Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Seo moz api request problem [401 error_message Your authentication failed]
-
Hello Team,
I have moz pro account.
I'm getting following error for seomoz call using your API:
{"status":"401","error_message":"Your authentication failed. Check your authentication details and try again. For more information on signed authentication, see: http://apiwiki.moz.com/signed-authentication"}
The link that we are using is:
http://lsapi.seomoz.com/linkscape/url-metrics/And following bits are requested during the call:
- 68719476736
- 34359738368
- 32
- 2048
- 16384
The error is intermittent. It comes and goes. There were no issues with results 3 days ago. I suddenly started getting this error. Could you please investigate into it and let me know the cause of issues and its correctiveness.
It will great if you can provide us a support email Id for immediate response.
Thanks,
-
Hey There,
I am so sorry you ran into this issue with the API. Due to an incredibly heavy traffic volume on the Mozscape index, one of our servers crashed, causing an outage in the tools that pull data from the index. The issue has been fixed and you should be able to access the tool with no issues now.
Please give that a try and let us know if you need any other assistance.
Chiaryn
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved MOZ API for domain authority
I am using the MOZ API to check domain authority (DA). Recently, I noticed a discrepancy: the DA value retrieved via the API differs from the result on the MOZ homepage. Specifically, the API returns a DA of 10, while the homepage shows "NO DATA." Additionally, other services like Ahrefs report a DA of 0. I relied on the MOZ API's result when purchasing this domain and now feel misled. I would like to understand the exact reason for this inconsistency.
API | | Skys0 -
Unsolved Generate an Access ID and API key
Hello, I can't generate an Access ID and API key for my account.
API | | OlegShavilov
I need a Links API and I'm ready to buy a paid subscription, but I can't do it. Link https://moz.com/products/mozscape/access
Redirected to https://moz.com/api/dashboard And i dont see any options for create Access ID0 -
Unsolved "The account does not have access to that quota" - API v1 URL Metrics
Hi! On one of our servers we get the message "The account does not have access to that quota" when pulling data for v1 URL Metrics endpoint in the API.
API | | aheitzman
This only happens on one specific server, others have worked flawlessly. Any idea of what might be going on? Thanks0 -
How to remove bad or spammy links from Moz?
My website has gotten some bad and spammy links. I know how to disavow bad links from Google. But I reviewed Moz and haven't got any disavow option.
API | | juanitajb9
Have any disavow option on Moz? How can I remove the bad links from Moz? Thanks0 -
Frequency of Moz page authority updates?
I have some new pages on my site, and Moz gives them a very low PA ranking. I am wondering if these scores are updated monthly or quarterly? I'm not sure how frequently to check back for updated scoring.
API | | AndrewMicek0 -
Wrong answers for API request
Hi, I just recently started getting errors when using the API. The request back contains zeros for all the keys except PDA which is a new to me. Haven't changed anything in the code and the authorization seems to work fine. Is this something on my end? However, I don't get for all the requests, perhaps half of the time. Example of the return: {"fmrp":0,"fmrr":0,"pda":27.7812456171725224,"ueid":0,"uid":0,"uipl":0,"umrp":0,"umrr":0,"upa":1} Thanks in advance! /Mathias
API | | Lobtec0 -
Extracting MOZ Domain Authority
Hi
API | | SteveWarren
I have looked but cannot find any reference to this, so I hope someone can help me.
Is it possible to upload a list of domain URLs and retrieve their MOZ Domain Authority?
Many thanks
Steve0 -
Using excel to pull MOZ data about links
I have a list of links 500 in excel that I would like to get the number of backlinks, PA and DA for the relevant link, is there a pre-built excel sheet that utilises the Moz Api that can pull this data easily? Thanks!
API | | ChrisClayts0