Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Googlebot being redirected but not users?
-
Hi,
We seem to have a slightly odd issue.
We noticed that a number of our location category pages were slipping off 1 page, and onto page 2 in our niche. On inspection, we noticed that our Arizona page had started ranking in place of a number of other location pages - Cali, Idaho, NJ etc. Weirdly, the pages they had replaced were no longer indexed, and would remain so, despite being fetched, tweeted etc.
One test was to see when the dropped out pages had been last crawled, or at least cached. When conducting the 'cache:domain.com/category/location' on these pages, we were getting 301 redirected to, you guessed it, the Arizona page. Very odd. However, the dropped out pages were serving 200 OK when run through header checker tools, screaming frog etc.
On the face of it, it would seem Googlebot is getting redirected when it is hitting a number of our key location pages, but users are not. Has anyone experienced anything like this? The theming of the pages are quite different in terms of content, meta etc.
Thanks.
-
Can anyone offer any insight on this? The issue shows no sign of improving, and our organic is tanking.
If this really is an issue on Google's side, and it appears based on our technical set up, how can I force Google to take note and reindex the pages?
Here are some more examples, from across a number of categories..
Category A:
Page that has dropped out of index: https://goo.gl/KEQ8Yh
Cached version of that page: https://goo.gl/DPzFWMPage that has dropped out of index: https://goo.gl/5KiQ4s Cached version of that page: https://goo.gl/myRWNg Category B: Page that has dropped out of index: https://goo.gl/pr3YQs
Cached version of that page: https://goo.gl/8SEYi5 Page that has dropped out of index: https://goo.gl/LqzDrg
Cached version of that page: https://goo.gl/iwPs45 Category
Page that has dropped out of index: https://goo.gl/YBZS7c Cached version of that page:https://goo.gl/n33QzG Page that has dropped out of index: https://goo.gl/Ht4gfO
Cached version of that page: https://goo.gl/u81vbA -
Weirdly, at the time this seemed to correct itself overnight without any fixes our end. However 6 months on and it has happened again... Only this time, all location pages have dropped out of index, but latest cache versions all redirect to the Kansas page.
Have checked log files for these relevant URLs, and all show 200 (and being crawled regularly). When you fetch them in SC the show as complete, and they are all still indexed in Bing.
Very confused!
-
Hi Nicola,
Have you checked your canonical tags to be sure that they are pointing to the correct URL? Sometimes with storefront pages people just copy/paste the same HTML, swapping out the contact information. But maybe they forgot to update the canonical tags?
Keep us updated!
-
Thanks for advice Chris. Have checked, and can't see any issues with htaccess or robots seem. A very strange one indeed!
-
Hi Anthony,
Desktop returns 200, whilst mobile returns a 302 to the mDOT site.
Thanks.
-
Hi Nicola,
Sounds like a very strange one indeed. I can't say I've ever heard of Google giving a redirect when other 3rd party crawlers give you a 200.
My only suggestion to begin the troubleshooting would be to have a look at your htaccess and maybe Robots to see if there are any directives in there addressing Google specifically.
Anthony's suggestion is also a great idea. At least you'll see what Google is picking up on those pages right now rather what they saw last time it was cached.
-
You mention these pages are returning 200 in SEO tools, but would you please share what are these URLs are returning when you Fetch as Googlebot in Google Search Console? Test it in both desktop and mobile versions.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Redirect Issue - Drop in ranking after CMS change
Hi Website - https://www.aasprint.com.au/ After we moved the site from wordpress to codeIgniter + angular there has been a huge drop in traffic and ranking. One of the thing we recently realized is the redirection - COULD THAT BE THE ISSUE? On the browser and sitemap the URL doesn't have "/" at the end When checked on redirection tool the URL seems to be redirecting to one with "/" at the end Attached are the screenshots. Also moz bar shows no redirection. However, the issue seems to be flagged by the site audit tool as 301 redirection. Not sure if it's the cause for the drop. What action to take? Any advice would be much appreciated. V7CNtqt j3dJ4TW
Intermediate & Advanced SEO | | Bhisshaun0 -
Redirect old image that has backlinks
Hi Moz Community! I'm doing an audit of a website and did a backlink analysis. In the backlink analysis, there is an image that has 66 backlinks but the image doesn't exist on the website anymore (it was on a website that was created in 2011 - 2 web launches ago). I don't believe a 301 redirect will work for an image that doesn't exist anymore. How would I redirect the image URL (it's WordPress so we have a specific URL that other websites are linking to but get 404 errors) without going to each individual website and requesting they change the URL link? Any advice or recommendations would be great. Thanks!
Intermediate & Advanced SEO | | BradChandler1 -
Mobile Googlebot vs Desktop Googlebot - GWT reports - Crawl errors
Hi Everyone, I have a very specific SEO question. I am doing a site audit and one of the crawl reports is showing tons of 404's for the "smartphone" bot and with very recent crawl dates. If our website is responsive, and we do not have a mobile version of the website I do not understand why the desktop report version has tons of 404's and yet the smartphone does not. I think I am not understanding something conceptually. I think it has something to do with this little message in the Mobile crawl report. "Errors that occurred only when your site was crawled by Googlebot (errors didn't appear for desktop)." If I understand correctly, the "smartphone" report will only show URL's that are not on the desktop report. Is this correct?
Intermediate & Advanced SEO | | Carla_Dawson0 -
Redirecting to a new domain... a second time
Hi all, I help run a website for a history-themed podcast and we just moved it to its second domain in 7 years. We've had very good SEO up until last week, and I'm wondering if I screwed up the way I redirected the domains. It's like this: Originally the site was hosted at "first.com", and it acquired inbound links. However, we then started to host the site on blogger, so we... Redirected the site to "second.blogspot.com". (Thus, 1 --> 2) It stayed here for about 7 years and got lots of traffic. Two weeks ago we moved it off of blogger and into Wordpress, so we 301 redirected everything to... third.com. (Thus, 1 --> 2 --> 3) The redirects worked, and when we Google individual posts, we are now seeing them in Google's index at the new URL. My question: What about the 1--> 2 redirect? There are still lots of links pointing to "first.com". Last week I went into my GoDaddy settings and changed the first redirect, so that first.com now points to third.com. (Thus 1 --> 3, and 2-->3) I was correct in doing that, right? The drop in Google traffic I've seen this past week makes me think that maybe I screwed something up. Should we have kept 1 --> 2 --> 3? (Again, now we have 1-->3 and 2-->3) Thanks for any insights on this! Tom
Intermediate & Advanced SEO | | TomNYC1 -
Should we 301 redirect old events pages on a website?
We have a client that has an events category section that is filled to the brim with past events webpages. Another issue is that these old events webpages all contain duplicate meta description tags, so we are concerned that Google might be penalizing our client's website for this issue. Our client does not want to create specialized meta description tags for these old events pages. Would it be a good idea to 301 redirect these old events landing pages to the main events category page to pass off link equity & remove the duplicate meta description tag issue? This seems drastic (we even noticed that searchmarketingexpo.com is keeping their old events pages). However it seems like these old events webpages offer little value to our website visitors. Any feedback would be much appreciated.
Intermediate & Advanced SEO | | RosemaryB0 -
For how long does Google honor a 302 redirect?
Greetings! I would love some recent experiences to support our experience which is +/- 1 year old on this question. Based on our experiences around a year ago, I believe that Google will only honor a 302 temporary redirect for a relatively short period - perhaps up to a month - and then it will begin treating the redirect as a 301 redirect and will remove the old page from the index. Have others seen this? Is there an update on what the max "safe" period to have a 302 in place could be? We have a domain that is soon to experience about 3 months of "downtime" with no content on it, but the content will be back after that time. Ideally we would 302 redirect the pages elsewhere just for that downtime period. However, I don't want to do a 302 redirect if there is a risk that the pages will lose all of their accumulated authority and indexing. Basically, is there any safe way to just put the domain on ice for a few months? Please share recent experience only. Thanks for your insights!
Intermediate & Advanced SEO | | g-s-m0 -
301 redirect with /? in URL
For a Wordpress site that has the ending / in the URL with a ? after it... how can you do a 301 redirect to strip off anything after the / For example how to take this URL domain.com/article-name/?utm_source=feedburner and 301 to this URL domain.com/article-name/ Thank you for the help
Intermediate & Advanced SEO | | COEDMediaGroup0 -
Changing a parent category and 301 redirecting
I have a set of three pages that are subpages of a parent. The structure is as follows: mysite.com/directory/personal-widgets mysite.com/directory/commercial-widgets mysite.com/directory/widgets-services The partent page name "directory" really isn't working for where I want these pages to evolve. So I want to change it to "guides" In a world without worrying about google, I would simply change the parent page to guides, so they look like this, and be done with it: mysite.com/guides/personal-widgets But, the obvious problem is that I have external links to the page now. And the pages have a nice PR. And they also have Facebook page Likes and I don't know if I'll lose those. I know that if I should do this I should redirect the pages to the new pages of course. My question is: Will redirecting the old URL to the new URL with a 301 cause anything negative to happen that I might not be expecting? Does Google dislike Redirects for any reason, or understand they are sometimes necessary?
Intermediate & Advanced SEO | | bizzer0