Google cache is showing my UK homepage site instead of the US homepage and ranking the UK site in US
-
Hi There,
When I check the cache of the US website (www.us.allsaints.com) Google returns the UK website. This is also reflected in the US Google Search Results when the UK site ranks for our brand name instead of the US site. The homepage has hreflang tags only on the homepage and the domains have been pointed correctly to the right territories via Google Webmaster Console.This has happened before in 26th July 2015 and was wondering if any had any idea why this is happening or if any one has experienced the same issueFDGjldR
-
Hi,
I thought I would let people know that since we updated the href langs to the below format we are still yet to see the US homepage become visible in Google US and the UK homepage is still ranking
-
Hi Kate,
Thanks for your response I will amend the href lang area as follows:
Just for some background information we originally only had:
Having the above format we still occurred the homepage issue however maybe the removal of will help clear the issue.
Thanks for the feedback, we'll get this live asap and I'll resubmit the the homepages. Another contributing factor is that we do not have href lang site wide.
-
Alright, so this is going to be a long and involved answer.
You are geo-targeting the root domain to the UK, but you also have it double tagged in HREFLANG. One is general English (root domain) and other GB English to the same place. Then you have an x-default pointing to the same place.
Google officially thinks that www.allsaints.com is a general English landing page and are probably ignoring the UK geo-targeting. Due to that, the fact that your root domain homepage is stronger than any other version, and because the content is basically the same, it's seeing what you see as your UK homepage as the root domain homepage without any targeting.
In short, you are sending mixed signals and need to sort that out. This might not all make sense but right now you need to:
- Remove the "en" hreflang tag since you have english variations.
- Remove the x-default hreflang tag since that page is not a place for anyone to land and choose a location/language. (ex. fedex.com)
Doing those two things might help clear up some of the confusion, but I also think you have the wrong international technical strategy. That's a whole other thing. Please DM me if you would like to talk about that, but the above should solve your posted problem.
-
I would attempt to get the US site reindexed by whatever means necessary and then check it.
First, I would add unique content to the US page and fetch again. Also make sure the homepage is in the sitemap - I'm not sure it is.
If you can get the US homepage reindexed, cache should work but I think in this case the cache issue is much smaller. The main issue is that your US homepage has been completely deindexed.
-
Matt,
Thank you for taking the time out to look at this, I very much appreciate that. We have not requested any URL removals for the last six months looking within Google Webmaster Console.
There are no manual spam actions for the site and we checked the https://www.google.com/webmasters/tools/change-address?hl=en&siteUrl=www.us.allsaints.com and that hasn't been touched either.
In terms of actions last Friday we changed the meta data for the US, UK, CA, IE domains so they are unique. We also changed the image filenames and alt text as well as some of the copy on the page. After that was done the homepages were submitted to Google index using fetch. I was hoping that those changes would have helped the US appear to be different.
Our other international domain FR, DE, ES, IT are not suffering which lead me to thinking this is a duplicate issue or some how Google is getting confused.
-
Well ... I gave this as thorough a check as I possibly can. Guess what?
It's happening because your www.us.allsaints.com homepage is NOT INDEXED.
- site:fr.allsaints.com (1st result)
- site:es.allsaints.com (1st result)
- site:www.allsaints.com (1st result)
site:www.us.allsaints.com - Nope. You have subpages indexed but not the homepage.
Now, whether that's duplicate content or the massive amount of IP-related spam links to the site is hard to say. But your homepage has been deindexed and because it's not indexed, doesn't show up in the cache.
If you have the site claimed in Search Console, check for penalties. Check that you haven't removed the URL through Google Index > Remove URLs. Check that you haven't done a site move on https://www.google.com/webmasters/tools/change-address?hl=en&siteUrl=www.us.allsaints.com
Once the homepage gets indexed, you should be good to go.
-
Hi Matt,
The first red box highlights I am trying to find the cache from www.us.allsaints.com. The second box shows that Google is returning the UK site which is www.allsaints.com and the third box shows our pop up. The pop up is executed when a customer comes online to a one of our sites and we suggest there is a local version which is better for them e.g. If you are from Germany and come to the UK site the pop will come up suggesting going to the Germany site.
In terms of the x-default page would the override the EN-US hreg lang?
-
Hi Kate,
Yes we are geo targeting www.allsaints.com to the UK
I am based in the UK
I used a US proxy using Incognito
Thank you for getting in touch any help would be appreciated
-
The image you posted a link to doesn't say UK anywhere I can see? Google is returning the x-default from your hreflang tags.
Also, from here I see your .com in both the cache and the SERPs. You don't have an Australia language setting so it seems to be working right.
I'm not sure where you're seeing the issue, though. You have three things highlighted in that pic and they are right, right?
-
You're sending a few mixed signals via hreflang. I need to ask a few questions.
- Are you geotargeting www.allsaints.com to the UK?
- Where are you located?
- How did you do the search attached? From what country? Incognito?
-
Moz had a similar caching issue one week ago (/ugc/ content cached instead of /blog/ pages). They posted this question on Webmaster forum - may be the answers can help you find a solution (there was an answer from John Mu as well).
Dirk
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Homepage is deindexed in Google
Please help for some reason my website home page has disappeared, we have been working on the site but nothing that I can think of which would block it. There are no warnings in google console? Can anyone lend a hand in understanding what has gone wrong, I would really appreciate it. The site is: http://www.discountstickerprinting.co.uk/ Seems to be working again but I had to fetch the home page in google console, any idea why this has happened cannot afford a heat op at this age lol?
Intermediate & Advanced SEO | | BobAnderson0 -
Why isn't Google indexing this site?
Hello, Moz Community My client's site hasn't been indexed by Google, although it was launched a couple of months ago. I've ran down the check points in this article https://moz.com/ugc/8-reasons-why-your-site-might-not-get-indexed without finding a reason why. Any sharp SEO-eyes out there who can spot this quickly? The url is: http://www.oldermann.no/ Thank you
Intermediate & Advanced SEO | | Inevo
INEVO, digital agency0 -
Google is alternating what link it likes to rank on wordpress site and
Hi there, I'm experiencing a problem where google is pick and choosing different links structures to rank my Wordpress site for my main keywords. The site had pretty good #1 rankings for a long time but recently I noticed Google is choosing to rank the page in one of two ways. Let me just say that the original way where it held good rankings looked like this for example: flowers.com/the-most-beautiful-wedding-bouquets/ this is just an example it' is not my site. And when google decides to switch it up it uses this link structure:flowers.com > weddings (this still points to this link flowers.com/the-most-beautiful-wedding-bouquets when I hover my mouse over it) however this link structure that never appeared before and now does, usually has much lower rankings. Please note it's not both link structures being ranked at the same time for the keywords. It's one or the other that google is currently alternating in ranking and I believe it's hurting the sites position.
Intermediate & Advanced SEO | | z8YX9F80
I'm not sure if this is a wordpress settings thats gone wrong or what the problem is but I do know when shows the expanded and descriptive link structure flowers.com/the-most-beautiful-wedding-bouquets the rankings are higher and in 2nd place. I'm hoping by rectifying this I can regain back my position. I'm very grateful for any insight you could offer on why this is happening and how I could fix it. Thank you. PS Wordpress site has several SEO plugins0 -
Erratic Rankings Earlier This Month - UK
Can anybody tell me what happened here? http://5lx.co.uk/images/searchconsole2015-12-22 13.37.16.png That is the ranking pattern of my UK site on Google UK for my main keyword. It reached number 1 on 7 December but three or four days later, dropped like a stone. It has been very erratic ever since, slumping as low as the mid-30s. I checked the search console but there were no manual penalties. There is an update signalled on the chart but I can't find any info about it and anyway it seems to have happened after the drop began. I barely touched the site between its top ranking and the slump and certainly didn't do anything to deserve that roller coaster (as far as I know). Does anybody have any ideas? Thanks
Intermediate & Advanced SEO | | neilmac0 -
How to change a site without loosing ranking .
How to change a site without loosing ranking .I have a WP site for my own company .locally i have good ranking for few keywords .but I decided to change site theme and improve site contents further .but still i am not sure how to change these thing and doing without loosing ranking .expert advices welcome .
Intermediate & Advanced SEO | | innofidelity0 -
Local SEO (Rankings) + UK-wide SEO (national rankings) - achieving both
Hi All, For clients wishing to sell online / generate leads nationally, yet still want to have a local online presence to attract town / county-wide customers, I've often placed Town / County locations within both the Title Tag (or just County if space is limited) and Meta Description, plus within the Hx headings, Alt-text and within the footer of every page. My question is, does adding the location of the client within these fields really infringe their attempts to rank nationally, as some nationally ranked pages have no mention of location while others have their location (Town, County or Both) shown within them? Any help, insight or feedback greatly appreciated 🙂 Happy New Year Tony
Intermediate & Advanced SEO | | Tony-Dimmock0 -
Google Maps results doesn't show my site url but rather the maps url, why is this?
For several of my clients landing pages that show up in the Maps results the website url has been overwritten by the maps url (maps.google.com). Even though on my places page I have the correct website set up. Does anyone have any idea why they would be doing this and how I can correct it? Thanks kinldy in advance, Aaron. maps-url.png
Intermediate & Advanced SEO | | afranklin0 -
Working out exactly how Google is crawling my site if I have loooots of pages
I am trying to work out exactly how Google is crawling my site including entry points and its path from there. The site has millions of pages and hundreds of thousands indexed. I have simple log files with a time stamp and URL that google bot was on. Unfortunately there are hundreds of thousands of entries even for one day and as it is a massive site I am finding it hard to work out the spiders paths. Is there any way using the log files and excel or other tools to work this out simply? Also I was expecting the bot to almost instantaneously go through each level eg. main page--> category page ---> subcategory page (expecting same time stamp) but this does not appear to be the case. Does the bot follow a path right through to the deepest level it can/allowed to for that crawl and then returns to the higher level category pages at a later time? Any help would be appreciated Cheers
Intermediate & Advanced SEO | | soeren.hofmayer0