Spike then Drop in Direct Traffic?
-
We've been doing some SEO work over the last few weeks and earlier this week we saw a large spike in traffic. Yay we all thought, but then yesterday the traffic levels returned to pre-celebratory levels.
I've been doing some digging to try and find out what was different Monday and Tuesday this week. Mondays are usually big traffic days for us anyway, but this week was by far the biggest, and Tuesday was even higher still, our best day ever.
After some poking, I found that the direct traffic followed the same pattern as our overall traffic levels (image attached). The first spike coincides with an email we sent out that day, but the later spike we just don't know where it came from?
I understand loosely that direct isn't easily traceable, but can anyone help us understand more about this second spike?
Thanks!
-
You might want to check if you have spam in your reports, especially this referral free-social-buttons. This referral spam hits with direct visit along with the referral part.
The problem of this spam over others is that even if you filter the referral you will keep getting the fake direct visits, but luckily there is a solution, if you check the hostname that these direct visits use you will see that is not set or it's fake as any Ghost Spam in Google Analytic, so they way to stop this type of spam in any form(referral, keyword or direct) is to create a valid hostname filter that will only allow valid traffic. You can check full details of this issue in this article:
http://www.ohow.co/unusual-increase-in-direct-traffic-on-ga-spam/
-
Hi Kyle,
Thanks for responding.
We found it was from Miami after some digging around in Analytics and sorting by location.
No drop in traffic organically, just our usual organic combined with direct gives us a huge spike, but direct from Miami isn't much use for us!
-
I seem to have the same issue on my site. I get a sudden influx of visitors within minutes all coming from direct traffic. How did you discover the traffic was from Miami? The only identifying factor I could find in GA was that the Network Domain for the traffic was 1e100.net. Not sure how sending direct traffic would benefit a spammer.
Have you experienced an overall drop in traffic on days you get the huge spike in direct traffic? I feel like I do, maybe the high bounce rate is a problem and signal to Google?
Would be nice to block the traffic but possibly just filter it from GA to avoid skewed data if it is not affecting your site.
-
Ok, so I've been doing some digging and I've found the cause, just not the answer.
The additional traffic came in at 9am from Miami... Our website has nothing to do with Miami and 9am would be 3am local time.
It still doesn't look like anything spammy but still, where can I go from here to find the cause of Miami traffic coming to our site?
Thanks!
-
With it being over a week since your email was sent I don't think the two events are related, the pattern we see from our emails see an initial spike and a much smaller spike the Monday of the following week due to out of offices etc.
If your certain its direct traffic then I would be investigating further with analytics. The spike is at a time you normally experience spikes, is this coincidence or a pattern?
In our marketing department we try to paint a picture of our direct traffic users.
Which page are they landing on, what are they doing, where is the user located, are the visits resulting in more bookings/services being orders. Then consider external factors which may cause people to go looking more.
For example, one company I work with here in the UK see a jump in direct traffic correlating with the end of the financial year and tax refunds.
As SMG said, Behaviour and Acquisition tabs are your friend. Sorry its not more of an "answer" but direct traffic can be vague.
-
Thank you for your reply.
Apologies, here's some more info:
Our increase in traffic overall was much higher than normal, but in Analytics when we view just direct, this seems to be the cause of the additional traffic. Organic did not spike.
It is a website for a car dealership containing many brands. The website is fairly large, around 1,000 pages with another 1,000 used cars which are fed in every morning with updates (cars sold, new cars added etc).
Mondays are normally busy days as customers like to book test drives/services etc ready for the following weekend.
Thank you.
-
Harry, Could you provide a little more info/clarify a few things?
You stated that your direct traffic on the spike day followed the same overall pattern as a normal day etc... but you haven't clarified if the spike was all direct traffic.
Was this spike definitely direct traffic?
Also I think its beneficial for us to know (so we can look at factors that might influence direct traffic)
What Industry / Type of website is it?
Why are Mondays normally big traffic days? -
Thanks for your reply Jimmy.
We didn't send any emails out on our second spike, which is why we're confused.
The landing pages don't look any different from what we'd expect day-to-day - Nothing that really stands out.
Thanks
-
Hi there,
To get a better idea of your traffic you really need to dig into the Acquisition and Behaviour tabs in Google Analytics.
If you are saying it was a mystery spike in direct traffic, have you checked what the landing pages are? Google translates and the web archive can appear in direct traffic, but are distinguishable from their landing pages.Did you check that traffic from your email was being reported correctly? Sometimes email can be seen as direct traffic if the email doesn't report the referral, so it is worth checking.
Hopefully this gives you a starting point for further investigation!
King Regards
Jimmy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
HELP!!! Steep Drop in Organic Traffic Starting 11/1/16
Starting November 1st, organic web traffic from Google dropped from an average of about 60 visits a day to about 5 per day. So we are more than 90% off!!!! At the end of September, we modified the header of the site to simplify it. We also added a snippet of code to each page to enable Zoho "Sales IQ" to work. Sales IQ enables us to track visitors and engage in chat sessions with them. Apart from that no changes have been made from the site. Any ideas as to what could have caused this drop in traffic? Was there a Google update at that time that could have caused the drop? Or could the recent site changes have caused this? I have attached a Google Webmasters Tool report showing the drop in traffic. I would very much appreciate some insight into this, as all organic traffic to our site has ceased. Thanks,
Intermediate & Advanced SEO | | Kingalan1
Alan 9VNB1O50 -
How to increase traffic?
This may seem a bit of a broad question but grateful for all knowledgeable input! There are many things to focus on when looking at organic SEO, but where should I be spending the most time/effort in order to increase traffic.
Intermediate & Advanced SEO | | seoman100 -
Checking Rankings Again & Again Can Drop Rankings
Is it possible that if i check my google rankings again & again it can drop ranking?Like checking where do my keywords rank every hours rank drop the rankings? Because this indirectly affects the CTR. Might be because of it? No one has faced such an weird thing before.
Intermediate & Advanced SEO | | welcomecure0 -
Traffic from organic grew significantly. But why?
Hello, In our e-commerce business we saw significant growth in organic traffic during the summer months.
Intermediate & Advanced SEO | | ETonnard
This is a period we sell a lot of custom made photobooks. The weird thing is that we didn't do any changes to our photobook pages since 2013, where we didn't have these peaks.
So this is good news, but... What would be a good way to start investigating the reason of this increase?
I have a hard time answering the 'why' question. Thank you very much for your help! With kind regards, Yannick TiWWKX9.png0 -
Organic Brand Traffic Tanking
Hey Guys, We recently launched a new website in late February. Since then, we have seen a drop in organic traffic from most of our top organic keywords. My major concern is the drop that we've seen from our branded keywords. Since the new site launch, our #1 organic traffic and revenue-driving keyword (brand name) dropped over 31%! It should be noted that all of our URLs changed, however, I've updated the sitemap in GWT and we have utilized 301 redirects on all old URLs. Any insights or recommendations on where I should be looking or what I should be doing? Thanks!
Intermediate & Advanced SEO | | Shorething0 -
Should I nofollow the links in the drop-down nav menu?
Currently we have a big drop down navigation menu with a hell of a lot of links for this site: shoesinternational.co.uk SEOmoz is complaining that pretty much all pages have too many links, around the 160 link mark. Should I think about nofollowing all or certain links on the navigation
Intermediate & Advanced SEO | | Creode0 -
New Website Launch - Traffic Way Down
We launched a new website in June. Traffic plummeted after the launch, we crept back up for a couple of months, but now we are flat, nowhere near our pre-launch traffic or previous year's traffic. For the past 6 months our analytics have been worrying us - Overall traffic and new visitor traffic is down over 10%, bounce rate is up almost 35% since site launched, keywords aren't ranking where they used to, and of course, web sales are down. Is this supposed to happen when a new site is launched, and how long does a new this transition last? We have done all the technical audits, adding relevant content, we're at a loss. Any suggestions where to look next to improve traffic to pre-launch numbers?
Intermediate & Advanced SEO | | WaySEO0 -
PR dropped from 3 to 0\. Why?
Hi, I have an important question and I hope you'll be able to help me find the answer. My site http://www.pokeronlineitalia.com had a PR of 3 (three). Then, I had it restructured to make it look more appealing in order to increase the conversion rate. The problem is that after it was redesigned, the PR dropped all of a sudden from 3 to 0. This is really bad, as it took me over three years to reach that point. Could you please analyze the site and find out what happened? I used SEOMOZ's research tools to try to understand and noticed the following message" "Accessible to Engines Easy fix Crawl status Status Code: 200 meta-robots: noindex, follow meta-refresh: None X-Robots: None Explanation Pages that can't be crawled or indexed have no opportunity to rank in the results. Before tweaking keyword targeting or leveraging other optimization techniques, it's essential to make sure this page is accessible. Recommendation Ensure the URL returns the HTTP code 200 and is not blocked with robots.txt, meta robots or x-robots protocol (and does not meta refresh to another URL)". Basically, the message said that the search engines cannot access the homepage (http://www.pokeronlineitalia.com). May this be the reason why the PR dropped? What do I have to do to solve this problem? Is there a chance I can reach a PR of 3 again? Thank you very much for your help. It'd be great if you could help my site regain its SEO strength.
Intermediate & Advanced SEO | | salvyy0