Googlebot being redirected but not users?
-
Hi,
We seem to have a slightly odd issue.
We noticed that a number of our location category pages were slipping off 1 page, and onto page 2 in our niche. On inspection, we noticed that our Arizona page had started ranking in place of a number of other location pages - Cali, Idaho, NJ etc. Weirdly, the pages they had replaced were no longer indexed, and would remain so, despite being fetched, tweeted etc.
One test was to see when the dropped out pages had been last crawled, or at least cached. When conducting the 'cache:domain.com/category/location' on these pages, we were getting 301 redirected to, you guessed it, the Arizona page. Very odd. However, the dropped out pages were serving 200 OK when run through header checker tools, screaming frog etc.
On the face of it, it would seem Googlebot is getting redirected when it is hitting a number of our key location pages, but users are not. Has anyone experienced anything like this? The theming of the pages are quite different in terms of content, meta etc.
Thanks.
-
Can anyone offer any insight on this? The issue shows no sign of improving, and our organic is tanking.
If this really is an issue on Google's side, and it appears based on our technical set up, how can I force Google to take note and reindex the pages?
Here are some more examples, from across a number of categories..
Category A:
Page that has dropped out of index: https://goo.gl/KEQ8Yh
Cached version of that page: https://goo.gl/DPzFWMPage that has dropped out of index: https://goo.gl/5KiQ4s Cached version of that page: https://goo.gl/myRWNg Category B: Page that has dropped out of index: https://goo.gl/pr3YQs
Cached version of that page: https://goo.gl/8SEYi5 Page that has dropped out of index: https://goo.gl/LqzDrg
Cached version of that page: https://goo.gl/iwPs45 CategoryPage that has dropped out of index: https://goo.gl/YBZS7c Cached version of that page:https://goo.gl/n33QzG Page that has dropped out of index: https://goo.gl/Ht4gfO
Cached version of that page: https://goo.gl/u81vbA -
Weirdly, at the time this seemed to correct itself overnight without any fixes our end. However 6 months on and it has happened again... Only this time, all location pages have dropped out of index, but latest cache versions all redirect to the Kansas page.
Have checked log files for these relevant URLs, and all show 200 (and being crawled regularly). When you fetch them in SC the show as complete, and they are all still indexed in Bing.
Very confused!
-
Hi Nicola,
Have you checked your canonical tags to be sure that they are pointing to the correct URL? Sometimes with storefront pages people just copy/paste the same HTML, swapping out the contact information. But maybe they forgot to update the canonical tags?
Keep us updated!
-
Thanks for advice Chris. Have checked, and can't see any issues with htaccess or robots seem. A very strange one indeed!
-
Hi Anthony,
Desktop returns 200, whilst mobile returns a 302 to the mDOT site.
Thanks.
-
Hi Nicola,
Sounds like a very strange one indeed. I can't say I've ever heard of Google giving a redirect when other 3rd party crawlers give you a 200.
My only suggestion to begin the troubleshooting would be to have a look at your htaccess and maybe Robots to see if there are any directives in there addressing Google specifically.
Anthony's suggestion is also a great idea. At least you'll see what Google is picking up on those pages right now rather what they saw last time it was cached.
-
You mention these pages are returning 200 in SEO tools, but would you please share what are these URLs are returning when you Fetch as Googlebot in Google Search Console? Test it in both desktop and mobile versions.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Would You Redirect a Page if the Parent Page was Redirected?
Hi everyone! Let's use this as an example URL: https://www.example.com/marvel/avengers/hulk/ We have done a 301 redirect for the "Avengers" page to another page on the site. Sibling pages of the "Hulk" page live off "marvel" now (ex: /marvel/thor/ and /marvel/iron-man/). Is there any benefit in doing a 301 for the "Hulk" page to live at /marvel/hulk/ like it's sibling pages? Is there any harm long-term in leaving the "Hulk" page under a permanently redirected page? Thank you! Matt
Intermediate & Advanced SEO | | amag0 -
Going from 302 redirect to 301 redirect weeks after changing URL structure
I made a small change on an ecommerce site that had big impacts I didn't consider... About six weeks ago in an effort to clean up one of many SEO-related problems on an ecommerce site, I had a developer rewrite the URLs to replace underscores with hyphens and redirect all pages throughout the site to that page with the new URL structure. We didn't immediately update our sitemap to reflect the changes (bad!) and I just discovered all the redirects are 302s... Since these changes, most of the pages have a page authority of 1 and we have dropped several spots in organic search. If we were to setup 301 redirects for the pages that we changed the URL structure would there be any changes in organic search placement and page authority or is it too late?
Intermediate & Advanced SEO | | Nobody16116990439410 -
302 redirects in the sitemap?
My website uses a prefix at the end to instruct the back-end about visitor details. The setup is similar to this site - http://sanfrancisco.giants.mlb.com/index.jsp?c_id=sf with a 302 redirect from the normal link to the one with additional info and a canonical tag on the actual URL without the extra info ((the normal one here being http://sanfrancisco.giants.mlb.com,) However, when I used www.xml-sitemaps.com to create a sitemap they did so using the URLs with the extra info on the links... what should I do to create a sitemap using the normal URLs (which are the ones I want to be promoting)
Intermediate & Advanced SEO | | theLotter0 -
Big 301 Redirect Help!
Hey guys I need a little help with setting up a big 301. Background: It's a bit of a mess as the old site is a total mess after being online for 10 years plus. It has html and php pages, and a mod rewrite to redirect old html links to the newer php version of those pages. It's now moving to a new site and as the domain name and URL structure has changed we can't use any fancy regex and have to do a page to page redirect. There are 1500 pages to redirect. However, the old site has thousands of linking root domains, and some of these are to the old html pages (which currently redirect to the php pages) and some to the newer php pages. Question: My initial plan was to leave the mod rewrite and only redirect the php pages. That means 1500 individual redirects instead of 3000 if I individually redirect both the php and html pages. I'm not sure what's best to be honest. We don't really want multiple hops in the redirect (html>php>new site), but surely 1500 redirects is better than 3000! Does anyone have any advice on which option may be best, or even a better option? Thanks 🙂
Intermediate & Advanced SEO | | HarveyP0 -
ISAPI Redirect in httpd.ini doc
Hi folks, Due to working on a site older than myself, I find myself in a position whereby I need to set up some redirects in the httpd.ini document. I had wrongly assumed this would be in the same way as I would in htaccess, but alas, no dice. There's nothing special about what I'm trying to do, but I think the expressions are what are confusing me. I'm trying to redirect this example page - http://www.example.com/subfolder/DisplayArticle.asp?ID=12345 to it's subfolder http://www.example.com/subfolder/. Here's what I have: [ISAPI_Rewrite] Redirecting old article to new locations RewriteRule ^/subfolder/DisplayArticle.asp?ID=12345 /subfolder/ [R=301,L] Can someone please point me in the right direction? Thanks Matt
Intermediate & Advanced SEO | | Horizon0 -
Temporary Redirects on Magento
I've recently taken over a client who uses the Magento platform and there was definitely a duplicate issue with his homepage. It redirected www to non www, however the canonical tag was setup wrong and pointing to the www version. When I looked at OSE for both versions the non www has only 7 linking domains and a page authority of 32. The www version has 24 linking domains and page authority of 39. As the domain is fairly new, I decided to redirect the non www to www and keep the canonical the same. (I changed the internal linking structure etc). When I run both URLs through this tool: http://www.ragepank.com/redirect-... it's returning a whole bunch of 302, rather than 301 redirects. What's the deal with that? Is that a Magento setting that I can fix or something a little harder? I'm not sure if it's proper etiquette to post the URL of a client, so if that would help and is OK, please let me know. Thanks
Intermediate & Advanced SEO | | bradkrussell1 -
301 redirect or Robots.txt on an interstatial page
Hey guys, I have an affiliate tracking system that works like this : an affiliate puts up a certain code on his site, for example : www.domain.com/track/aff_id This url leads to a page where the hit is counted, analysed and then 302 redirects to my sales page with the affiliates ID in the url : www.mysalespage.com/?=aff_id. However, we've noticed recently that one affiliate seems to be ranking for our own name and the url google indexed was his tracking url (domain.com/track/aff_id). Which is strange because there is absolutely nothing on that page, its just an interstatial page so that our stats tracking software can properly filter hits. To remove the affiliate's url from showing up in the serps, I've come up with 2 solutions : 1 - Change the redirect to a 301 redirect on his track page. 2 - Change our robots.txt page to block all domain.com/track/ pages from being indexed. My question is : if I 301 redirect instead of 302, will I keep the affiliates from outranking me for my own name AND pass on link juice or should I simply block google from crawling the interstatial tracking pages?
Intermediate & Advanced SEO | | CrakJason0 -
Problem w/ 301 Redirect
Here is how I did the configuration of the redirects: I don’t understand why the destination page is different from the one is configured in the apache server. Any ideas? For example: http://www.meliacaribetropical.com/spanish/entertainment/ is being already being 301 redirected to a 404 page (http://www.meliacaribetropical.com/es/index.htmlentertainment/) that does not exist on the Apache server. As you can see, the url was incorrectly written. Another occurrence from the spreadsheet is http://www.meliacaribetropical.com/spanish/gallery/beach.html, which is also being 301 redirected to a 404 page (http://www.meliacaribetropical.com/es/index.htmlgallery/beach.html). This is causing a hard 404 page. Here is my .httpaccess file: <virtualhost 192.168.200.25:80=""></virtualhost> ServerAdmin ecommerce@sol-group.com DocumentRoot /home/www/solgroup/americas/meliacaribetropical.com ServerName www.meliacaribetropical.com ServerAlias meliacaribetropical.com Redirect permanent /spanish/services/ http://www.meliacaribetropical.com/en/services.html Redirect permanent /entertainment/ http://www.meliacaribetropical.com/en/services.html Redirect permanent /press/ http://www.meliacaribetropical.com/en/index.html Redirect permanent /spanish/ http://www.meliacaribetropical.com/es/index.html Redirect permanent /es/restaurantes/ http://www.meliacaribetropical.com/es/gastronomia.html Redirect permanent /spanish/entertainment/ http://www.meliacaribetropical.com/es/servicios.html Redirect permanent /spanish/services/ http://www.meliacaribetropical.com/es/servicios.html Redirect permanent /es/spa/ http://www.meliacaribetropical.com/es/servicios.html Redirect permanent /spanish/accommodations/ http://www.meliacaribetropical.com/es/habitaciones.html Redirect permanent /spanish/spa/ http://www.meliacaribetropical.com/es/servicios.html Redirect permanent /spanish/royal/ http://www.meliacaribetropical.com/es/servicio-real.html Redirect permanent /spanish/dining/ http://www.meliacaribetropical.com/es/gastronomia.html Redirect permanent /spanish/flintstones/ http://www.meliacaribetropical.com/es/index.html Redirect permanent /es/galeria/ http://www.meliacaribetropical.com/es/visor.html Redirect permanent /spanish/gallery/ http://www.meliacaribetropical.com/es/visor.html Redirect permanent /es/reuniones-eventos/ http://www.meliacaribetropical.com/es/grupos.html Redirect permanent /lowest-rate.php http://www.meliacaribetropical.com/en/index.html Redirect permanent /es/los-picapiedra/ http://www.meliacaribetropical.com/es/index.html Redirect permanent /gallery/beach.html http://www.meliacaribetropical.com/en/index.html Redirect permanent /gallery/dining.html http://www.meliacaribetropical.com/en/gastronomy.html Redirect permanent /gallery/pools.html http://www.meliacaribetropical.com/en/index.html Redirect permanent /spanish/sitemap.html http://www.meliacaribetropical.com/es/index.html Redirect permanent /es/galeria/playa.html http://www.meliacaribetropical.com/es/index.html Redirect permanent /es/galeria/restaurantes.html http://www.meliacaribetropical.com/es/gastronomia.html Redirect permanent /es/galeria/piscinas.html http://www.meliacaribetropical.com/es/index.html Redirect permanent /es/prensa/ http://www.meliacaribetropical.com/es/index.html Redirect permanent /spanish/gallery/beach.html http://www.meliacaribetropical.com/es/index.html Redirect permanent /spanish/gallery/pools.html http://www.meliacaribetropical.com/es/index.html Redirect permanent /spanish/gallery/dining.html http://www.meliacaribetropical.com/es/gastronomia.html Redirect permanent /spanish/press/ http://www.meliacaribetropical.com/es/index.html Redirect permanent /en/groups.html http://www.meliacaribetropical.com/en/groups.html Redirect permanent /terms-condition.php http://www.meliacaribetropical.com/en/index.html Redirect permanent /es/all_inclusive.html http://www.meliacaribetropical.com/es/index.html Redirect permanent /es/terms-condition.php http://www.meliacaribetropical.com/es/index.html Redirect permanent /es/prensa/family-facilities-amenities.html http://www.meliacaribetropical.com/es/index.html Redirect permanent /es/outside-us-telephone-listing.php http://www.meliacaribetropical.com/en/index.html Redirect permanent /spanish/press/melia-international-brand-overhaul.html http://www.meliacaribetropical.com/es/index.html Redirect permanent /es/prensa/melia-international-brand-overhaul.html http://www.meliacaribetropical.com/es/index.html Redirect permanent /press/family-facilities-amenities.html http://www.meliacaribetropical.com/en/index.html Redirect permanent /press/melia-international-brand-overhaul.html http://www.meliacaribetropical.com/en/index.html Redirect permanent /es/prensa/melia-caribe-tropical-announces-fall-promotion.html http://www.meliacaribetropical.com/es/index.html Redirect permanent /spanish/press/melia-caribe-tropical-announces-fall-promotion.html http://www.meliacaribetropical.com/es/index.html Redirect permanent /press/melia-caribe-tropical-announces-fall-promotion.html http://www.meliacaribetropical.com/en/index.html
Intermediate & Advanced SEO | | Melia0