Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Site dropped suddenly. Is it due to htaccess?
-
I had a new site that was ranking on the first page for 5 keywords.
My site was hacked recently and I went through a lot of trouble to restore it. Last night, I discovered that my site was nowhere to be found but when i searched site: mysite.com, it was still ranking which means it was not penalized.
I discovered the issue to be a .htaccess and it have been resolved. My question is now that the .htaccess issue is resolved , will my site be restored back to the first page? Is there additional things that i should do? I have notified google by submitting my site
-
Any help will be good?
-
How can i verify if it's penalized or a Google dance? Because its too coincidental that the entire site got de-indexed after the site got hacked. What can i do now? I still believe that it is still getting indexed by Google but GWT told me that Google have already indexed it. Maybe its because i just refused to believe the hard truth. What can i do now?
-
There are many types and degrees of penalization. Very very few penalties result in total de-indexation.
Most of the time, if you are penalized, your rankings will simply drop for most keywords, but Google will often keep most of your pages in it's index.
Additionally, Google will only send messages about unnatural links via webmaster tools if it's a manual penalty. Algorithmic penalties, like Panda and Penguin, usually are not accompanied by manual notices.
Here's a really good article from Ryan Kent about the topic:
http://www.seomoz.org/blog/identifying-link-penalties-in-2012
There's one final possibility: Nothing is wrong with your site, but for some reason Google is devaluing your backlinks. This sometimes happens when your site is fine, but the sites linking to you get hit with a penalty. Happens more and more these days.
-
Is it possible to call Google?!?!
-
Hi
1. There is no malware on my site. I have triple checked on Succuri and in GWT
2. Sitemap was re-submitted yesterday. No point in re-doing it. I even changed my robots.txt as per comments above.
3. I re-did a Fetch as Googlebot . No issues here
4. If i have been penalized, I wont even be able to see my site when i googled my site name. Additionally, i did not receive any messages from Google. Whatever SEO methods I did for this site, i used on my other sites and the other sites are all sitting on the first page. Only this site! Damn, why am i so unlucky?
-
Hi Eada,
Sorry to hear you're having trouble. I won't go over the same ground that the others have already covered here, but let me offer these suggestions.
Google often serves results from different data centers, and those data centers refresh at different times. Also, rankings can fluctuate greatly even throughout a single day. For this reason it's not unusual to occasionally see huge swings in rankings from hour to hour as the SERPs adjust. But let's try to get to the heart of the problem.
1. If you're site was hacked, this could be a strong signal to Google to not show you in search results.
Check in Google Webmaster Tools under "Health > Malware" to see if they have detected Malware on your site.
(I stated the next 2 earlier, but here they are again)
2. Submit a new sitemap via Google Webmaster Tools. Make sure the sitemap is up to date. If your sitemap hasn't changed, resubmit it.
3. Do a "Fetch as Googlebot" - also in Webmaster Tools. Fetch your homepage. Then chose the option that says "Submit to index and all linked pages"
If Google has trouble fetching your homepage or any other page, it could indicate other problems you need to address.
4. Finally, we need to consider the possibility that this has nothing to do with hacking or .htaccess files, but instead there is the possibility that you have indeed been penalized and Google has dropped your rankings.
Have you done any questionable link building? Recieved any messages of unnatural links? If so, this may be another area you want to explore.
Hope this helps! Best of luck with your SEO.
-
Hi Eada,
There's 2 things you want to do here to "help" Google re-crawl your site.
1. Submit a new sitemap via Google Webmaster Tools. Make sure the sitemap is up to date. If your sitemap hasn't changed, resubmit it.
2. Do a "Fetch as Googlebot" - also in Webmaster Tools. Fetch your homepage. Then chose the option that says "Submit to index and all linked pages"
An engineer at Google suggested #2 to me after my own site was hacked and I cleaned it up. It's a signal to Google to take another look at those pages.
-
Its strange! How can my website dropped suddenly in ONE hour?
1. Site was de-indexed due to .htaccess . It was resolved
2. Site was back up on the first page within two days
3. Site was de-indexed within an hour.
What happened? How did it get de-indexed so quickly? I don't think Google's penalty even worked so fast? What is happening man?
-
Hi
Thank you!
I have changed robots.txt as suggested and as mentioned, I have no choice but to wait
Im really praying that this goes back up
-
-
I have some good news and some bad news. The good news is you show up fine in Yahoo and Bing unfortunately you have to click one more button to show perfectly in Google. However I'm using the tool that I strongly strongly suggest that you use
Screaming frog spider SEO
http://www.screamingfrog.co.uk/seo-spider/user-guide/
100% free for windows, Mac and Linux up to 500 pages per domain it tells you everything listed in the URL above. And will actually check your index status if you right-click on the a link that you want checked.
I believe that it is a matter of time however I would adjust your robot text to suit the information found at yoast.com below and in addition to that I would add your site map
so your robot text looks like this.
I would change my robot text to
User-Agent: *
Disallow:Sitemap: http://www.example.com/sitemap.xml
In addition I have to go to work honestly or I am dead however I believe the frog spider will help you very much and if you add the site map to the robot text that never will hurt.
I will private message you regarding one other issue I don't know if you want talk about here.
your robot text is giving me some issues. But it may not be this.
http://tools.seobook.com/robots-txt/analyzer/
Your current robot text is this below I hope this is okay to share I don't think it'll violate any trust or anything like this it's not showing the site
User-agent: *
Disallow: /wp-admin/
Disallow: /wp-includes/try out this tool as well
http://phpweby.com/services/robots
I would change my robot text to
User-Agent: *
Disallow:Sitemap: http://www.example.com/sitemap.xml
having the site map in helps a lot and if you have a /
Google tends to block more things. That are not listed below such as the site map
I also believe what this has to say is correct
http://yoast.com/example-robots-txt-wordpress/
also see
http://stackoverflow.com/questions/13527529/robots-txt-is-blocking-wordpress-site-from-google?rq=1
-
On Google Webmaster Tools, the last updates was 6th April. Today is 9th April. Why did it stopped updating? Is there something wrong?
-
Cloudfare doesnt seem to serve my purpose. It seems to be able to detect hackers and spammers but my concern is on telling Google to index my site and put me back where I am originally was.
I have checked that on this site, there is no malware and no no-follows. The strangest thing is why did it suddenly go back to where it was and one hour later, it dropped?
-
I PMED you the link. Didnt want to put it publicly as this is for a client
-
I'm going to tell you something that work for friend that is a real oddball. Cloudflare.com the company that supposedly offers you a free CDN that I would not really count as a true CDN but will keep your site safer and possibly speed up depending on the configuration. Does submit your site to Google and did help a friend of mine. This is a last ditch effort however I know it did work so I don't think couldn't in the future and if you're not using a good anycast DNS system is really no harm in using it.
Thanks for the PM will check ASAP
-
will you share the URL of us?
-
Francisco,
outstanding idea. I mixes one up with one that I actually give the same advice to. I would check Google Webmaster tools in addition to that I would check your sites domain name using Sucuri I feel there are one of the best in the business and 100% free to check your site for problems. If there are issues I would suggest using them as well as they are merely $89 a year per site. You can use the URL below to scan your website and make sure there's no malware offending Google.
http://sitecheck.sucuri.net/scanner/
sincerely,
Tom
-
Results from no index
Total amount of pages found on "site.com" with the noindex and/or nofollow meta tag is 0
I assumed that the above is good? Additionally, I have no malware. Succurri results were good.
-
No, i used Firefox which is specially for checking results. I do not use it to surf the website and i make sure it is never signed in to any Google accounts and history is never remembered.
How do I know if the .htaccess is correct? How is it possible to be back on the first page and within one hour, everything disappears?
I do not believe that i am being penalized as I am still showing up in results when keyed in the company name
-
do you feel comfortable sharing the URL with us?
How did the results of using http://www.noindexchecker.com/
end up?
if you do not feel comfortable sharing the URL you can always private message us I know that is true for me.
I think Francisco is most likely right and it is just Google has not come back and index the site yet. Because of the large amount of sites out there who will takes a bit every once in a while to properly index your website.
Here is some information on how to get your website indexed faster.
I would definitely read
one word of caution kiss metrics is my favorite analytics tool and I believe very trustworthy. However in this article they encourage one to use certain web directories. I would not do the web directories that are not relevant to your site or are not recommended on SEOmoz everything else in the article I highly agree with I just wanted to give this disclaimer
I would not do what it says underneath here italic bold I underlined
other than what is directly below this aside from the link I think everything in here is exactly what you need to do
http://blog.kissmetrics.com/get-google-to-index/
kissmetrics.com is used by companies like distilled.net so they are not a hack company or anything to be wary of
- Submit to Blog Directories – TopRank has a huge list of sites you can submit your RSS feed and blog to. This will help you build even more incoming links. If you aren’t ready to do them all, at least start with Technorati as it is one of the top blog directories. Once you have a good amount of content, also try Alltop.
here is my list of links to get your site back on top.
http://blog.kissmetrics.com/get-google-to-index/
http://searchenginewatch.com/article/2198245/How-to-Force-Google-to-Recrawl-Your-Site
https://www.google.com/webmasters/tools/submit-url?pli=1
http://yoast.com/how-to-get-google-to-crawl-your-site-faster/
I apologize that I could not write more guys however I have a huge business meeting today and the fact that I will be tested today big-time does not give me much time to response unfortunately however I will when I can. I can tell you from experience that I had an intern do some updates on the site. Found out my site was not ranking for what it should be ranking for did a quick scan of the site found a bunch of no follows and no index within approximately 5 days the site was back to where it was prior to the abrupt change.
Sincerely and best of luck,
Tom
-
If it's not a robots.txt or htaccess issue, then check GWT for malware.
If you are getting de-indexed, maybe your browser is remembering (cache) you queries. You sure you didn't write the .htacess the wrong way?
Contact Ryan Kent if you believe you need some link penalty removals.
-
Guys, please help me to figure out what could be wrong!
Today, I saw that all of the keywords was back on the first page and i was very happy. But within an hour, everything got de-indexed again! What happened? What could be the issue?
-
Manually add the URLs into GWT. You can do about 500, I think.
-
The .htaccess is solved and ive got several sites where i used the same SEO methods on all sites. My other sites are sitting safely on the first page. I strongly believe it was due to .htaccess which couldnt find the site and de-indexed my site. How can i force Google to crawl my sites and place me back on first page?
-
I would wait until the next crawl. Check your GWT to see when the last crawl was. Also, they may be taking their time to see if your site will disappear again. Make SURE it's up and running and no 404s.
I think you'll be okay if you have a good link profile.
-
Have a site that currently was ranking well for 5 of your chosen keywords.
Were the keywords exact match to the domain?
When you say the new site how new are we talking about?
You put this under black hat white hat please don't take offense to this, but is there anything you want to tell me that you've done to the site that Google might not like?
When you are hacked did you completely clean up everything are you certain it is clean? If not please run your domain through this and tell me if you get any thing like black listing or something similar to tell if there is anything negative from a hack still affecting your website please use the link below type your domain name and and and enter allow it to process
After that please use this tool and remember it takes a little bit so don't. Refresh or the back button unless you're certain it is done. This will tell us rather not your site has been told to blocked access to Google bot
http://www.noindexchecker.com/
If it is still coming up short organ want to check your through your redirects
http://www.internetofficer.com/seo-tool/redirect-check/
if you find something you don't like please use one of the tools below to generate the correct redirects
than if after this I found I needed to create a 301 I would use one of the tools below
http://www.rapidtables.com/web/tools/redirect-generator.htm
http://www.htaccessredirect.net/
can you tell me what type of site it is a WordPress, HTML that type of thing?
Without your domain name or more information all I can do is give you tools to gather information
depending on what type of website you have this may be of some use to you as well
http://www.seoverflow.com/setting-up-301-redirects-for-dynamic-urls/
sincerely,
Tom
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What is the best strategy to SEO Discontinued Products on Ecommerce Sites?
RebelsMarket.com is a marketplace for alternative fashion. We have hundreds of sellers who have listed thousands of products. Over 90% of the items do not generate any sales; and about 40% of the products have been on the website for over 3+ years. We want to cleanup the catalog and remove all the old listings that older than 2years that do not generate any sales. What is the best practice for removing thousands of listings an Ecommerce site? do we 404 these products and show similar items? Your help and thoughts is much appreciated.
White Hat / Black Hat SEO | | JimJ3 -
Why is this site ranked #1 in Google with such a low DA (is DA not important anymore?)
Hi Guys, Would you mind helping me with the below please? I would like to get your view on it and why Google ranks a really new domain name #1 with super low domain authority? Or is Domain Authority useless now in Google? It seems like from the last update that John Mueller said that they do not use Domain Authority so is Moz Domain Authority tool not to take seriously or am I missing something? There is a new rehab in Thailand called https://thebeachrehab.com/ (Domain authority 13)It's ranked #1 in Google.co.th for these phrases: drug rehab thailand but also for addiction rehab thailand. So when checking the backlink profile it got merely 21 backlinks from really low DA sites (and some of those are really spammy or not related). Now there are lots of sites in this industry here which have a lot higher domain authority and have been around for years. The beach rehab is maybe only like 6 months old. Here are three domains which have been around for many years and have much higher DA and also more relevant content. These are just 3 samples of many others... <cite class="iUh30">https://www.thecabinchiangmai.com (Domain Authority 52)</cite>https://www.hope-rehab-center-thailand.com/ (Domain Authority 40)https://www.dararehab.com (Domain Authority 32) These three sites got lots of high DA backlinks (DA 90++) from strong media links like time.com, theguardian.com, telegraph.co.uk etc. (especially thecabinchiangmai.com) but the other 2 got lots of solid backlinks from really high DA sites. So when looking at the content, thebeachrehab.com has less content as well. Can anyone have a look and let me know your thoughts why Google picks a brand new site, with DA 13 and little content in the top compared to competition? I do not see the logic in this? Cheers
White Hat / Black Hat SEO | | igniterman75
John0 -
My indexed site URL removed from google search without get any message or Manual Actions???
On Agust 2 or 3.. I'm not sure about the exact date...
White Hat / Black Hat SEO | | newwaves
The main URL of my website https://new-waves.net/ had been completely removed from Google search results! without getting any messages or Manual Actions on search console ?? but I'm still can find some of my site subpages in search results and on Google local maps results when I tried to check it on google
info:new-waves.net >> no results
site:new-waves.net >> only now I can see the main URL in results because I had submitted it again and again to google but it might be deleted again today or tomorrow as that happen before last few days
100% of all ranked keywords >> my site URL new-waves.net had been completely removed from all results! but I'm still can see it on maps on some results I never get any penalties to my site on Google search console. I noticed some drops on some keywords before that happens (in June and July) but it all of it was related to web design keywords for local Qatar, but all other keywords that related to SEO and digital marketing were not have any changes and been on top My site was ranked number 1 on google search results for "digital marketing qatar" and some other keywords, but the main URL had been removed from 100% of all search results. but you can still see it on the map only. I just tried to submit it again to Google and to index it through google search console tool but still not get any results, Recently, based on google console, I found some new links but I have no idea how it been added to links of my website:
essay-writing-hub.com - 9,710
tiverton-market.co.uk - 252
facianohaircare.com - 48
prothemes.biz - 44
worldone.pw - 2
slashdot.org - 1
onwebmarketing.com - 1 the problem is that all my high PR real links deleted from google console as well although it still have my site link and it could be recognized by MOZ and other sites! Can any one help to know what is the reason?? and how can I solve this issue without losing my previous ranked keywords? Can I submit a direct message to google support or customer service to know the reason or get help on this issue? Thanks & Regards0 -
The use of a ghost site for SEO purposes
Hi Guys, Have just taken on a new client (.co.uk domain) and during our research have identified they also have a .com domain which is a replica of the existing site but all links lead to the .co.uk domain. As a result of this, the .com replica is pushing 5,000,000+ links to the .co.uk site. After speaking to the client, it appears they were approached by a company who said that they could get the .com site ranking for local search queries and then push all that traffic to .co.uk. From analytics we can see that very little referrer traffic is coming from the .com. It sounds remarkably dodgy to us - surely the duplicate site is an issue anyway for obvious reasons, these links could also be deemed as being created for SEO gain? Does anyone have any experience of this as a tactic? Thanks, Dan
White Hat / Black Hat SEO | | SEOBirmingham810 -
Do I lose link juice if I have a https site and someone links to me using http instead?
We have recently launched a https site which is getting some organic links some of which are using https and some are using http. Am I losing link juice on the ones linked using http even though I am redirecting or does Google view them the same way? As most people still use http naturally will it look strange to google if I contact anyone who has given us a link and ask them to change to https?
White Hat / Black Hat SEO | | Lisa-Devins0 -
How would you optimize a new site?
Hi guys, im here to ask based on your personal opinion. We know in order to rank in SEO for a site is to make authority contents that interest people. But what would you do to increase your ranking of your site or maybe a blog post? leaving your link on blogs comment seem dangerous, nowadays. Is social media the only way to go? Trying to get people to write about you? what else can be done?
White Hat / Black Hat SEO | | andzon0 -
Closing down site and redirecting its traffic to another
OK - so we currently own two websites that are in the same industry. Site A is our main site which hosts real estate listings and rentals in Canada and the US. Site B hosts rentals in Canada only. We are shutting down site B to concentrate solely on Site A, and will be looking to redirect all traffic from Site B to Site A, ie. user lands on Toronto Rentals page on Site B, we're looking to forward them off to Toronto Rentals page on Site A, and so on. Site A has all the same locations and property types as Site B. On to the question: We are trying to figure out the best method of doing this that will appease both users and the Google machine. Here's what we've come up with (2 options): When user hits Site B via Google/bookmark/whatever, do we: 1. Automatically/instantly (301) redirect them to the applicable page on Site A? 2. Present them with a splash page of sorts ("This page has been moved to Site A. Please click the following link <insert anchor="" text="" rich="" url="" here="">to visit the new page.").</insert> We're worried that option #1 might confuse some users and are not sure how crawlers might react to thousands of instant redirects like that. Option #2 would be most beneficial to the end-user (we're thinking) as they're being notified, on page, of what's going on. Crawlers would still be able to follow the URL that is presented within the splash write-up. Thoughts? We've never done this before. It's basically like one site acquiring another site; however, in this case, we already owned both sites. We just don't have time to take care of Site B any longer due to the massive growth of Site A. Thanks for any/all help. Marc
White Hat / Black Hat SEO | | THB0 -
Merging four sites into one... Best way to combine content?
First of all, thank you in advance for taking the time to look at this. The law firm I work for once took a "more is better" approach and had multiple websites, with keyword rich domains. We are a family law firm, but we have a specific site for "Arizona Child Custody" as one example. We have four sites. All four of our sites rank well, although I don't know why. Only one site is in my control, the other three are managed by FindLaw. I have no idea why the FindLaw sites do well, other than being in the FindLaw directory. They have terrible spammy page titles, and using Copyscape, I realize that most of the content that FindLaw provides for it's attorneys are "spun articles." So I have a major task and I don't know how to begin. First of all, since all four sites rank well for all of the desired phrases-- will combining all of that power into one site rocket us to stardom? The sites all rank very well now, even though they are all technically terrible. Literally. I would hope that if I redirect the child custody site (as one example) to the child custody overview page on the final merged site, we would still maintain our current SERP for "arizona child custody lawyer." I have strongly encouraged my boss to merge our sites for many reasons. One of those being that it's playing havoc with our local places. On the other hand, if I take down the child custody site, redirect it, and we lose that ranking, I might be out of a job. Finally, that brings me down to my last question. As I mentioned, the child custody site is "done" very poorly. Should I actually keep the spun content and redirect each and every page to a duplicate on our "final" domain, or should I redirect each page to a better article? This is the part that I fear the most. I am considering subdomains. Like, redirecting the child custody site to childcustody.ourdomain.com-- I know, for a fact, that will work flawlessly. I've done that many times for other clients that have multiple domains. However, we have seven areas of practice and we don't have 7 nice sites. So child custody would be the only legal practice area that has it's own subdomain. Also, I wouldn't really be doing anything then, would I? We all know 301 redirects work. What I want is to harness all of this individual power to one mega-site. Between the four sites, I have 800 pages of content. I need to formulate a plan of action now, and then begin acting on it. I don't want to make the decision alone. Anybody care to chime in? Thank you in advance for your help. I really appreciate the time it took you to read this.
White Hat / Black Hat SEO | | SDSLaw0