL’s to the site are under 301 redirect. A month or so ago the site was completely revamped and the canonical URL was changed from non www to www. I have tried manually adding pages to be indexed multiple times and Bing will not index any of the sites pages. I have submitted the sitemap to Bing and I am now at a loss. I don’t know what’s going on and why I can’t get the site listed on Bing.
Any suggestions would be greatly appreciated.
Thanks,
Stephen -
You have been extremely helpful. Thank you for all your help. I will get right on this to get resolved.
-
Okay, so the crawler is seeing it for the www. version but not for the non www version.
If we look in a browser at:
http://dunninggolf.com it redireects to www.dunninggolf.com
If I look in webbug at the headers it does not redirect and returns a 200 Okay status code for the non www version of the URL.
I think this could be the issue here and that for some reason, when bing visits the site is giving out some strange 301 response which then sends out a loop of 302 redirects.
Okay, there is a tool here that lets you visit the site as if you were bing bot and get the HTTP headers:
http://view-http-headers.gishan.net/fetch-as-bing-bot-tool.jsp
You have to select bingbot rather than IE6 from list of user agents.
If you visit the www.dunninggolf.com version then it returns a 200 OK
If you visit the http://dunninggolf.com version then it returns a 301 redirect (which in turn seemingly issues the loop of 302 temp redirects that never go anywhere).
Okay, there is your issue. The site has some issue with bingbot (and possibly others) when visited via the http://dunninggolf.com URL. This issue is not visible in webbug or a browser. That said, we do seem to get some redirection from http://dunninggolf.com to http://www.dunninggolf.com.
So, taking a stab in the dark, I would say there is some kind of meta refresh or something going on after the page has been returned as a HTTP 200 result. I am not on my windows PC so can't examine the headers more closely but this is certainly your issue here.
You need to find out the following.
1. How are they doing the redirect?
2. why are they redirecting this way?
3. why are they serving up these 301 / 302 loops via http://dunninggolf.com
Ultimately, this is an issue for the developers. You should advise them on correct protocol (a 301 via the HTTP headers from http://dunninggolf.com to http://www.dunninggolf.com and not via this whacky redirect they currently have in place).
Wowzers, that was a tricky one!
Hope this helps and sorts out your headache!
Marcus
-
I have used SEO analyzer before and i did it again just now and it gave me some weird error.
This is the result:
<label class="error" for="seoUrl">The URL has too many redirects</label>
| ! Redirects detected for the current URL |
I also have submitted the URL in the "submit URL toolbox page" a couple times.
I will get working on the robots.txt and make sure it's put in place.
I don't do any of the development work on the site i just perform the SEO duties. Seeing those redirect errors is part of what im talking about with it saying there are to many redirects. Any idea what that's all about if its showing everything should be working properly?
I just scanned it again and based on the URL i enter i get different results.
those redirect errors come when i analyze dunninggolf.com. But when i analyzed www.dunninggolf.com I only 2 errors on homepage for missing alt tags on images and no H1 tag. -
Hmm, five months is a bit long.
Lets look at what we do know.
1. Bing is telling you that the page it is trying to fetch is redirecting and the bingbot does not follow redirects (1).
2. If I fetch your page in a browser or a even just the headers in webbug I get a HTTP 200 OK status code and no 301 redirect.
So, the site itself seems fine. The pages are serving up fine and they are returning the correct HTTP status codes.
So.. have you tried analysing the page in the SEO Analyser? http://www.bing.com/webmaster/help/seo-analyzer-97615e21
If so, what does that tell you? It should detail the HTTP response codes that bing is seeing.
One possiblity is that there is something whacky going on for the bing user agent but fetching the page as bingbot also returns a 200 status code.
There is no robots.txt so I would put that straight first up as suggested and at the very least go with:
User-Agent: *
Allow: /Without access tp webmaster tools and digging further it is hard to see what is going on but 5 months seems too long. That said, there are no issues preventing crawling or indexation in so far as a 15 minute look can identify.
Daft question but have you submitted the URL via:
http://www.bing.com/toolbox/submit-site-url
I have just submitted it just in case you have only done via webmaster submit.
Anyhow, it's not secret that bing can be horribly slow and it seems that it still believes you have 301 in place for some reason and I could not find one.
Maybe one for Bing Webmaster Support as it seems there is no good reason why they would not index this site and the tools at your disposal are not working as they should: http://www.bing.com/webmaster/help/webmaster-support-24ab5ebf
References
1. http://www.bing.com/webmaster/help/fetch-as-bingbot-fe18fa0d
-
I have been working on getting some new links and have gotten a couple but nothing substantial as of yet.
This client is new for me and i am only aware of this site being around since June or July of last year.
I've been waiting for bing to show search results for the site for almost 5 months now and nothing has changed. I am getting to the point where i feel the culprit lies somewhere else besides saying bing indexing slowly as being an excuse.
-
It looks like the site was down for a long period of time and was redirecting to another site: http://web.archive.org/web/20090615041707/http://dunninggolf.com/
It also then looks like there was a holding page up for a while.
I can't see the complete history on archive.org and nothing since Feb 2011 but it looks like these historical redirects are your problem.
Few questions
How long has the new site been up?
Have you won any new links?
It seems that Bing still believes this site is redirecting somewhere else so you may just have to wait a while till they update their index. You could ask them to remove all of the links that they do currently hold.
If Bing webmaster tools is anyting like Google Webmaster tools the information there is horribly out of date so it may just be a matter of waiting this out till they recrawl the site and refresh everything.
A good use of your time may be just getting your on page ducks in a row and making sure everything else is okay.
- The canonical looks fine.
- There are no 301's on the pages I visited
- You have no robots.txt file
- Google is indexing it okay
Ultimately, I think this is a case of waiting it out. If you want to speed things up, try to get some fresh links to the site from well ranking sites to help drive the crawlers your way.
Hope that helps!
Marcus -
Yeah, the URL is http://www.dunninggolf.com/
-
I did check a small handful of pages and i did see rel="canonical" in the page source code. I only saw it on product pages and category pages etc. blog and other pages not advertising product i didn't see it.
But like i said i only checked about 8 pages and 6 out of the 8 had that tag on it.
-
Hey Stephen
Can you post a URL so we can take a look? Anything else would be a complete shot in the dark.
Marcus
-
Double check that the recent rel=can update for the main URL / homepage (your non-www to www) has not been accidentally applied to ALL the pages. That single mistake can hoark a site's indexing 100%.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Link Activity to site keeps decreasing
Recently I have started seeing daily declines in the total inbound links to my site. 4 of my top 5 sources are all experiencing pretty significant declines and in fact, Pinterest has declined from a high of 16,295 links in Nov '15 to a current number that is 8,479 on 1/6/16. Any ideas on what could be causing these declines? I did upload a new sitemap in Nov, could this be the cause?
Reporting & Analytics | | ctripp10100 -
I've hit a wall. What's next?
I've been working on creating content and optimizing my website for the past 18 months, and have seen decent gains in organic traffic. Recently my keyword ranking increases have slowed dramatically, despite adding additional content. I'm hoping a fresh set of eyes can spot something that may be holding me back. I appreciate any feedback the MOZ community is able to provide. One area of concern/confusion is the number of pages indexed according to GSC. The number tends to go up and down, and I can't figure out why. Of the roughly 8,000 pages that are submitted through the sitemap, it says only around 1,100 are indexed (sitemap page). The index status page says I've got 7,500 pages indexed. Kind of confused on that one. Anyway, my website is MetroAtlantaHome dot com. Thanks everyone!
Reporting & Analytics | | Kyle Eaves0 -
Wordpress site with increase number of Crawl(400 response Code) errors in Others section of GWT
I have a wordpress site http://muslim-academy.com/I check in Google Webmasters tool today and I see the increase number of errors in Others area of Google webmaster Tool.The error code is 400http://muslim-academy.com/%D8%B3%D9%8A%D8%B1%D8%A9-%D8%AA%D8%A7%D8%B1%D9%8A%D8%AE%D9%8A%D8%A9-%D9%84%D9%84%D8%B1%D8%A6%D9%8A%D8%B3-%D8%AC%D9%85%D8%A7%D9%84-%D8%B9%D8%A8%D8%AF-%D8%A7%D9%84%D9%86%D8%A7%D8%B5%D8%B1-2/%D8%B3%D9%....%3Cbr%20/%3E________________%3Cbr%20/%3E___________%3Ca%20href=?lang=zhOne of the example link of this error.Can you guide me why the number of errors are increasing and how to fix the existing errors.
Reporting & Analytics | | csfarnsworth0 -
GA Regex Help Needed!
Hi mozzers, I am just discovering the RegEx world so I need your help. I would like to create an advanced segment to track 40 specific pages that have very different URIs from each other. Can you tell me how using RegEx? The dimension would be "landing pages" then not sure... Thanks
Reporting & Analytics | | Ideas-Money-Art0 -
Webmaster tools help
Looking at some Google Webmaster tools data and im a bit stumped. Can anyone tell me if the "not selected" pages should be taken from the "total indexed pages" or are they a seperate entity? The way the data is displayed on the graph leads you to believe they should be taken from the total indexed pages, yet Googles own description of "not selected" pages says that these pages are not indexed. Confused.
Reporting & Analytics | | Silkstream0 -
If a site has 301 redirect - Will the Analytics of the target site show it as a referral or as the traffic source it came from?
Lets say I have a site www.abc.com and I rederect that site to www.xyz.com. If ABC.com is still ranking for keyword X and orgnically someone searches for X and they click on the ABC.com listing - In the XYZ site analytics (which is the target site) does it show as organic or referall, direct? Thanks
Reporting & Analytics | | M_80 -
Email campaigns. Should I link to my blog or to my site?
I have a client for who we write and post a daily blog article. The articles are optimized and linked to particular targeted content on his top level site. Now we are going to start e-marketing to his 3000+ website users to announce inventory changes and specials. My question is (from a SE standpoint) are we better off linking the e-mail content to the blog and introducing people to the blog (but adding an additional step for getting to the new inventory. Or are we better off putting a link in the HTML E-mail letter that we send out to both the blog and separately to the inventory section? Just to clarify, we wonder if the search engines would provide some additional authority for the extra blog traffic and thereby build the overall score of the blog & site. We are looking at the e-mail campaigns as a potential opportunity to impact SE scores not just awareness of new inventory. Thanks everyone!
Reporting & Analytics | | webindustry0 -
Google: show all images indexed on a domain
Is there a way to display all images that google has indexed on a domain / subdomain? I'm basically looking for something like a site:-command for google image search.
Reporting & Analytics | | jmueller0