Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Category: Moz Local
Discuss the Moz Local tool with other users.
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Unsolved SAB Solution
What is the best solution using Moz Local for a Service Area Business?
| smartlocaldenver0 -
Unsolved Apple Maps isn't syncing
Hi there! I have been using Mozlocal for a local client for a few months now. They recently opened, so I began the syncing process a few weeks ago. Apple Maps is reporting as synced when I view it in my Listings, but when viewing the actual listing on Apple Maps, the hours are very wrong. It is an important time of year for this business, and appearing as not open for 6 days a week is not great. Is there anything else I can do through Mozlocal to get this listing fully synced?
| Beth_Shockley0 -
Unsolved Facebook Connection
Hello I can not for the life of me figure out how to connect Facebook. I have tried, my wife has tried. We have tried on chrome, safari, and bing and we just can't seem to make it work. Can you help us with this? Thanks.
| Ingrins0 -
Unsolved can I set up a white-labeled version of Moz local
I am wondering if Moz Pro account users have the option to set up a white-labeled version of the Moz Local Listings Checker? And if so, how? It would be an excellent tool to entice customers to sign up for our services.
| KoreyKorfi0 -
Unsolved How long do you tell your SEO customers to wait before they start to see actual results from their SEO?
So, this is probably one of the most challenging questions for SEO agencies likes ours to answer. That is how long does it take for a business to see an increase in sales, because of the business investing in organic or local SEO. It ultimately comes down to how competitive the business sector is, we do know that. We are just wondering what various SEO companies tell their clients. Is it for example, they have to wait a minimum of six months of paying for SEO, before they can get the business on page one of Google? Or, instead, do you carry out an SEO audit at the start, and then make an estimate for how long it will take to get the business on page one of Google?
| sarahwalsh0 -
Unsolved Google Business not approving website url
Google will not publish my website to my business profile. https://maps.app.goo.gl/8sy4VD4Nin4zL2J49 Is this an issue with MOZ local or something else I need to do? My website is https://poolrepairpro.com I am using godaddy as my registrar and also using their website builder. I have integrated my google business profile/ reviews with godaddy website. I have submitted my sitemap to search console, connected google analytics, connected search console to analytics. I am also using gsuite for my email... Thank you, Nate
| NatePRP0 -
Unsolved Google My Business and Virtual Offices
Moz support suggests that the community may be able to answer this question, and I would appreciate the help. I own a coworking space that offers virtual office services. Based on my reading of Google's guidelines, A virtual office doesn't qualify for a GMB listing. However, multiple virtual office sites are offering GMB PIN codes if the member signs up for 6 months of service. The claim is that Google will see the address as "stable" after 6 months. The only possible reference I can find for this is 6 months for SEO results. Google expressly states, "virtual offices are not eligible for a business profile." Thanks for any feedback
| Acrowe1 -
Unsolved How to add yelp on my Moz Local?
How do i sync my yelp on my Moz Local? #Yelp
| CTSoftwash0 -
Unsolved My google reviews are not transfering over to the directory sites
My google reviews are not transferring over to the directory sites how do we fix this? im looking at the chamber of commerce and it says 0 reviews
| Roberthodges0 -
When moz updates DA of any site?
when moz updates DA of any site? my site DA is not increasing..
| jsalazbarman3 -
Solved "Your location could not be saved"
I have several locations on MOZ Local. I haven't had any trouble before, but now when I try to update anything (on any location) I get this error "Your location could not be saved" and if I attempt to navigate off the page it reminds me that my changes won't be saved. ???? I don't see anything wrong with any entries.
| c3ajeff0 -
Unsolved Moz Local business listing
Hello, I just signed up for Moz local, when will all of the directories promised be populated with the information I filled out in the dashboard? It is my understanding, I just fill out my profile on Moz local and all the business listing will be automatically created and updated for me. or do I need to create the account on for example Manta and Forsquare and then you will update the existing account. Please reply back to me with clear answer and instructions to my question. Thank you!
| StreetInjerafood0 -
Unsolved SEO Tracking Tools Local Search Results (Affordable!)
Are there any tools that would help our agency track hundreds of websites against specific local search terms affordably.
| woshea0 -
Unsolved google places suspended
Hello everyone, my google places was suspended when I joined Moz Local and used the service.....any idea whats going on?
| Scoopity0 -
Unsolved how to add my known backlinks manually to moz
hello
| icogems
i have cryptocurrency website and i found backlinks listed in my google webmasters dashboard, but those backlinks dont show in my moz dashboard even after 45 days. so my question is can i add those backlinks to moz, just to check my website real da score thanks,0 -
Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY
AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP. I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT! IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/
| ShopSplendor20 -
Unsolved Why does our Apple Maps listing say "permanently closed"?
Screen Shot 2022-08-15 at 5.28.53 PM.png
| hushtherapeutic0 -
How to add backlinks
Hey, How to add more Backlinks of High Quality to my new Website www.clipnova.com Thanks, www.clipnova.com
| CLIPNOVA0 -
Help!!! GMB Service-Area Business
Hello fello SEO’s! I’ve got some GMB questions that have been wracking my brain for the last couple weeks and need some ideas. Tl;dr - How should we properly set up service-area GMBs? Create GMBs for every county we serve? Additional context and questions below: I have an enterprise level client who operates in the flooring industry. One thing that separates them from the pack is they don’t have physical locations (service area business) despite serving mostly the entire continental US. Currently, I am working to cleanup the GMB profiles because they have been neglected. My idea/what I think is the norm, was to create GMB profiles for the major markets they served. Within those GMB’s we would target major counties served within that area aka the service areas. However, I was met with some push back on this. Someone mentioned that we should instead be creating individual GMB profiles FOR EACH county that was served. I cautioned against this mainly because of the amount of work it work it would take to create/maintain/drive reviews for/etc if we had a GMB set up for almost every county in the US. Now that we got that boring context out of the way, my question to you is this. 1. How should we properly set up service-area GMBs? Create GMBs for every county we serve? Or Create GMB’s for main markets only and list the counties served in the GMB profile backend? 2. For each GMB profile create, a matching city-page will also be created. What information should be listed on the city page? Obvs, NAP, map, reviews, etc. I’m talking about copy. Is one of our keywords in “laminate flooring installation Los Angeles” should that keyword be optimized in the Los Angeles City page? Or should the LA city page be a hub, and have multiple surrounding pages optimized around keywords. For example, just having a page dedicated to the keyword “laminate flooring installation Los Angeles” Helpful answers appreciated!
| BryanPhelps-BigLeapWeb0 -
Moz Local and Apple Maps: How does the listing update work?
Hello, how are apple maps updated via Moz Local? We have a client who changed their business name within the last six months. We noticed one of the few items that has not changed to date within their Moz dashboard is the name of the business on Apple Maps. In the Accuracy grid, the only item not checked within the Apple Maps column is the business name. Does anyone know how this process works within the Moz Local portal? Is there something we can do to advance the name change on our end? Thank you.
| JaredBroussard1 -
MozLocal in Australia?
Hi Guys, I've checked out MozLocal, but noticed the sources that are referenced are more US based. Is there a version that would target Australian sources coming or has anyone in Australia used Mozlocal and had good results they can share? Thanks in advance! Stel
| StelinSEO0 -
How long does it take for the MOZ Local to update?
Hello, I use MOZ local to keep track of major citations for 30+ clients. Sometimes, it happens that I would be working on a new company, which does not have any significant number of active citations. And MOZ local does not seem to update very often, when I have already created citations for that particular new company. Can anyone update me about, what is the normal timeline for the MOZ Local to update new citations? I am using this URL to keep track of my company citation ranks: moz.com/local/search. Thank you in advance.
| ArthurRadtke0 -
Should I use Moz Local?
I have put the time in to review all our business listings and updated it individually. Are there more advantages in using Moz Local besides the convenience? For those that use it, what else have you found to be beneficial? Would love to hear your thoughts. Thanks,
| Eric_S
Eric2 -
MOZ not verifying my Google My Business listing
Hello Folks, Moz Local is not verifying my Google My Business Listing nor is it verifying the manual CSV upload. My Google My Business Listing and my manual CSV upload correctly display all of the same information as my Google My Business Listing and Facebook Page using the following Moz Local guidelines. The only thing that I can think of is that Moz Local is currently pulling up and older listing with a toll free number; however that has been corrected and the feed is real time, so I'm at a loss. Facebook The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local. The primary phone number listed must be a unique local number or a toll-free number. The primary page category must be “local business”. A minimum of 2 visitor check-ins are required. Not sure what to do here? Head to Facebook's resources to see how to let people check in and how you can check in. The page must be fully accessible to all potential visitors, so any restrictions based on age, location, etc. must be disabled. This can be easily checked by attempting to view the Facebook page in a Chrome incognito browser while not logged into a Facebook account; if you can view the page normally in these conditions, the accessibility should be in good shape! Google My Business The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local. The primary phone number listed must be a unique local number or a toll-free number. The business must not be listed as a “service area business”. A service area business displays with the street address being hidden, as well as the listing not being surfaced through the Google Places API (which is where we pull the listing details from). The listing must be verified by postcard. As a note, it may take a couple days after the postcard verification process for the listing to be available through the Google Places API. The listing must be completely searchable through Google Maps, with the full NAP listed correctly. Any help would be appreciated.
| Kodiiac0 -
Moz Local: Does cancelling change information in business listings?
I was reading the FAQ on Moz Local and would like clarification about this question/answer: What happens to my listings on the sites in your network if I cancel my Moz Local subscription? Moz Local will simply report to the sites in our network that the listing is no longer under management by one of our customers. In this event, Acxiom and Neustar Localeze will revert your listings to their status prior to your Moz Local subscription. In some cases, your other listings will lose enhanced content like website URL, secondary category information, logos, and other images. Moz Local will not actively remove your listing from our network of sites. You will always have the ability to reclaim your listings manually on each site if you decide to cancel your Moz Local subscription. So let's say my business moved to another location. Then I signed up for a Moz Local subscription, updated my business address, and then did not renew. After I cancel the Moz Local subscription, will my business address in the Acxiom and Localeze listings revert to what it was before I changed it through Moz Local? Please let me know. Thanks!
| lssi_admin0 -
Changing Phone Number for all of my Listings
Local Listings - We need to change the phone number. We made a new Facebook but the old one keeps syncing so I need to know how long before we can have the new phone number showing up on all of our other listings
| chroma_marketing0 -
How do I fix: Error Code 901: DNS Errors Prevented Crawler from Resolving Hostname
The Moz Site crawl has pulled this issue on our site: Error Code 901: DNS Errors Prevented Crawler from Resolving Hostname We have double checked to ensure that the site is not blocking any crawls but the error is still happening. This is preventing Moz from acknowledging the other errors that we have fixed. How do I prevent/fix this error message? Thanks!
| MeganP0 -
“XXX Close” and “XXX Cl” showing up as inconsistencies of the same address in Moz Local checker
I was using the moz local check listing feature to check one of our clients whos addresses is “XXX Close” When i check listing in moz local i get 2 options of the site : with address “XXX Close” with address “XXX Cl” If i click on the “XXX Close” version it shows me listing where the address is written as “XXX Cl” as being inconsistent and visa versa if i click on the “XXX Cl” version. (this happens as some sites reformat the text, ive submitted them all as “XXX Close”) Is the something to be concerned about ? eg. could it effect rankings or does google understand that they are the same ?
| mike8780 -
Insider Pages and Citysearch listing issues
On our dashboard, I noticed that our Insider Pages listing (the one with the Insider Pages symbol) is linking to the listing for Citysearch. It is also the same link used for our Citysearch listing. Why is that? I managed to find our Insider Pages listing through a search on Google, but why isn't our Insider Pages listing in the dashboard going to that instead? Secondly, our Citysearch listing is showing a "PowerListings Synced" below the description, which indicates that it is managed by Yext. However, to our knowledge, we have not used Yext for that location. Could that be an issue? If we make an update to our listing, will it still be pushed to Citysearch? Thanks!
| Ree17010 -
I just submitted a Local listing. How long does it take to propagate?
I'm a newbie for Local but I want to learn it well. How soon will the data be propagated so I can see if there are inconsistencies or duplicates. Thanks!
| joncombridges0 -
WIll Moz local submit to all local directories?
I have some variance in my company name (spacing/nospacing) and even my web address, www/non-www so I want to consolidate all of them. On top of that I need to build up my local citations so need to submit to more local directories. Will Moz local take away the job of local directory submission from me? I understand they use like 5 data aggregators, I understand they are the directories of directories, so does that mean these 4 will submit to local directories for me? How many local directories is moz local suppose to get you on? Also I understand it can take a month for your listing to show. In this case, would it not be better to just do it manually? I mean if I submit to yell.com now it's going to be there instantly, on top of that If I don't have the time I can outsource the work to India for very cheap and probably cost less than £84? Thanks
| Marvellous2 -
Moz Local - Multiple locations - How to Add another Location
Hello, Im so new to Moz Local and currently I have 2 of my clients using the service. I'm trying to add a second location for one of my client. Can anyone give me insight...step by step on How to do this? Please take a look at the screenshot. Also I believe it shows the second location as a duplicate? Best Practice on how to approach this? Regards, Benny BfvGgGA.jpg
| bennybellagio2 -
Moz Local Listing Score
Hi there, I purchased MozLocal for my firm on February 27th, about 7 and a half weeks ago to the day. While I've been waiting for the results to populate and the program to do it's work, I've been manually updating all the other listings with photos and categories based off the "missing info" Moz Local provides. Throughout the last almost 8 weeks, my listing score has increased a total of 1%. At this point, should I expect to see any further results from this tool? I'm still seeing "Update in progress", yet it seems enough time has passed for at least something to happen. After two months of waiting, I'm wondering if I would have been better off updating these listings myself. Does anyone have any idea when/if I should be seeing any results?
| LMcLaughlin0 -
Moz Local users: Specs for Images?
I'm working on the the CSV for Moz Local and I'm wondering about Image and Logo specs. For the five images that are allowed to be uploaded, are there any size specs (width, height and file size) that assures that my images will be likely to be accepted throughout the various Moz Local partners? Same goes for logo specs. Thanks,
| SmileMoreSEO
Erik0 -
How do I delete a listing from Moz Local?
I need to delete an old client from my published listings.
| wparlaman4 -
How do I correct my axiom.com directory listing?
Does anyone know how I can correct my axiom.com directory listing? I do pay for Moz Local Listings, however, this one refused to updater per my CVS file used by Moz. Is there a way to do so without paying axiom as well? The provided website URL fails to display and the city is incorrect on axiom.com's directory. It is correct in the Moz file submitted.
| jessential0 -
How does Moz Local work with business that don't have a physical location? (e.g., handyman, locksmith, etc.)
I'm wondering how Moz Local will handle a business that doesn't want to publicly display an address. A handyman, landscaper, or locksmith might want to do something like this. Is it easily handled or do you have to manually try to "work around" to hide the address on sites that let you? Thanks!
| Philip-DiPatrizio0
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