Seeing massive spikes in direct traffic with 100% bounce rates
-
Hi all,
Looking through Analytics yesterday, I saw that my website had a huge increase in direct traffic in sessions. However, they apparently spent 0 seconds on the website in total so that raised plenty of red flags.
Does anyone have reasons why this might be? Spam or bug?
Thanks in advance!
-
Hey
Could be web crawlers and othet bots. You can jump in and take a look for yourself:
In GA, click on the Audience Tab, then Technology, then Network.
This will then list all of the ISPs that have visited your site. I'm pretty confident that you will find the culprit in there.
Now, if you're thinking - this is skewing my reporting, I don't want it in there - you can block that referrer in your GA report. Here's how you do it:
First - always make sure you keep an unfiltered version, just in case something goes wrong.
In your filtered view, go to the Admin Tab, select the view you want to edit, and then click on filters.
Click "add a new filter", then add a new filter like this:
http://i.imgur.com/6WBhyJA.jpg
Here, I am blocking Google's crawler. To block any other, all you'd need to do is to take the service provider name that you find in the technology -> network report and add it into that filter field (the brackets and ^ icon make it an exact match filter). You can verify the filter before you apply it, and from therein that ISP will be removed from your report. It won't retrospectively apply the filter, however.
Hope this helps.
Tom
-
You can go to
Acquisition>referralsto find out where they might be coming from.I can imagine a lot of the visits are from GA code ghosting which is from sites like free-share-buttons.com etc. these can be filtered out of your reports etc. if it bugs you. Its a bit of a problem of late and bugs the heck out of me. Let me know if it is a lot of spammy looking referrals
-
Hi Whittie,
The unusual spike on direct visits is most likely because of ghost spam, check your referrals and see if you see free-social-buttons or something similar (there might be others), this spammer has been hitting with fake direct visits along with the referral. To be sure this is spam go to:
Acquisition > Channels > All traffic > Select Hostname as a second dimension
You will probably see a fake hostname or not set. Also, if you check the landing page they will be "/" and the page title "Home Page" instead of the title of your real home page.
The problem with conventional methods of stopping spam is that they will just take care of the referral part. The best solution for ghost spam is to use a filter that includes only your hostnames. This will stop ghost spam in any form referral, organic, page and even the fake direct visits.
You can read this article for details about this specific issue and the valid hostname filter.
http://www.ohow.co/unusual-increase-in-direct-traffic-on-ga-spam/
Hope it helps,
Whittie
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Whats the best way to move 30% of our content behind a paywall and still get indexed without penalties and without letting people see our content before they subscribe.
Hi all - We want to create a membership program so that they can get more great stuff from us and offers, deals, etc. but only if they qualify to be a member via a purchase for example. The question is we want to move only some of our content (c.30%) behind the membership curtain - will be a mix of SEO value content. There are few questions/ concerns I am hoping you the SEO community can help me with: How can i ensure Google continues to index it without getting penalized. If i tell google bot to index but not allow Google and other sites to see the membership content will that create a penalty? Is that considered a form of cloaking? How can i prevent having to reveal 3 pages a day under Google's First Click Free set-up. I suppose i want my cake and eat it and i suspect the answer is well i cant. Any help or insights that can help me make this decision better is gratefully accepted.
Reporting & Analytics | | Adrian-phipps0 -
Direct traffic spam on Google Analytics: how can you identify and filter it?
One of my smaller clients noticed a huge jump in direct traffic visits last month. The bounce rate was around 97% so I'm pretty certain that most of the traffic was illegitimate. I know how to filter out spam referrals and organic keywords in Google Analytics. However I'm not sure what to do about direct traffic spam. Are there recommendations for filtering this out? Can I identify spam IP addresses?
Reporting & Analytics | | RosemaryB0 -
Linked my adwords account to GA and vice versa and still paid search is getting recorded into organic traffic??
Hi Mozzers, I have linked properly my adwords account to GA and vice versa and somehow I can see 3/4 of this paid traffic recorded to organic search. The most confusing part is that I can see 1/4 of the paid traffic under the "paid" metric. At this point I don't know really what should I do? Thank you guys in advance!
Reporting & Analytics | | Ideas-Money-Art0 -
Are Click-Through rates & Bounce Rates as Ranking Metrics ?
There are lots of articles around but I would prefer to see what everyone here has to say about it. Are they ranking metrics ( directly or In-directly )? If they are then how to get it right? Can i depend on Google In-page analytic? What is an acceptable Bounce rate for a home page ? What is an average click through rate for your landing page ? thanks
Reporting & Analytics | | conversiontactics0 -
Embed elements on my page help decrease my bounce rate?
I've embed elements on my page (vídeos, presentations) and i was wondering if when someone uses them it counts for the bounce rate. Thanks!
Reporting & Analytics | | lnjaine0 -
Has Google changed its algorithm? My traffic has almost doubled and I don't know why.
My traffic has nearly doubled over the past few days, and my conversion rate has doubled as well. It looks like our rankings haven't changed... We haven't done anything to the site recently, although we did submit a couple of press releases through the wire not too long ago (within the last few weeks). I do not think that this is a cyclical/seasonal jump in traffic because last year this did not occur. Any ideas?
Reporting & Analytics | | deuce1s0 -
Bounce rates plummeted
In Google Analytics, my average bounce rates plummeted basically overnight. I went from a consistent average daily bounce rate of about 65% to an average daily bounce rate near 5%. My average number of visitors has stayed the same. I don't think there is any significant change I made to my site that may have caused this. Has anyone else had the same problem and know why it happened and how to fix it? Thanks in advance!
Reporting & Analytics | | Ericc220 -
Bounce Rates - How would you deal with this scenario?
Greetings! I actually don't have a definitive answer to this so wish to throw it out to the community for thoughts and feedback. I have a client who we shall call "Site 1", but they also have a job board, we shall call "Site 2". A product of their own success, they have a high bounce rate with visitors landing on Site 1, seeing a job they want to apply for and bouncing straight off to Site 2. The problem is that this is resulting in Google seeing some of these pages as having bounce rates of 80% to 100%, based on this formula: Bounce rate = total number of visits viewing only one page / total number of visits Now, I hate anything black hat or grey hat so wish to know how you would deal with this... If the results from Site 2 were displayed in a new framed page on Site 1, would this still be classed as a bounce? If when they click on a job on Site 1, they were taken to an intermediate page on Site 1 saying "Thank you, you are being redirected to your chosen job" for 5 seconds before being taken to Site 2, would this be classed as a bounce? Perhaps the job they wish to apply for 'pulled' from Site 2 and actually displayed in a new page on Site 1 would be a better way to go? I think that option 1 might work, sure that number 3 would but not so sure about number 2, but look forward to your comments and thoughts. Regards, Andy
Reporting & Analytics | | Andy.Drinkwater0