Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Crawl rate dropped to zero
-
Hello, I recently moved my site in godaddy from cpanel to managed wordpress. I bought this transfer directly from GoDaddy customer service. in this process they accidentally changed my domain from www to non www. I changed it back after the migration, but as a result of this sites craw rate from search console fell to zero and has not risen at all since then.
In addition to this website does not display any other errors, i can ask google manually fetch my pages and it works as before, only the crawl rates seems to be dropped permanently. GoDaddy customer service also claims that do not see any errors but I think, however, that in some way they caused this during the migration when the url changed since the timing match perfectly. also when they accidentally removed the www, crawl rate of my sites non www version got up but fell back to zero when I changed it back to www version. Now the crawl rate of both www and non www version is zero. How do I get it to rise again? Customer service also said that the problem may be related to ftp-data of search console? But they were not able to help any more than .Would someone from here be able to help me with this in anyway please?
-
Hello, asnwers to the questions bolded:
- At this rate, how long would it take Google to crawl all of your pages, (maybe it feels 10-15 is fast enough)? Over 50 days, i still cannot believe that it would be just a coincidence that crawl rate dropped so suddenly only because google suddenly thinks that my page should not be crawled that often. After all, amount of new content, quality of new links and all the other factors are much better all the time on my site, and before the drop, crawl rate increased steadily. It has to be some technical issue?
- Has the average response time increased? If so, maybe Google feels it's overloading the server & backing off. No, it has actually went down a little bit (not much though)
-
Interesting. I have 2 more thoughts:
- At this rate, how long would it take Google to crawl all of your pages, (maybe it feels 10-15 is fast enough)?
- Has the average response time increased? If so, maybe Google feels it's overloading the server & backing off.
-
Crawl rate still is extremely slow, average 10-15 per day except when i sent pages to be manually crawled, then it crawls those page. Before the drop the crawl rate was never under 200 per day and it was usually over 1000. anything more I can do? It seems to have no effect my rankings or anything else as l can see, but I still would like this be fixed. It has be something to do with the fact that i changed my hosting to godaddy managed wordpress hosting. but they have no clue about what could cause this. robot.txt file change seemed to have no effect or very minimum effect
-
Not that I'm aware of, unfortunately. Patience is an important skill when dealing with Google
-
Thanks! I will try that. I see that search console shows crawl rates with few days delay, is there somewhere i could check if it works instantly?
-
I thought of one other possibility: Your sitemap.xml is probably auto-generated, so this shouldn't be a problem, but check to make sure that the URLs in the sitemap.xml have the www.
Other than that I'm out of ideas - I would wait a few days to see what happens, but maybe someone else with more experience watching Google will have seen this before. If it does resolve, I'd like to know what worked.
-
I'm not convinced that robots.txt is causing your problem, but it can't hurt to change it back. In fact, while looking for instructions on how to change it I came across this blog post by Joost de Valk, (aka Yoast), that pretty much says you should remove everything that's currently in your robots.txt - and his arguments are right for everything:
- Blocking wp-content/plugins will stop Google from loading JS and/or CSS resources that it might need to render the page properly.
- Blocking wp-admin is redundant, because the wp-admin if it's linked it can still be found, and important pages already have an X-Robots HTTP header that says not to index them.
If you're using Yoast SEO, here are instructions on how to change the robots.txt file.
-
Hi, one more thing. Are you 100% sure tht robot.txt file hs nothing to do with this? It changed at the sime time when the problems started to occur. It used to be :
User-agent: *
Disallow: /wp-admin/
Allow: /wp-admin/admin-ajax.phpBut now it is :
User-agent: *
Crawl-delay: 1
Disallow: /wp-content/plugins/
Disallow: /wp-admin/At the sime time "blocked resources" notifications started to occur in search console.
Blocked Resources > Rendering without certain resources can impair the indexing of your web pages. Learn more.Status: 3/19/16152 Pages with blocked resources
This has to have something to do with it right?
-
Thank you for your answer, my answers bolded here below
- Do you see any crawl errors in the Google Search Console? **Nothing new after the crawl rate dropped, just some old soft 404 errors and old not found errors. **
- If you search for your site on Google, what do you see, (does your snippet look normal)? Yes everything looks perfectly normal, just like before when the crawl rate dropped
- How many pages does Google say it has indexed? Is it possible it's indexed everything and is taking a break, (does it even do that?) I dont thin this is possible, since the cralw rate dropped lmost instantly from average 400 to zero after the site migration.
One theory is: When you moved to the non-www version of the site, Google started getting 301s redirecting it from www to non-www, and now that you've gone back to www it's getting 301s redirecting it from from non-www to www, so it's got a circular redirect. If this is the problem, how should i start to get it fixed?
Here's what I would do to try to kick-start indexing, if you haven't already:
- Make sure you have the "Preferred Domain" set to the www version of your site in_ both the www and non-www versions of your site_ in Google Search Console. Yes that is how it has been all the time
- In the Search Console for the www-version of your site, re-submit your sitemap. Done
- In the Search Console for the www-version of your site, do a Fetch as Google on your homepage, and maybe a couple of other pages, and when the Fetch is done use the option to submit those pages for indexing, (there's a monthly limit on how much of this you can do). I have done this many times since i noticed the problem, fetch as google works normally without any issues
Is there anything more i can do? If i want hire someone to fix this, is there any recommendations? I am not a tech guy so this is quite difficult task for me
-
I don't know why this is happening, but this is what I would check:
- Do you see any crawl errors in the Google Search Console?
- If you search for your site on Google, what do you see, (does your snippet look normal)?
- How many pages does Google say it has indexed? Is it possible it's indexed everything and is taking a break, (does it even do that?)
One theory is: When you moved to the non-www version of the site, Google started getting 301s redirecting it from www to non-www, and now that you've gone back to www it's getting 301s redirecting it from from non-www to www, so it's got a circular redirect.
Here's what I would do to try to kick-start indexing, if you haven't already:
- Make sure you have the "Preferred Domain" set to the www version of your site in both the www and non-www versions of your site in Google Search Console.
- In the Search Console for the www-version of your site, re-submit your sitemap.
- In the Search Console for the www-version of your site, do a Fetch as Google on your homepage, and maybe a couple of other pages, and when the Fetch is done use the option to submit those pages for indexing, (there's a monthly limit on how much of this you can do).
Good luck!
-
That's not so horrible - it just says not to crawl the plugins directory or the admin, and to delay a second between requests. You probably don't want your plugins or admin directories being indexed, and according to this old forum post Google ignores the crawl-delay directive, so the robots.txt isn't the problem.
-
Hi, my robot.txt file looks like this:
User-agent: * Crawl-delay: 1 Disallow: /wp-content/plugins/ Disallow: /wp-admin/ This is not how it suppose to look like, right? could this cause the problem?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Question about a Screaming Frog crawling issue
Hello, I have a very peculiar question about an issue I'm having when working on a website. It's a WordPress site and I'm using a generic plug in for title and meta updates. When I go to crawl the site through screaming frog, however, there seems to be a hard coded title tag that I can't find anywhere and the plug in updates don't get crawled. If anyone has any suggestions, thatd be great. Thanks!
Technical SEO | | KyleSennikoff0 -
Moz crawler is not able to crawl my website
Hi, i need help regarding Moz Can't Crawl Your Site i also share screenshot that Moz was unable to crawl your site on Mar 26, 2022. Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster.
Technical SEO | | JasonTorney
my robts.txt also ok i checked it
Here is my website https://whiskcreative.com.au
just check it please as soon as possibe0 -
Why does Bing bot crawl so aggressively?
We observer that the Bing bot is crawling our site very aggressively. We set Bing's crawl control so that it should not crawl us during heavy traffic hours, but that did not change a thing. Does anyone have the problem and even better a solution?
Technical SEO | | Roverandom1 -
How google crawls images and which url shows as source?
Hi, I noticed that some websites host their images to a different url than the one their actually website is hosted but in the end google link to the one that the site is hosted. Here is an example: This is a page of a hotel in booking.com: http://www.booking.com/hotel/us/harrah-s-caesars-palace.en-gb.html When I try a search for this hotel in google images it shows up one of the images of the slideshow. When I click on the image on Google search, if I choose the Visit Page button it links to the url above but the actual image is located in a totally different url: http://r-ec.bstatic.com/images/hotel/840x460/135/13526198.jpg My question is can you host your images to one site but show it to another site and in the end google will lead to the second one?
Technical SEO | | Tz_Seo0 -
Google stopped crawling my site. Everybody is stumped.
This has stumped the Wordpress staff and people in the Google Webmasters forum. We are in Google News (have been for years), and so new posts are crawled immediately. On Feb 17-18 Crawl Stats dropped 85%, and new posts were no longer indexed (not appearing on News or search). Data highlighter attempts return "This URL could not be found in Google's index." No manual actions by Google. No changes to the website; no custom CSS. No Site Errors or new URL errors. No sitemap problems (resubmitting didn't help). We're on wordpress.com, so no odd code. We can see the robot.txt file. Other search engines can see us, as can social media websites. Older posts still index, but loss of News is a big hit. Also, I think overall Google referrals are dropping. We can Fetch the URL for a new post, and many hours later it appears on Google and News, and we can then use Data Highlighter. It's now 6 days and no recovery. Everybody is stumped. Any ideas? I just joined, so this might be the wrong venue. If so, apologies.
Technical SEO | | Editor-FabiusMaximus_Website0 -
Fixing a website redirect situation that resulted in drop in traffic
Hi, I'm trying to help someone fix the following situation: they had a website, www.domain.com, that was generating a steady amount of traffic for three years. They then redesigned the website a couple of months ago, and the website developer redirected the site to domain.com but did not set up analytics on domain.com. We noticed that there was a drop in traffic to www.domain.com but have no idea if domain.com is generating any traffic since analytics wasn't installed. To fix this situation, I was going to find out from the developer if there was a good reason to redirect the site. What would have prompted the developer to do this if www.domain.com had been used already for three years? Then, unless there was a good reason, I would change the redirect back to what it was before - domain.com redirecting to www.domain.com. Presumably this would allow us to regain the traffic to the site www.domain.com that was lost when the redirect was put in place. Does this sound like a reasonable course of action? Is there anything that I'm missing, or anything else that I should do in this situation? Thanks in advance! Carolina
Technical SEO | | csmm0 -
Google rankings dropped dramatically after 24 hrs of hosting suspension
Hi, One of my websites ( http://www.traveldestinationsearch.com/ ) dropped most of its Google rankings after 24 hours of hosting suspension (from April 26 until April 27, 2012). The hosting company suspended my website after exceeding the bandwidth limit: there was no unusual activity on my website, it just exceeded its bandwidth limit by 20-30MB for the previous month. Anyway, the website is back online since April 27 but the problem is that, following these 24 hrs of no service, I see a dramatic decrease of my website's Google rankings for its main keywords. Even today, April 29, I can't find my website anywhere in the first 100 results for most of its targeted keywords. Before the suspension, the website ranked #1 for its main keyword and somewhere in the first 2-3 pages of Google search results for other two main keywords. My question is: is it the hosting suspension the reason for the Google ranking drop, and (assuming this is a temporary problem) when do you think I should expect my website to regain the rankings it had before the hosting suspension? Thanks for your support. Regards, Adrian
Technical SEO | | AdrianBanu0 -
Drop Down Menu - Link Juice Depletion
Hi, We have a site with 7 top level sections all of which contain a large number of subsections which may then contain further sub sections. To try and ensure the best user experience we have a top navigation with the 7 top level sections and when hovered a selection of the key sub sections. Although I like this format for the user as it makes it easier for them to find the most important sections / sub sections it does lead to a lot of links within every page on the site. In general each top section has a drop down with approx 10 - 15 subsections. This has therefore lead to SeoMoz's tools issuing its too many internal links warning. Then alongside this I am left wondering if I shouldn’t have to many links to my subsections and whether I would be better off being more selective of when I link to them. For instance I could choose the top 5 sub sections and place a link to them from our homepage and by doing so I would be passing a greater amount of link juice down the line. So I guess my dilemma is between ensuring the user has as easy a time traversing the site as possible whilst I try to keep a close watch on where, and how, our link juice is distributed. One solution I am considering is whether no-follow links could be utilised within the drop down menus? This way I could then have the desired user navigation and I would be in greater control of what pages link to which sub sections. Would that even work? Any advice would be greatly appreciated, Regards, Guy
Technical SEO | | guycampbell1