Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Moz Tools
    3. Moz Local
    4. Moz Local: Does cancelling change information in business listings?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Moz Local: Does cancelling change information in business listings?

    Moz Local
    3
    4
    2726
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • lssi_admin
      lssi_admin last edited by

      I was reading the FAQ on Moz Local and would like clarification about this question/answer:

      What happens to my listings on the sites in your network if I cancel my Moz Local subscription?

      Moz Local will simply report to the sites in our network that the listing is no longer under management by one of our customers. In this event, Acxiom and Neustar Localeze will revert your listings to their status prior to your Moz Local subscription. In some cases, your other listings will lose enhanced content like website URL, secondary category information, logos, and other images.

      Moz Local will not actively remove your listing from our network of sites. You will always have the ability to reclaim your listings manually on each site if you decide to cancel your Moz Local subscription.

      So let's say my business moved to another location. Then I signed up for a Moz Local subscription, updated my business address, and then did not renew. After I cancel the Moz Local subscription, will my business address in the Acxiom and Localeze listings revert to what it was before I changed it through Moz Local?

      Please let me know. Thanks!

      1 Reply Last reply Reply Quote 0
      • JordanRailsback
        JordanRailsback @Dandelion last edited by

        Hey Dandelion!

        We do send a signal to our partners when a listing is cancelled, but that message is effectively just saying "this listing is no longer being managed by Moz". From that point, each aggregator has a different way that they treat that and respond. Most aggregators just metaphorically shrug their shoulders, dissociate our service with the listing in their database and move on, but a couple (namely, Acxiom and Localeze) elect to revert the listing back to its previous form.

        I can totally see how the result could feel like a malicious action from our side, but I assure you that we're taking the most mild action possible with each of out partners to simply relinquish ownership of that listing. 🙂

        I hope this helps to provide some color to the way those relationships work! Let me know if you have any further questions!

        1 Reply Last reply Reply Quote 0
        • Dandelion
          Dandelion Subscriber last edited by

          Sounds like it is what Moz does, not what Localeze and Acxiom do. It seems like the only way they would know to change it back is because Moz tells them to revert.

          JordanRailsback 1 Reply Last reply Reply Quote 0
          • JordanRailsback
            JordanRailsback last edited by

            Yep, that's a correct interpretation of what Localeze and Acxiom do when you cancel your Moz Local listing!

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • NatePRP

              Unsolved Google Business not approving website url

              google business website

              Google will not publish my website to my business profile. https://maps.app.goo.gl/8sy4VD4Nin4zL2J49 Is this an issue with MOZ local or something else I need to do? My website is https://poolrepairpro.com I am using godaddy as my registrar and also using their website builder. I have integrated my google business profile/ reviews with godaddy website. I have submitted my sitemap to search console, connected google analytics, connected search console to analytics. I am also using gsuite for my email... Thank you, Nate

              Moz Local | | NatePRP
              0
            • Acrowe

              Unsolved Google My Business and Virtual Offices

              gmblisting

              Moz support suggests that the community may be able to answer this question, and I would appreciate the help. I own a coworking space that offers virtual office services. Based on my reading of Google's guidelines, A virtual office doesn't qualify for a GMB listing. However, multiple virtual office sites are offering GMB PIN codes if the member signs up for 6 months of service. The claim is that Google will see the address as "stable" after 6 months. The only possible reference I can find for this is 6 months for SEO results. Google expressly states, "virtual offices are not eligible for a business profile." Thanks for any feedback

              Moz Local | | Acrowe
              1
            • ShopSplendor2

              Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY

              moz local

              AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP. I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT! IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/

              Moz Local | | ShopSplendor2
              0
            • hushtherapeutic

              Unsolved Why does our Apple Maps listing say "permanently closed"?

              hush therapeutic massage apple maps listing not correct

              Screen Shot 2022-08-15 at 5.28.53 PM.png

              Moz Local | | hushtherapeutic
              0
            • Marvellous

              WIll Moz local submit to all local directories?

              I have some variance in my company name (spacing/nospacing) and even my web address, www/non-www so I want to consolidate all of them. On top of that I need to build up my local citations so need to submit to more local directories. Will Moz local take away the job of local directory submission from me? I understand they use like 5 data aggregators, I understand they are the directories of directories, so does that mean these 4 will submit to local directories for me? How many local directories is moz local suppose to get you on? Also I understand it can take a month for your listing to show. In this case, would it not be better to just do it manually? I mean if I submit to yell.com now it's going to be there instantly, on top of that If I don't have the time I can outsource the work to India for very cheap and probably cost less than £84? Thanks

              Moz Local | | Marvellous
              2
            • bennybellagio

              Moz Local - Multiple locations - How to Add another Location

              Hello, Im so new to Moz Local and currently I have 2 of my clients using the service.  I'm trying to add a second location for one of my client.  Can anyone give me insight...step by step on How to do this? Please take a look at the screenshot.  Also I believe it shows the second location as a duplicate? Best Practice on how to approach this? Regards, Benny BfvGgGA.jpg

              Moz Local | | bennybellagio
              2
            • ArthurRadtke

              How long does it take for the MOZ Local to update?

              Hello, I use MOZ local to keep track of major citations for 30+ clients. Sometimes, it happens that I would be working on a new company, which does not have any significant number of active citations. And MOZ local does not seem to update very often, when I have already created citations for that particular new company. Can anyone update me about, what is the normal timeline for the MOZ Local to update new citations? I am using this URL to keep track of my company citation ranks: moz.com/local/search. Thank you in advance.

              Moz Local | | ArthurRadtke
              0
            • Philip-DiPatrizio

              How does Moz Local work with business that don't have a physical location? (e.g., handyman, locksmith, etc.)

              I'm wondering how Moz Local will handle a business that doesn't want to publicly display an address.  A handyman, landscaper, or locksmith might want to do something like this.  Is it easily handled or do you have to manually try to "work around" to hide the address on sites that let you? Thanks!

              Moz Local | | Philip-DiPatrizio
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.