Why can't anyone check in on my Facebook Page?
-
Once upon a time, we were able to check in at our office on Facebook. Then, one day, we just...couldn't.
I didn't (at least intentionally) change any settings on the page. I can't seem to even find a setting for this. What happened, and how do I fix it?
Thank you so much in advance.
(Edited to include the Facebook URL) https://www.facebook.com/LegacyTravel
-
Yay!!!
-
Guess what!!?? I can check in at my business now!
THANK YOU TIMES ONE MILLION.
-
Well phooey phooey phooey.
I mean, we pay so much for Facebook...oh..wait...
Well, thank you so much for your help.
-
Hrm. That's very odd since you changed your business stuff, it's not showing on your page as changed. Unfortunately, I'm not sure what exactly is going on. It looks like to me -- from reading Facebook's dev forums -- that you're not the only one with this problem and that Facebook itself hasn't come out with a solution or answered anyone's questions. I'll poke around some more and keep my eye out, but unfortunately, I'm not really sure how to fix this.
-
Did you see the image I posted yesterday?
-
I did too! Attached please find the image where I do have us as a local business.
-
So I'm still seeing your category as "Travel & Transportation" not "Local Business." I've attached a screenshot of where you need to make it a "Local Business" in the categories in settings in order to enable check-in functionality.
-
So far I still can't check in. Do you think I did it correctly?
-
You're welcome. Let me know how it goes!
-
Ooh, thank you so much! I changed it. I'm going to leave this question open until I get the ability to check in again.
THANK YOU THANK YOU THANK YOU
-
In order to have check-ins on Facebook, you must have the category of your page listed as a "local business." Currently, it's set at "Travel & Transportation." I'm not sure how long it takes once you switch it over to get back the check-in ability.
-
Does anyone have any ideas on this?
-
Hmmmm, I'm not aware of an update that we haven't done. We did change our address, but this problem started MONTHS before we moved.
I edited the original question to include the url. It is https://www.facebook.com/LegacyTravel
Sorry, I should have included it to start with!
-
Did you upgrade or not upgrade your page, i believe Facebook went through an update a while back, maybe you missed it? Did you change your address? can you leave the url in here so we can look?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Hi! The same function you have on twitter ( how you can see their flooewrs) do you have it for blogs?
Hi! The same function you have on twitter ( how you can see their flooewrs) do you have it for blogs?Describe your question in detail. The more information you give, the better! It helps give context for a great answer.
Social Media | | JohannaPihl0 -
Tool for checking open graph
Does anyone know of a tool to check open graph data, especially og:url and og:image? I use the og object debugger in FB, but wanted to know if there is a tool to load all URLs or crawl the site in one go?
Social Media | | MickEdwards0 -
Google Plus Co Page Verification Process page saying no longer accepting request
Hi Does anyone know why Google is no longer accepting verification request fro G+ co pages ? cheers dan
Social Media | | Dan-Lawrence0 -
Same posts on facebook and google+. Is this a problem?
I plan to publish same posts on facebook and google+. As they are in 10 different languages, I would rather not make modifications for facebook and google+ respectively. Do you see any problems with this? Do you think it matters whether I first publish on google+ or first on facebook? Any problem if I publish posts on one social media account which I already published in another social media account for another company of mine some months ago? thanks
Social Media | | lcourse0 -
What is the value of getting a Facebook like?
Is requesting people to like your facebook page of any real value for a small business? Is it better to encourage people to write a comment/testimonial about your product or service on their own status with a link to your website and/or Facebook page? I have a lot of clients getting more and more into the concept of social marketing so I am now wondering how best to guide them in the right direction with regards to Facebook specifically
Social Media | | NeilD0 -
Facebook: How do you post to a brand's page, as your own brand page?
Eg, if you are an administrator of "Funco" which has a FB page, how do you post on the wall of "Followerwonk" as "Funco", not your personal FB account?
Social Media | | sftravel0 -
Using LinkedIn for Facebook likes?
Now I know that shortcuts are usually not a good sign for SEO. However if I am on a group on linked and there are Facebook like exchanges going on I am getting real people in the right market, right? See picture for more details. Is this valuable? NGpT0.png
Social Media | | SEODinosaur0 -
How does Google 'see' Facebook shares?
With Rand's new post about the correlation between FB Shares and rankings, I wanted to ask... How is Google able to see what links are being shared? Does the profile have to be public? Or do they get anonymous info direct from FB as part of some deal?
Social Media | | brianspatterson0