Spike then Drop in Direct Traffic?
-
We've been doing some SEO work over the last few weeks and earlier this week we saw a large spike in traffic. Yay we all thought, but then yesterday the traffic levels returned to pre-celebratory levels.
I've been doing some digging to try and find out what was different Monday and Tuesday this week. Mondays are usually big traffic days for us anyway, but this week was by far the biggest, and Tuesday was even higher still, our best day ever.
After some poking, I found that the direct traffic followed the same pattern as our overall traffic levels (image attached). The first spike coincides with an email we sent out that day, but the later spike we just don't know where it came from?
I understand loosely that direct isn't easily traceable, but can anyone help us understand more about this second spike?
Thanks!
-
You might want to check if you have spam in your reports, especially this referral free-social-buttons. This referral spam hits with direct visit along with the referral part.
The problem of this spam over others is that even if you filter the referral you will keep getting the fake direct visits, but luckily there is a solution, if you check the hostname that these direct visits use you will see that is not set or it's fake as any Ghost Spam in Google Analytic, so they way to stop this type of spam in any form(referral, keyword or direct) is to create a valid hostname filter that will only allow valid traffic. You can check full details of this issue in this article:
http://www.ohow.co/unusual-increase-in-direct-traffic-on-ga-spam/
-
Hi Kyle,
Thanks for responding.
We found it was from Miami after some digging around in Analytics and sorting by location.
No drop in traffic organically, just our usual organic combined with direct gives us a huge spike, but direct from Miami isn't much use for us!
-
I seem to have the same issue on my site. I get a sudden influx of visitors within minutes all coming from direct traffic. How did you discover the traffic was from Miami? The only identifying factor I could find in GA was that the Network Domain for the traffic was 1e100.net. Not sure how sending direct traffic would benefit a spammer.
Have you experienced an overall drop in traffic on days you get the huge spike in direct traffic? I feel like I do, maybe the high bounce rate is a problem and signal to Google?
Would be nice to block the traffic but possibly just filter it from GA to avoid skewed data if it is not affecting your site.
-
Ok, so I've been doing some digging and I've found the cause, just not the answer.
The additional traffic came in at 9am from Miami... Our website has nothing to do with Miami and 9am would be 3am local time.
It still doesn't look like anything spammy but still, where can I go from here to find the cause of Miami traffic coming to our site?
Thanks!
-
With it being over a week since your email was sent I don't think the two events are related, the pattern we see from our emails see an initial spike and a much smaller spike the Monday of the following week due to out of offices etc.
If your certain its direct traffic then I would be investigating further with analytics. The spike is at a time you normally experience spikes, is this coincidence or a pattern?
In our marketing department we try to paint a picture of our direct traffic users.
Which page are they landing on, what are they doing, where is the user located, are the visits resulting in more bookings/services being orders. Then consider external factors which may cause people to go looking more.
For example, one company I work with here in the UK see a jump in direct traffic correlating with the end of the financial year and tax refunds.
As SMG said, Behaviour and Acquisition tabs are your friend. Sorry its not more of an "answer" but direct traffic can be vague.
-
Thank you for your reply.
Apologies, here's some more info:
Our increase in traffic overall was much higher than normal, but in Analytics when we view just direct, this seems to be the cause of the additional traffic. Organic did not spike.
It is a website for a car dealership containing many brands. The website is fairly large, around 1,000 pages with another 1,000 used cars which are fed in every morning with updates (cars sold, new cars added etc).
Mondays are normally busy days as customers like to book test drives/services etc ready for the following weekend.
Thank you.
-
Harry, Could you provide a little more info/clarify a few things?
You stated that your direct traffic on the spike day followed the same overall pattern as a normal day etc... but you haven't clarified if the spike was all direct traffic.
Was this spike definitely direct traffic?
Also I think its beneficial for us to know (so we can look at factors that might influence direct traffic)
What Industry / Type of website is it?
Why are Mondays normally big traffic days? -
Thanks for your reply Jimmy.
We didn't send any emails out on our second spike, which is why we're confused.
The landing pages don't look any different from what we'd expect day-to-day - Nothing that really stands out.
Thanks
-
Hi there,
To get a better idea of your traffic you really need to dig into the Acquisition and Behaviour tabs in Google Analytics.
If you are saying it was a mystery spike in direct traffic, have you checked what the landing pages are? Google translates and the web archive can appear in direct traffic, but are distinguishable from their landing pages.Did you check that traffic from your email was being reported correctly? Sometimes email can be seen as direct traffic if the email doesn't report the referral, so it is worth checking.
Hopefully this gives you a starting point for further investigation!
King Regards
Jimmy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Home page suddenly dropped from index!!
A client's home page, which has always done very well, has just dropped out of Google's index overnight!
Intermediate & Advanced SEO | | Caro-O
Webmaster tools does not show any problem. The page doesn't even show up if we Google the company name. The Robot.txt contains: Default Flywheel robots file User-agent: * Disallow: /calendar/action:posterboard/
Disallow: /events/action~posterboard/ The only unusual thing I'm aware of is some A/B testing of the page done with 'Optimizely' - it redirects visitors to a test page, but it's not a 'real' redirect in that redirect checker tools still see the page as a 200. Also, other pages that are being tested this way are not having the same problem. Other recent activity over the last few weeks/months includes linking to the page from some of our blog posts using the page topic as anchor text. Any thoughts would be appreciated.
Caro0 -
Researching search volume drop
I am seeing a pretty precipitous drop in search volume traffic (see link). My keyword rankings don't seem to have suffered too much over this period. In fact, my #1 keyword have actually increased slightly in this timeframe. Two questions... Is there some way to assess overall search volume across my tracked keywords (to see if this is just a case of overall searches dropping)? Is there a recommended plan of attack for investigating drops like this - beyond overall search volume, what other data might be important in identifying the cause of this. In short, I'm looking for some logic/structure for how I investigate this, using Moz tools and reports. Thanks. Mark omE1VPc
Intermediate & Advanced SEO | | MarkWill0 -
Checking Rankings Again & Again Can Drop Rankings
Is it possible that if i check my google rankings again & again it can drop ranking?Like checking where do my keywords rank every hours rank drop the rankings? Because this indirectly affects the CTR. Might be because of it? No one has faced such an weird thing before.
Intermediate & Advanced SEO | | welcomecure0 -
Sudden Drop in rank of Keyword "Sobha Aspirational Homes"
Hi, For domain http://www.homeadda-sobhaaspirationalhomes.in/ keyword Sobha Aspirational Homes, We had google india ranking 5 continuously for past 2 months. There is sudden drop in rank and we have been pushed to rank 114. I do not understand why this happened. Regards, Mithun
Intermediate & Advanced SEO | | mithungowda0 -
Across the board drops in DA
Hi, has anyone noticed across the board drops in DA in specific industries lately? If you're tracking 5 companies in one industry it seems odd that all five would drop 2-3 DA points all at once don't you think? Just peculiar I think and would love some insight if there is some to be had / shared.
Intermediate & Advanced SEO | | wearehappymedia0 -
90% Traffic Drop...
Hey Moz Community Our team has been racking our collective brains about a 90% drop in traffic a niche client of ours has seen. The traffic drop occurred September 20th. The site averages 300-400 unique visits a month (very targeted & niche) & dropped to 30-40 uvm. The domain is on an exact match but other then that I can't see anything that would be deserving of such a significant drop in traffic. Our campaign had been performing very well & we were seeing steady gains in traffic & ranking over the long term until September 20th. I'm curious if the exact match update would have such a big impact months after it was released (July/July if I remember correctly). I also didn't think it could be such a big issue because that domain has been used by us for a couple years. Is the Exact Domain Match such a big deal? eJGe3Vw
Intermediate & Advanced SEO | | hendersondavidp0 -
Dramatic decline in traffic with same unchanged rankings
Hello I would be grateful for any input on this. I'm the webmaster of the site.. -> www.worktopfactory.co.uk Before May 22, 2013, penguin 2 updates, i was getting around 700 - 800 Unique hits per day After pengin 2 Updates, There is no difference In ranking... But my traffic has halved Saturday for example the only received 66 hits. Please check my ranking stats Total Keywords 300 Rankings 220 In Top 3 288 On First Page 6. But traffic stats is Week ending: 6/16 Change 6/23 6/16 Change 6/23 6/16 Change 6/23
Intermediate & Advanced SEO | | JaffeyApple
Organic Search Visits
Total number of organic (unpaid) visits to your site from search engines.
1,782 -11% 1,589 37 -16% 31 1,745 -11% 1,558
URLs Receiving Entrances Via Search
The number of distinct URLs on your site that receive one or more organic (unpaid) visits from a search engine.
370 -4% 354 8 13% 9 362 -5% 345
Non-Paid Keywords Sending Search Visits
The number of distinct keywords that send one or more organic (unpaid) visits to your site.
886 -2% 865 8 0% 8 878 -2% 857 My questions are 1. Why is there a major decline in traffic when ranking is more orless same 2. What is the possible solution? 3. Am I targeting wrong keywords? If so, what would the alternatives be? Please note the 300 I have inserted were simply cut and pasted from a list of 1103 targeted kws. I would be grateful for any suggestions, so I may get traffic back to where it was before. Thanks0 -
I need help with a local tax lawyer website that just doesn't get traffic
We've been doing a little bit of linkbuilding and content development for this site on and off for the last year or so: http://www.olsonirstaxattorney.com/ We're trying to rank her for "Denver tax attorney," but in all honesty we just don't have the budget to hit the first page for that term, so it doesn't surprise me that we're invisible. However, my problem is that the site gets almost NO traffic. There are days when Google doesn't send more than 2-3 visitors (yikes). Every site in our portfolio gets at least a few hundred visits a month, so I'm thinking that I'm missing something really obvious on this site. I would expect that we'd get some type of traffic considering the amount of content the site has, (about 100 pages of unique content, give or take) and some of the basic linkbuilding work we've done (we just got an infographic published to a few decent quality sites, including a nice placement on the lawyer.com blog). However, we're still getting almost no organic traffic from Google or Bing. Any ideas as to why? GWMT doesn't show a penalty, doesn't identify any site health issues, etc. Other notes: Unbeknownst to me, the client had cut and pasted IRS newsletters as blog posts. I found out about all this duplicate content last November, and we added "noindex" tags to all of those duplicated pages. The site has never been carefully maintained by the client. She's very busy, so adding content has never been a priority, and we don't have a lot of budget to justify blogging on a regular basis AND doing some of the linkbuilding work we've done (guest posts and infographic).
Intermediate & Advanced SEO | | JasonLancaster0