Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Seo moz api request problem [401 error_message Your authentication failed]
-
Hello Team,
I have moz pro account.
I'm getting following error for seomoz call using your API:
{"status":"401","error_message":"Your authentication failed. Check your authentication details and try again. For more information on signed authentication, see: http://apiwiki.moz.com/signed-authentication"}
The link that we are using is:
http://lsapi.seomoz.com/linkscape/url-metrics/And following bits are requested during the call:
- 68719476736
- 34359738368
- 32
- 2048
- 16384
The error is intermittent. It comes and goes. There were no issues with results 3 days ago. I suddenly started getting this error. Could you please investigate into it and let me know the cause of issues and its correctiveness.
It will great if you can provide us a support email Id for immediate response.
Thanks,
-
Hey There,
I am so sorry you ran into this issue with the API. Due to an incredibly heavy traffic volume on the Mozscape index, one of our servers crashed, causing an outage in the tools that pull data from the index. The issue has been fixed and you should be able to access the tool with no issues now.
Please give that a try and let us know if you need any other assistance.
Chiaryn
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
New to the SEO world
Hello, I am new to the SEO world though I realize it's importance when trying to make your site noticed. I am working with a shopping cart (Pinnacle Cart) and It has the fields to put in the data such as the meta tags, description keywords and whatnot. My problem is that I do not know how to use MOZ to strategize what keywords to use and how to populate them to the Google search engine. That said, someone told me that Descriptions for Section pages are far more important than keywords. Can anyone help or give me some insight on how to start this process? Once I have it all running, about how long will it take to propagate through Google? Thanks!
API | | BestDressedTot0 -
Frequency of Moz page authority updates?
I have some new pages on my site, and Moz gives them a very low PA ranking. I am wondering if these scores are updated monthly or quarterly? I'm not sure how frequently to check back for updated scoring.
API | | AndrewMicek0 -
API - Row Limit Question
Hi, I'm new to using Moz, and have just got a "Low volume" API account set up. My question is, because ive not yet reached my maximum "Rows per month" limit, what behaviour happens when i reach it? Do i get an error code, if so what, and whats the status code. If not, does my account keep downloading the rows and i get charged extra (in accordance with the cost of the additional rows)? Or is the whole additional rows think like a bolt on? Basically i want to make sure i dont get charged extra each month, and i need the status code returned to handled this in my app. I couldnt see anything explicit in the documents. Cheers
API | | MattHopkins0 -
Can we get access to Moz's Rank Tracker via the API?
I'd like to be able to pull the results from Rank Tracker into my own application. Can I access it via an API? I don't see it anywhere in the Moz documentation, which is usually a clear answer. If not, how do you suggest to automate the inclusion of this data without, for example, being blacklisted?
API | | MB070 -
What is Moz's Error.aspx?aspxerrorpath HTTP Status 302 error message?
Hi, I am not sure what this error message is: "Error.aspx?aspxerrorpath". It immediately follows pages that are given at 302 status in Moz's crawl report. The same pages have never had this error before: | http://www.homedestination.com/news/2013/Minneapolis-home-price-appreciation.html | | http://www.homedestination.com/mortgage-worksheet.html | | http://www.homedestination.com/foreclosure-eligibility.html | Each page has a 100% score with WC3. Could you give me more insight as to what Moz may suggest I do to give the page a 200 HTTP status as before? Thanks.
API | | jessential0 -
Using excel to pull MOZ data about links
I have a list of links 500 in excel that I would like to get the number of backlinks, PA and DA for the relevant link, is there a pre-built excel sheet that utilises the Moz Api that can pull this data easily? Thanks!
API | | ChrisClayts0