Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How Long To Recover Rankings After Multi-Day Site Outage?
-
Hi,
A site we look after for a client was down for almost 3 days at the start of this month (11th - 14th of May, to be exact).
This was caused by my client's failure to verify their domain name in accordance with the new ICANN procedures. The details are unimportant, but it took a long while for them to get their domain name registration contact details validated, hence the outage.
Very soon after this down time we noticed that the site has slipped back in the Google rankings for most of the target keywords, sometimes quite considerably. I guess this is Google penalizing this client for their failure to keep their site live. (And they really can't have too many complaints about this, in my opinion).
The good news is that the rankings show signs of improving again slightly. However, they have not recovered all the way to where they were before the outage, two weeks ago.
My question is this ... do you expect that the site will naturally re-gain the previous excellent rankings without us doing anything? If so, how long do you estimate this could take?
On the other hand, if Google typically penalizes this kind of error by 'permanently', is there is anything we can do to help signal to Google that the site deserves to get back up to where is used to be?
I am keen to get your thoughts, and especially to hear from anyone who has faced a similar problem in the past.
Thanks
-
Sorry doesn't look to have that feature, i don't tend to use it for that but moth majestic and ahrefs do.
-
Thanks Chris,
I appreciate these links.
I can't see an option for view 'lost' links in Open Site Explorer, but ahrefs.com has been very useful so far.
Cheers!
-
Hiya,
You can use open site explorer
or https://www.majesticseo.com/
and the final or
in most of the programs you will see "lost" links these are links that have dropped so you can go to webmasters in an attempt to regain them etc.
Good luck!
-
Thanks for your answers Chris and Kevin, I really appreciate it.
Chris, please forgive my ignorance, but how should I check back links? What tools do I need and what should I be looking for?
Many thanks
-
A site down for 2-3 days (from an isolated incident) shouldn't drop you much at all in organics (according to a 2010 video by Matt Cutts). Longer than that, you could be in trouble. Chris is right, look at your link profile and I would update content a bit.
-
Are you sure it's Google, have you also check back links as sometimes it's not just Google crawling your site but other robots and if they find its not working you may get removed as well which in turn can lower your DA, The one thing you need to be with Google is patient so I tend to give most things a month or so having said that no harm in doing some social etc. making sure Google knows you're site is still there and there to stay make your self active a bit.
good luck!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Company name ranking
Hi all, I hope somebody can share their thoughts on the below. A web designer launched my client's new website and I have been tasked with the SEO. I was approached with an immediate problem, www.clientswebsite.co.uk was ranking 9th for their company name after being indexed by Google. The search results above www.clientswebsite.co.uk were related to my client but not all, for example a direct competitor was also ranking. I have been working on the SEO for 2-3 weeks and I just managed to get to 3rd position for the company name, and then www.clientswebsite.co.uk disappeared from page 1! And now instead, an irelevant sub page is now ranking for the company name on page 2 (a contact page). I have checked and the home page is still indexed (did a site: check). The only problem software picks up is a redirect chain (http://homepage -> http://www.homepage -> https://homepage) the web developers said it wouldn't impact rankings (when I asked them to edit the htaccess file to fix it) I've listed below the SEO tasks I completed whilst attempting to rank the company name: I set up analytics and webmaster tools, in which I set up preferred domain (www) Added a sitemap Edited meta data making sure company name was included I contacted the websites above www.clientswebsite.co.uk that were relevant and asked them to place a link linking to their new website, I was successful with a couple of these. I placed www.clientswebsite.co.uk on all of their social media profiles I reformatted headers on their home page, making sure the H1 included my client's company name I found 2 extra versions of my client's home page (not exact copies, but very similar content) that had been published, so I decided to 301 redirect these to the correct home page Activated SSL and forced to HTTPS I would really appreciate it if anyone could share their thoughts here, whether it be explanations or possible solutions Adam
Technical SEO | | SO_UK0 -
Redirect and ranking issue
Hi there - was wondering whether someone might be able to help. For a period of a day and a half, all the traffic to our website's blog articles were mistakenly being redirected to our homepage. A number of these articles ranked in the top 5 in Google worldwide for their targeted keywords, so this was a considerable amount of organic traffic that was instantly being redirected. It was a strange site glitch and our web team rectified the error, but now all these articles have disappeared from Google rankings (not visible anywhere in the first five pages). I'm presuming this must be linked to this redirect issue - we've been advised to wait and see whether Google restores these rankings, but I'm still concerned as to whether this represents a more serious problem? We have re-indexed the pages we are most concerned about, but am not sure whether there is anything else obvious we should think to do. If anyone has any thoughts, I'd be happy to hear them!
Technical SEO | | rwat0 -
Hey guys, for some reason my homepage has gone down in rankings though other pages on my site have not.
This is not something I have ever seen before. The site is still indexed if I search for it directly, but not in top 100 rankings for keywords even though sub-pages are ranking for the given keyword. Changes I have made recently include site transfer to wordpress, force redirect http to https removal of www by redirect and adding new property instance in Google Search Console. I have checked htaccess file and sitemap and all seem fine. ideas? Site: https://dublinSEO.co
Technical SEO | | HappyApple840 -
Site not ranking in Google but comes up #1 in Yahoo and Bing
Hi everyone, I've been working on SEO for this site for about 2 years and for some reason the site has just tanked in google. However it shows up #1 in yahoo and bing for the same search. http://www.nfsmn.com Phrase: "commercial foundation repair mn" If anyone can shed some light on the issue I would really appreciate it. They do have a sister-site: american-waterworks.com that may be causing issues as they link a lot of content to amww but not the other way around. Thanks Eric
Technical SEO | | reynoldsdesign0 -
Bing rank drop off for multiple sites
Hi Mozzers, Seeing some wacky stuff going on on some sites I manage. In more than a few, the ranking on bing has dropped basically overnight from page one spots to not being found on the first 100 positions. Anyone else seeing similar results? Some of the sites are fairly new, some have been around for ages, some are wordpress, some are not. I've been searching for some news of a big change on bing, but keep reading about bing dropping the thin sites during black friday. In one example, I had the site set up in BWT for a while, and had a look at the data. The reports show that the pages are crawled, the index summary shows pages indexed, and there seems to be no crawl errors, but rankings are absolutely gone. Also, I can't see the sites in bing if I search "site:example.com" in bing. Here's 2 examples, the first would make sense since it's pretty thin as I havent added much content yet: http://homewindowtint.org but this one doesn't make sense to me. Sure there's a few errors, but to be dropped like a rock seems weird http://www.ahmedandsukaram.com
Technical SEO | | rosstaylor0 -
What are the pros and cons of moving one site onto a subdomain of another site?
Two sites. One has weaker sales. What would the benefits and problems for SEO of moving the weak site from its own domain to a subdomain of the stronger site?
Technical SEO | | GriffinHansen0 -
Impact of 401s on Site Rankings
Will having 401s on a site negatively impact rankings? (e.g. 401s thrown from a social media sharing icon)
Technical SEO | | Christy-Correll0 -
Index forum sites
Hi Moz Team, somehow the last question i raised a few days ago not only wasnt answered up until now, it was also completely deleted and the credit was not "refunded" - obviously there was some data loss involved with your restructuring. Can you check whether you still find the last question and answer it quickly? I need the answer 🙂 Here is one more question: I bought a website that has a huge forum, loads of pages with user generated content. Overall around 500.000 Threads with 9 Million comments. The complete forum is noindex/nofollow when i bought the site, now i am thinking about what is the best way to unleash the potential. The current system is vBulletin 3.6.10. a) Shall i first do an update of vbulletin to version 4 and use the vSEO tool to make the URLs clean, more user and search engine friendly before i switch to index/follow? b) would you recommend to have the forum in the folder structure or on a subdomain? As far as i know subdomain does take lesser strenght from the TLD, however, it is safer because the subdomain is seen as a separate entity from the regular TLD. Having it in he folder makes it easiert to pass strenght from the TLD to the forum, however, it puts my TLD at risk c) Would you release all forum sites at once or section by section? I think section by section looks rather unnatural not only to search engines but also to users, however, i am afraid of blasting more than a millionpages into the index at once. d) Would you index the first page of a threat or all pages of a threat? I fear duplicate content as the different pages of the threat contain different body content but the same Title and possibly the same h1. Looking forward to hear from you soon! Best Fabian
Technical SEO | | fabiank0