Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How To Change Image Used In Business Knowledge Graph...
-
How can one change the image that Google shows in a business' knowledge graph in the SERPs?
And the image I am referring to is the one that typically appears to the left of the map within the knowledge graph box, above the business' name.
The current image that is being used in my client's case is an image that was uploaded in their Google+ My Business profile, but there doesn't appear to be any particular reason why that one was chosen (it wasn't the first or last image uploaded, nor is it selected as the profile picture).
As user-interaction increasingly becomes important in rankings, I would like to change this to something more attractive.
Thank you for any help and guidance!
-
Hey There!
This post from Local U might help:
http://localu.org/blog/8-tips-optimize-local-knowledge-panel-google-search/
-
Hmm…
I would just remove the one photo that you don't want to see there and leave a bunch in that you would be ok with. That's what I'm doing. I've been scouring the internet to see what would make Google choose one over another but I can't seem to find anything. Weird…
The only other idea I had was maybe it is dependent upon what the image file is named?? Like if the image name is more relevant to the brand and search it would be chosen before something that was named something arbitrary, such as "logo-1.jpg"
-
Hi adamxj2, thanks for trying to help me out!
So I too am aware of the "Map & Search Photos" section of GMB. In our case, one of the photos that was uploaded in this section is being used currently. However, there is no way of designating which one should be used as the main Knowledge Graph image on searches.
A lot of platforms use either the first or last image uploaded as the default image, but it appears the one that Google chose to use in our selection of photos we uploaded is one that was uploaded in the middle of all the others... in other words, it wasn't the first or last photo uploaded.
So in lieu of deleting everything and ONLY uploading the 1 photo you wish the knowledge graph to show (which isn't ideal), we are still left trying to figure out how to tell Google which image to use.
If you find out anything more or know anything more about this, would love to hear! Thanks again.
-
This is an interesting question… I did some exploring on my Google business page and researched what was showing up in the SERPs…turns out what's there isn't what I want either! So this is how I'm trying to fix it but I think it will take time to register changes…
On the left side drop down of my page I selected "My Business." On the dashboard there's two photos and next to it is a "+5" box that I assumed would bring me to all my photos when I clicked it. It brought me to a page with a pop up that said "Map & Search Photos… When a user searches for your business on Google Maps or Google Search, these photos will appear alongside the rest of your business information." It's here that you can add, edit, and delete what shows up!
Thanks for asking the question…never would have learned this without it!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google My Business -Choosing Multiple Categories
Hi friends, I'm trying to work out what would the practice be for a business who is operating in different categories in terms of displaying those categories in Google My Business account. We have a client who is supplying both catering and cleaning products (both categories are core). In this case, listing those two categories in GMB would be alright or should I expect a negative impact on results related to both categories as we have chosen multiple categories? Any advice would be appreciated greatly!
Local Listings | | bbop331 -
How Do I Remove Address from Google Business Page?
Not very up to date in handling local listings, so here's my situation. I have an office that is not going out of business, but instead going virtual. So that physical address will no longer exist but the team is intact. So I am dealing with the Google Business Listing page for this office at https://business.google.com/ In the "Published on" section, it has Google Search, Google Maps, and Google+. I want to remove it from Maps and the address from this account. There's an address for this store, but editing it only seems to allow changing, but not removal. There is also the option of "Mark as Permanently Closed", but surely that isn't the best option since that will leave a nasty red "PERMANENTLY CLOSED" in the results when searching. What's the best course of action here?
Local Listings | | nbyloff0 -
Is there a purpose to the "google my business" description?
Hi there Can someone tell me if the description serves a purpose in the google my business profile since:
Local Listings | | coolhandluc
a) It is not displayed anywhere as far as i have seen (maps, 3 pack local results, knowledge graph, organic results)
b) It is no longer considered as a ranking factor since it was abused so much Thanks0 -
Local citations from business directories in other countries
Hi all, I normally work for clients in my home county (The Netherlands) and with local citation building I focus on Dutch websites or well know .com websites in the Netherlands. My rule of thumb kinda was, if it’s not known in the Netherlands it isn’t worth getting mentioned there. Since The Netherlands are pretty small and I think Google ain’t perfect I was wondering if it makes sense to list a Dutch business on any .com business listings that are internationally big, but aren’t well known in the Netherlands. Two reasons that got me thinking this direction: A big well known Dutch company offers a service such as Moz local and did integrate their service with several international business listing websites that I never heard off, since these business directories focus themselves on other parts of the world. Google ain’t perfect and I think they got more budget to identify trustworthy business directories with an international focus or a focus on America then with a focus on The Netherlands. So I’m wondering if it makes any sense to list a Dutch business on let’s say the top 20 international business directories (although these directories don’t have any brand recognition in The Netherlands).
Local Listings | | Bob_van_Biezen0 -
2 Businesses + Same Address = Not a Problem?
Imagine someone who has 2 separate businesses with the same (home) address. Both are verified Google My Business G+ pages, each with its own separate website. Essentially the old business that is being de-emphasized is a guitar lesson teacher's studio. This G+ page is set as a storefront where people come to. The new business is similar, it is music lessons (private in-home instruction). This G+ page is set to have a service area - this goes along with their new business model. We all know that consistent NAP is essential BUT do you think these are competing against each other because they share an address even though the businesses are separate?
Local Listings | | Rich_Coffman0 -
Two businesses - using separate suite numbers
I have a client that has an office in a particular suite (Suite 101) at a local address. They rent the space so they cannot just add another suite number. They are going to have two websites for two different businesses run from the same location. They will have separate local phone numbers for each business. Is it too much of a stretch for them to show one as "Suite 101-A" and the other as "Suite 101-B" for their local pages? One of the businesses is very new with few citations at this point. The other has not started up yet, so we have better control of the citations that will be created. I've seen similar questions posted, but not one that addresses this specific issue. Thanks for any advice!
Local Listings | | wcksmith10 -
Targeting both Dutch countries .NL & .BE --> 2 ccTLD's using rel-alternate or just one TLD?
We want to target both Dutch countries .NL & .BE (Belgium & Netherlands).
Local Listings | | Brainlane
Should we go for the 2 ccTLD's using rel-alternate, or go for one TLD, .EU or similar? We currently have an SEO project going on where DNS.be & DNS.nl are equally important. Currently we are using the rel-alternate meta data. The .be website is doing fantastic, the .nl one seems stagnant and not really getting to target. For a similar project, we are now wondering whether we should go for the same approach, or just pick one TLD (.EU or similar). Note: we cannot create content that is regionally specific, since the content is just what it is and cannot be altered.0 -
How to remove a former business location from Google Places?
I've received a strange response from Google Places on local listings for a home builder. Google's rep suggested that we not list the new home sales center (a model home) since at some point it will change from being a business listing to a residential listing. That is just wrong. It will be a place of business for the next 3 years and then will flip to being a private residence. These days it is uncommon, but not that rare to turn over ownership from public to private or vice versa (A residence becoming a law or other commercial establishment. Or a whole office building becoming condos.) The issue is, when it does happen, how do we get Google and others to recognize that a business is no longer a business location? I've had trouble bringing down the address of former former model home sales centers on Google Places much to the chagrin of the residents.
Local Listings | | BlairKuhnen0
