Google cache is showing my UK homepage site instead of the US homepage and ranking the UK site in US
-
Hi There,
When I check the cache of the US website (www.us.allsaints.com) Google returns the UK website. This is also reflected in the US Google Search Results when the UK site ranks for our brand name instead of the US site. The homepage has hreflang tags only on the homepage and the domains have been pointed correctly to the right territories via Google Webmaster Console.This has happened before in 26th July 2015 and was wondering if any had any idea why this is happening or if any one has experienced the same issueFDGjldR
-
Hi,
I thought I would let people know that since we updated the href langs to the below format we are still yet to see the US homepage become visible in Google US and the UK homepage is still ranking
-
Hi Kate,
Thanks for your response I will amend the href lang area as follows:
Just for some background information we originally only had:
Having the above format we still occurred the homepage issue however maybe the removal of will help clear the issue.
Thanks for the feedback, we'll get this live asap and I'll resubmit the the homepages. Another contributing factor is that we do not have href lang site wide.
-
Alright, so this is going to be a long and involved answer.
You are geo-targeting the root domain to the UK, but you also have it double tagged in HREFLANG. One is general English (root domain) and other GB English to the same place. Then you have an x-default pointing to the same place.
Google officially thinks that www.allsaints.com is a general English landing page and are probably ignoring the UK geo-targeting. Due to that, the fact that your root domain homepage is stronger than any other version, and because the content is basically the same, it's seeing what you see as your UK homepage as the root domain homepage without any targeting.
In short, you are sending mixed signals and need to sort that out. This might not all make sense but right now you need to:
- Remove the "en" hreflang tag since you have english variations.
- Remove the x-default hreflang tag since that page is not a place for anyone to land and choose a location/language. (ex. fedex.com)
Doing those two things might help clear up some of the confusion, but I also think you have the wrong international technical strategy. That's a whole other thing. Please DM me if you would like to talk about that, but the above should solve your posted problem.
-
I would attempt to get the US site reindexed by whatever means necessary and then check it.
First, I would add unique content to the US page and fetch again. Also make sure the homepage is in the sitemap - I'm not sure it is.
If you can get the US homepage reindexed, cache should work but I think in this case the cache issue is much smaller. The main issue is that your US homepage has been completely deindexed.
-
Matt,
Thank you for taking the time out to look at this, I very much appreciate that. We have not requested any URL removals for the last six months looking within Google Webmaster Console.
There are no manual spam actions for the site and we checked the https://www.google.com/webmasters/tools/change-address?hl=en&siteUrl=www.us.allsaints.com and that hasn't been touched either.
In terms of actions last Friday we changed the meta data for the US, UK, CA, IE domains so they are unique. We also changed the image filenames and alt text as well as some of the copy on the page. After that was done the homepages were submitted to Google index using fetch. I was hoping that those changes would have helped the US appear to be different.
Our other international domain FR, DE, ES, IT are not suffering which lead me to thinking this is a duplicate issue or some how Google is getting confused.
-
Well ... I gave this as thorough a check as I possibly can. Guess what?
It's happening because your www.us.allsaints.com homepage is NOT INDEXED.
- site:fr.allsaints.com (1st result)
- site:es.allsaints.com (1st result)
- site:www.allsaints.com (1st result)
site:www.us.allsaints.com - Nope. You have subpages indexed but not the homepage.
Now, whether that's duplicate content or the massive amount of IP-related spam links to the site is hard to say. But your homepage has been deindexed and because it's not indexed, doesn't show up in the cache.
If you have the site claimed in Search Console, check for penalties. Check that you haven't removed the URL through Google Index > Remove URLs. Check that you haven't done a site move on https://www.google.com/webmasters/tools/change-address?hl=en&siteUrl=www.us.allsaints.com
Once the homepage gets indexed, you should be good to go.
-
Hi Matt,
The first red box highlights I am trying to find the cache from www.us.allsaints.com. The second box shows that Google is returning the UK site which is www.allsaints.com and the third box shows our pop up. The pop up is executed when a customer comes online to a one of our sites and we suggest there is a local version which is better for them e.g. If you are from Germany and come to the UK site the pop will come up suggesting going to the Germany site.
In terms of the x-default page would the override the EN-US hreg lang?
-
Hi Kate,
Yes we are geo targeting www.allsaints.com to the UK
I am based in the UK
I used a US proxy using Incognito
Thank you for getting in touch any help would be appreciated
-
The image you posted a link to doesn't say UK anywhere I can see? Google is returning the x-default from your hreflang tags.
Also, from here I see your .com in both the cache and the SERPs. You don't have an Australia language setting so it seems to be working right.
I'm not sure where you're seeing the issue, though. You have three things highlighted in that pic and they are right, right?
-
You're sending a few mixed signals via hreflang. I need to ask a few questions.
- Are you geotargeting www.allsaints.com to the UK?
- Where are you located?
- How did you do the search attached? From what country? Incognito?
-
Moz had a similar caching issue one week ago (/ugc/ content cached instead of /blog/ pages). They posted this question on Webmaster forum - may be the answers can help you find a solution (there was an answer from John Mu as well).
Dirk
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
My site is not ranking at all.
Can anybody check it what is the main culprit behind my website's growth?
Intermediate & Advanced SEO | | anshu14320 -
Wrong country sites being shown in google
Hi, I am having some issues with country targeting of our sites. Just to give a brief background of our setup and web domains We use magento and have 7 connected ecommerce sites on that magento installation 1.www.tidy-books.co.uk (UK) - main site 2. www.tidy-books.com (US) - variations in copy but basically a duplicate of UK 3.www.tidy-books.it (Italy) - fully translated by a native speaker - its' own country based social medias and content regularly updated/created 4.www.tidy-books.fr (France) - fully translated by a native speaker - its' own country based social medias and content regularly updated/created 5.www.tidy-books.de (Germany) - fully translated by a native speaker - uits' own country based social medias and content regularly updated/created 6.www.tidy-books.com.au (Australia) - duplicate of UK 7.www.tidy-books.eu (rest of Europe) - duplicate of UK I’ve added the country and language href tags to all sites. We use cross domain canonical URLS I’ve targeted in the international targeting in Google webmaster the correct country where appropriate So we are getting number issues which are driving me crazy trying to work out why The major one is for example If you search with an Italian IP in google.it for our brand name Tidy Books the .com site is shown first then .co.uk and then all other sites followed on page 3 the correct site www.tidy-books.it The Italian site is most extreme example but the French and German site still appear below the .com site. This surely shouldn’t be the case? Again this problem happens with the co.uk and .com sites with when searching google.co.uk for our keywords the .com often comes up before the .co.uk so it seems we have are sites competing against each other which again can’t be right or good. The next problem lies in the errors we are getting on google webmaster on all sites is having no return tags in the international targeting section. Any advice or help would be very much appreciated. I’ve added some screen shots to help illustrate and happy to provide extra details. Thanks UK%20hreflang%20errors.png de%20search.png fr%20search.png it%20search.png
Intermediate & Advanced SEO | | tidybooks1 -
PDF Cached by Google, but not showing as link
The following pdf is cached by google: http://www.sba.gov/sites/default/files/files/REFERRAL%20LIST%20OF%20BOND%20AGENCIES_Florida.pdf However, OpenSiteExplorer is not listing any of the links as found in it. With such an authoritative site, I would think Google would value this, right? None of the sites listed rank well though and OpenSiteExplorer's inability to see the links makes me wonder if Google provides these sites any value at all. Is there any link juice or brand mention value here for Google?
Intermediate & Advanced SEO | | TheDude0 -
Google Places listings showing for businesses in different states.
Hi Moz Community I have a client with 4 x active Google Place listings in different locations all within in the same state of Australia (Western Australia) and all with the business name 'Crawford Realty' as per Google place guidelines. When searching for 'Crawford Realty' Google returns listings for real estate agents near a town called Crawford in a state called Queensland which is across the other side of the country. See screenshot: http://screencast.com/t/43p6LdtW Does anyone know why my Western Australian business listings wouldn't be showing when searching in Western Australia and why the listings for a town in Queensland, across the other side of the country would be showing. Thanks in advance, Freddy
Intermediate & Advanced SEO | | Jon_bangonline0 -
Single, high ranking pank disappears from Google?
Hi all, The question I have concerns a high ranking page on my site that has disappeared from Google. It was in the top 5 for the target keyword and it currently ranks 3 on Bing. I recently migrated my domain (one month ago), but it seems to have gone very well. No other pages have taken a hit like this. The 301 redirect is in place and working well. I've used the Moz Tools to see if anything is weird, but it all looks fine. Oh, and yes, I did check Google Webmaster Tools - no messages and other related pages on my site are ranking on the second and third pages for the terms. Also, the site is consulting services - nothing dodgy. Any ideas? Why just this one page? What are my options? Thanks for any advice you may have. John
Intermediate & Advanced SEO | | friendlymachine0 -
Google Cache Redirection Issue? Or awaiting DNS Propagation?
We have just launched an Australian version of our .com site. The domain example.com.au used to redirect automatically to example.com. We updated the DNS to point to our new Australian site on 13 August and have started a two week soft launch to iron out issues and allow us to start the indexing process. The issue is, when I'm checking to see if we have been crawled yet, if I do I search for: cache:http://www.example.com.au The cache automatically redirects to http://www.example.com and shows the cache for that site. The date on the cache is: 14 Aug 2012 20:47:34 GMT. My question is, have I missed something during this process or are we just waiting for the DNS change to fully propagate?
Intermediate & Advanced SEO | | Benj250 -
Does Google punish sites for Backlinks?
Here is Matt Cutts video, for those of you who have not seen it already. http://www.youtube.com/watch?v=f4dAWb5jUws (Very Short) In this Video Matt explains that Google does not look at backlinks. Many link spamming sites have detected, there have been many website receiving warning messages in their Google web tools to deindex these links, etc.. My theory is that Google will not punish sites for backlinks. However, they manually check for "link farming sites" and warn anyone affiliated with them, just in case these links were built from a competitor. This way they can eliminate all the "Bad Link Farm" sites and not hurt anyone who does not deserve to be hurt. Google is not going to give us all their information to rank, they dont want us to rank. They want us to PPC. However, they do want to have the best SERPs available. I call it Google juggling! Thoughts?
Intermediate & Advanced SEO | | SEODinosaur0 -
Affiliate Links Added and Site Dropped in only Google
My site was dropshipping a product and we switched to an affiliate offer. We had three 4 links to different affiliate products. Our site dropped the next day. I have been number 1 for 6 months, has a pr 6 and is 2 years old. It has been 2 weeks and the site hasn't jumped back. Any suggestions on how to handle this?
Intermediate & Advanced SEO | | dkash0