Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Seo moz api request problem [401 error_message Your authentication failed]
-
Hello Team,
I have moz pro account.
I'm getting following error for seomoz call using your API:
{"status":"401","error_message":"Your authentication failed. Check your authentication details and try again. For more information on signed authentication, see: http://apiwiki.moz.com/signed-authentication"}
The link that we are using is:
http://lsapi.seomoz.com/linkscape/url-metrics/And following bits are requested during the call:
- 68719476736
- 34359738368
- 32
- 2048
- 16384
The error is intermittent. It comes and goes. There were no issues with results 3 days ago. I suddenly started getting this error. Could you please investigate into it and let me know the cause of issues and its correctiveness.
It will great if you can provide us a support email Id for immediate response.
Thanks,
-
Hey There,
I am so sorry you ran into this issue with the API. Due to an incredibly heavy traffic volume on the Mozscape index, one of our servers crashed, causing an outage in the tools that pull data from the index. The issue has been fixed and you should be able to access the tool with no issues now.
Please give that a try and let us know if you need any other assistance.
Chiaryn
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Help with API Error: "Query Not Found" for a Specific URL
Hi everyone, I'm trying to retrieve data for a specific URL using the Moz API, specifically the data.site.metrics.fetch method. The URL I'm querying is: https://www.fiftyfiveandfive.com/ai-agents-marketings-new-means-of-production When I make the API request, I receive the following 404 error: { "id": "unique-id-testing", "jsonrpc": "2.0", "error": { "code": -32655, "status": 404, "data": { "key": "site_query.query", "value": "https://www.fiftyfiveandfive.com/ai-agents-marketings-new-means-of-production" }, "message": "That query was not found." } } However, when I check the URL in Moz Link Explorer, I can see that the page has a Page Authority of 23 and a Domain Authority of 36, but no backlinks or ranking keywords. What I'm Trying to Achieve:
API | | Chris_Wright1664
I’m attempting to retrieve metrics for this page via the API, but it seems like the API does not recognise the URL, even though it’s visible in Link Explorer. Questions: Why does the API return "Query Not Found" for a URL that is indexed in Link Explorer? Is there a way to request Moz to crawl or re-crawl this URL to ensure it's accessible via the API? Are there any additional criteria the API requires (e.g., backlinks, ranking keywords) before it recognises a URL? Additional Info: I’ve verified that my robots.txt file allows all bots, including Rogerbot. list itemThe page is included in the sitemap, and the URL is accessible without any restrictions. list itemI’d appreciate any insights on how to resolve this issue or steps to take so that the Moz API can retrieve data for this URL.0 -
Unsolved MOZ API for domain authority
I am using the MOZ API to check domain authority (DA). Recently, I noticed a discrepancy: the DA value retrieved via the API differs from the result on the MOZ homepage. Specifically, the API returns a DA of 10, while the homepage shows "NO DATA." Additionally, other services like Ahrefs report a DA of 0. I relied on the MOZ API's result when purchasing this domain and now feel misled. I would like to understand the exact reason for this inconsistency.
API | | Skys0 -
Unsolved Api limits on free plan
Good afternoon. I tried connecting free access to api https://moz.com/help/links-api/v1-archive/v1-free-api-access to retrieve DA data. After several requests to the api I got a message: "Your monthly row limit reached" Can you tell me what this error is related to? Or Moz doesn't have free api access anymore?
API | | Dima124dsfg1 -
How to remove bad or spammy links from Moz?
My website has gotten some bad and spammy links. I know how to disavow bad links from Google. But I reviewed Moz and haven't got any disavow option.
API | | juanitajb9
Have any disavow option on Moz? How can I remove the bad links from Moz? Thanks0 -
New to the SEO world
Hello, I am new to the SEO world though I realize it's importance when trying to make your site noticed. I am working with a shopping cart (Pinnacle Cart) and It has the fields to put in the data such as the meta tags, description keywords and whatnot. My problem is that I do not know how to use MOZ to strategize what keywords to use and how to populate them to the Google search engine. That said, someone told me that Descriptions for Section pages are far more important than keywords. Can anyone help or give me some insight on how to start this process? Once I have it all running, about how long will it take to propagate through Google? Thanks!
API | | BestDressedTot0 -
Extracting MOZ Domain Authority
Hi
API | | SteveWarren
I have looked but cannot find any reference to this, so I hope someone can help me.
Is it possible to upload a list of domain URLs and retrieve their MOZ Domain Authority?
Many thanks
Steve0