Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
My direct traffic went up and my organic traffic went down. Help!
-
So on Oct. 21, our direct traffic increased 3x and our organic traffic decreased 3x. And it has been that way ever since. Almost like they flip flopped. Additionally, that was the same day I started retargeting to our site. I have tagged all the links from the ads and they're being counted as google paid clicks in GA. And our accounts are linked. I am just dumbfounded as to how this could happen.
-
Hey Arnold Ambiel,
cheguei a esse tópico porque estava tendo um problema como o seu. O tráfego orgânico e direto foram revertidos. Vi que você tinha esse problema em 2016 e o meu ocorreu em junho.
Você encontrou alguma solução para esse problema? -
haven't checked yet but did find this article about serp sitelink changes on the exact day i saw traffic drop.
-
Awh, shucks! Thanks for the kind words!
I look forward to seeing what you find! Let me know if I can help any further!
Regards,
Trenton -
It's contributions like Trenton's above that make me love the Moz community. I will check all that you suggested and report back.
-
I'm going to chime in here as the conversation has already started from which I want to reference a few items.
While Sean is correct that there is a redirect on page load, - which is weird & not likely optimal - the redirect isn't causing the UTM parameters to be dropped here.
If you check the Network tab of the debug console of Chrome you'll see the two requests for the URI you listed above. If you click the requested file (in the network tab) & navigate to the 'Headers' tab you will see that Query String Parameters are still there & being passed.
Now let's circle back to the original problem & see if we can't get to the bottom of it!I checked out the graph you linked and while it does seem that there's an inverse correlation there, I wouldn't assume too quickly that they switched. I would encourage you to dive into the data a little bit more. Specifically:
-
I would use Google Search Console's Search Analytics (the actual interface, not the section in Google Analytics) & look to see if the number of clicks around that same time changed much.
-
If there is a noticeable change, dive into the keywords & Landing Pages that saw the shift
-
If there is not a noticeable change, we can cross an actual organic change off our list.
-
I would also look at the change over that period in GA's landing page report. Look to see if there are any pages that saw a gain/loss over the period in question.
-
If there is, add a secondary dimension of medium & see where the change lies
-
If not, mark it off
-
The final door I would check is the changes that were made for remarketing
-
What if any changes were made within Google Analytics? Specifically the admin portion, while I'd check all changes you may have made here, I'm specifically curious if you may have added the URL Query Parameters as exclusions?
-
Were any tags, tracking codes, etc added during this time & are the implementations correct?
If you dive into these and summarize your findings here, I'll be more than happy to help you further. Though, I have a hunch that the answer is behind one of these doors.
Good luck!
Trenton -
-
thought i'd add the GA graph that shows the switch
-
so would a JS redirect make the session count as direct traffic?
-
Hey,
It looks like there was a JS redirect in place that redirects users to a fresh page view of the same page - don't know if this might be something having an effect?
I used Ayima Redirect Tool for chrome to find this - see the screenshot attached.
Hope this helps,
Sean
-
Thanks Sean!
Here is the final URL:
http://www.oneworldplayproject.com/buy-bulk-soccer-balls/?utm_medium=cpc&utm_source=google&utm_campaign=bulk&utm_content=bulk10&utm_term=300Here is the URL in the ad that people could type in. This is a redirect to the www. version:
oneworldplayproject.comAlso, these are only image ads so there is no display URL being shown.
I am also curious why Organic would drop though. But let's play this out first.
-
Hi there,
Although you say you've tagged your ad traffic correctly, it sounds like your UTM tracking isn't set up correctly - 95% of the time wrong tracking from ads forces a sudden unnatural increase in Direct traffic. The other possibility is that you're sending traffic to a page that's then redirecting to your site which may trim off the UTM tagging and force the traffic as 'Direct'.
Give me an example of one of the URLs you've tagged up and I'll see if anything is going wrong.
All the best,
Sean
-
direct traffic can be from bookmarks and such, as well as it could depend on proper implementation of ads and retargetting too.
That does seem a bit odd of a coincidence though, I have never dealt with such a switch scenario like that and to that degree, I have only seen more negligible or at least less worrisome amount of such changes in the past which we ended up not spending time to find out what was the underlying sitch with it as it corrected itself as a trend after a short period of time.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Organic Traffic Drop of 90% After Domain Migration
We moved our domain is http://www.nyc-officespace-leader.com on April 4th. It was migrated to https://www.metro-manhattan.com Google Search Console continues to show about 420of URLs indexed for the old "NYC" domain. This number has not dropped on Search Console. Don't understand why Google has not de-indexed the old site.
Intermediate & Advanced SEO | | Kingalan1
For the new "Metro" domain only 114 pages are being shown as valid. Our search volume has dropped from about 85 visits a day to 12 per day. 390 URLs appear as "crawled- currently not indexed". Please note that the migrated content is identical. Nothing at all changed. All re-directs were implemented properly. Also, at the time of the migration we filed a disavow for about 200 spammy links. This disavow file was entered for the old domain and the new one as well. Any ideas as to how to trouble shoot this would be much appreciated!!! This has not been very good for business.0 -
Help with force redirect HTTP to HTTPS
Hi, I'm unsure of where I should be putting the following code for one of my Wordpress websites so that they redirect all HTTP requests to HTTPS. RewriteEngine On RewriteCond %{HTTPS} !=on RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301] This is my current htaccess file: *missing
Intermediate & Advanced SEO | | Easigrass0 -
How to get sitelinks in organic SERPs?
When searching for "Madrid hotels" in google I see that the top organic search results have one row of sitelinks.
Intermediate & Advanced SEO | | lcourse
What can I do that also my site shows sitelinks if I am among the top organic search results?
Anything onpage that I can do to increase probability that google will show sitelinks? Strangely the text which shows as sitelink for SERPs from booking.com and tripadvisor does actually for most of the sitelinks not appear on the landing page (I also checked the source code).0 -
Help with facet URLs in Magento
Hi Guys, Wondering if I can get some technical help here... We have our site britishbraces.co.uk , built in Magento. As per eCommerce sites, we have paginated pages throughout. These have rel=next/prev implemented but not correctly ( as it is not in is it in ) - this fix is in process. Our canonicals are currently incorrect as far as I believe, as even when content is filtered, the canonical takes you back to the first page URL. For example, http://www.britishbraces.co.uk/braces/x-style.html?ajaxcatalog=true&brand=380&max=51.19&min=31.19 Canonical to... http://www.britishbraces.co.uk/braces/x-style.html Which I understand to be incorrect. As I want the coloured filtered pages to be indexed ( due to search volume for colour related queries ), but I don't want the price filtered pages to be indexed - I am unsure how to implement the solution? As I understand, because rel=next/prev implemented ( with no View All page ), the rel=canonical is not necessary as Google understands page 1 is the first page in the series. Therefore, once a user has filtered by colour, there should then be a canonical pointing to the coloured filter URL? ( e.g. /product/black ) But when a user filters by price, there should be noindex on those URLs ? Or can this be blocked in robots.txt prior? My head is a little confused here and I know we have an issue because our amount of indexed pages is increasing day by day but to no solution of the facet urls. Can anybody help - apologies in advance if I have confused the matter. Thanks
Intermediate & Advanced SEO | | HappyJackJr0 -
Moving blog to a subdomain, how can I help it rank?
Hi all, We recently moved our blog to a sub-domain where it is hosted on Wordpress. It was very recent and we're actively working on the SEO, but any pointers on getting the subdomain to rank higher than the old blog posts would be terrific. Thanks!
Intermediate & Advanced SEO | | DigitalMoz0 -
Lost 86% of traffic after moving old static site to WordPress
I hired a company to convert an old static website www.rawfoodexplained.com with about 1200 pages of content to WordPress. Four days after launch it lost almost 90% of traffic. It was getting over 60,000 uniques while nobody touched the site for several years. It’s been 21 days since the WordPress launch. I read a lot of stuff prior to moving it (including Moz's case study) and I was expecting to lose in short term 30% of traffic max… I don’t understand what is wrong. The internal link structure is the same, every url is 301 to the same url only without[dot]html (ie www.rawfoodexplained.com/science.html is 301′s to http://www.rawfoodexplained.com/science/ ), it’s added to Google Webmaster tool and Google indexed the new pages… Any ideas what could be possible wrong? I do understand the website is not optimized (meta descriptions etc, but it wasn't before either) .... Do you think putting back the old site would recover the traffic? I would appreciate any thoughts Thank you
Intermediate & Advanced SEO | | JakubH0 -
Regular Expressions for Filtering BOT Traffic?
I've set up a filter to remove bot traffic from Analytics. I relied on regular expressions posted in an article that eliminates what appears to be most of them. However, there are other bots I would like to filter but I'm having a hard time determining the regular expressions for them. How do I determine what the regular expression is for additional bots so I can apply them to the filter? I read an Analytics "how to" but its over my head and I'm hoping for some "dumbed down" guidance. 🙂
Intermediate & Advanced SEO | | AWCthreads1 -
Do links in the nav bar help SEO?
If I am building a Nav bar should I use my keywords or make it easier for the user to find what they are looking for. IMO one should ALWAYS make a site based on user experience. If it Google and other SEs do count Nav links, would it be best to place more important keys first?
Intermediate & Advanced SEO | | SEODinosaur0