Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Moz was unable to crawl your site? Redirect Loop issue
-
Moz was unable to crawl your site on Jul 25, 2017. I am getting this message for my site: It says "unable to access your homepage due to a redirect loop.
Site is working fine and last crawled on 22nd July. I am not sure why this issue is coming.
When I checked the website in Chrome extension it saysThe server has previously indicated this domain should always be accessed via HTTPS (HSTS Protocol). Chrome has cached this internally, and did not connect to any server for this redirect. Chrome reports this redirect as a "307 Internal Redirect" however this probably would have been a "301 Permanent redirect" originally. You can verify this by clearing your browser cache and visiting the original URL again.
Not sure if this is actual issue, This is migrated on Https just 5 days ago so may be it will resolved automatically. Not sure, can anybody from Moz team help me with this?
-
HI,just checking if anyone figured out the issue with this?
-
Yes, this is actually very confusing.
I don't know on which metrics Moz is crawling the websites and providing the issues report. Few days back when I put the query I also got this issue on my website and now this issue is removed automatically.
Nothing is alarming in Google Webmasters too and when I checked manually everything seems fine. So, can't say much about this issue
So, if you will get some solution then just let me know also so that I can also work on this
Thanks anyways.
-
Hey Guys
I'm getting the same redirect loop error today for one of my client's sites. We have not changed anything on the site recently and it worked perfectly in Moz Pro Campaign for several weeks, so what's happened? The same thing happened to another client of mine a week ago. Their site crawled perfectly in Moz for weeks, but all of a sudden Moz could not crawl it because of a redirect loop issue.
The site is http://aprilrandlelaw.com/
FULL ERROR MESSAGE
We were unable to access your homepage due to a redirect loop, which prevented us from crawling the rest of your site. Your homepage is likely redirecting to itself. Because we can only crawl if we find unique pages, the redirect on your homepage is stopping us from crawling past that page. It is possible that other browsers and search engines are encountering this problem and aborting their sessions as well. We recommend eliminating any unnecessary, circular or indefinite redirects on your homepage. Also, make sure your site is not mandating cookies, which can cause circular redirects and make crawling more difficult. Typically errors like this should be investigated and fixed by the site webmaster.
-
Hi Rahul. You can run your site through Goodle's Pagespeed Insights tool and also see the redirects. Also there are many other things reported by Pagespeed that could be fixed. I have found optimizing images and minification to be pretty simple and Pagespeed will provide the optimized files for download.
Best!
-
Thanks Chris for your reply.
No, not plugin.
we used 301 but redirect path in Chrome is showing 302 on www and 301 then on https://kuzyklaw.com
May be this is why we are getting this issue, I will check with my developers to fix this. Thanks anyways.
-
Hi. Hopefully MOZ team will respond but I noticed if I type "http://www.kuzyklaw.com" I get a 301 to "https://www.kuzyklaw.com" and then another 301 to "https://kuzyklaw.com/".
One to many redirects I think. Noticed you are WP. Did you use a plugin for the https change?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why is this site ranked #1 in Google with such a low DA (is DA not important anymore?)
Hi Guys, Would you mind helping me with the below please? I would like to get your view on it and why Google ranks a really new domain name #1 with super low domain authority? Or is Domain Authority useless now in Google? It seems like from the last update that John Mueller said that they do not use Domain Authority so is Moz Domain Authority tool not to take seriously or am I missing something? There is a new rehab in Thailand called https://thebeachrehab.com/ (Domain authority 13)It's ranked #1 in Google.co.th for these phrases: drug rehab thailand but also for addiction rehab thailand. So when checking the backlink profile it got merely 21 backlinks from really low DA sites (and some of those are really spammy or not related). Now there are lots of sites in this industry here which have a lot higher domain authority and have been around for years. The beach rehab is maybe only like 6 months old. Here are three domains which have been around for many years and have much higher DA and also more relevant content. These are just 3 samples of many others... <cite class="iUh30">https://www.thecabinchiangmai.com (Domain Authority 52)</cite>https://www.hope-rehab-center-thailand.com/ (Domain Authority 40)https://www.dararehab.com (Domain Authority 32) These three sites got lots of high DA backlinks (DA 90++) from strong media links like time.com, theguardian.com, telegraph.co.uk etc. (especially thecabinchiangmai.com) but the other 2 got lots of solid backlinks from really high DA sites. So when looking at the content, thebeachrehab.com has less content as well. Can anyone have a look and let me know your thoughts why Google picks a brand new site, with DA 13 and little content in the top compared to competition? I do not see the logic in this? Cheers
White Hat / Black Hat SEO | | igniterman75
John0 -
Preventing CNAME Site Duplications
Hello fellow mozzers! Let me see if I can explain this properly. First, our server admin is out of contact at the moment,
White Hat / Black Hat SEO | | David-Kley
so we are having to take this project on somewhat blind. (forgive the ignorance of terms). We have a client that needs a cname record setup, as they need a sales.DOMAIN.com to go to a different
provider of data. They have a "store" platform that is hosted elsewhere and they require a cname to be
sent to a custom subdomain they set up on their end. My question is, how do we prevent the cname from being indexed along with the main domain? If we
process a redirect for the subdomain, then the site will not be able to go out and grab the other providers
info and display it. Currently, if you type in the sales.DOMAIN.com it shows the main site's homepage.
That cannot be allow to take place as we all know, having more than one domain with
exact same content = very bad for seo. I'd rather not rely on Google to figure it out. Should we just have the cname host (where its pointing at) add a robots rule and have it set to not index
the cname? The store does not need to be indexed, as the items are changed almost daily. Lastly, is an A record required for this type of situation in any way? Forgive my ignorance of subdomains, cname records and related terms. Our server admin being
unavailable is not helping this project move along any. Any advice on the best way to handle
this would be very helpful!0 -
Acquire domains to boost yours, how to redirect an acquired domain
What is the best way to redirect for best SEO benefits? Examples: glaspunt.nl -> glas.nl fietstassen.eu -> loodgieter.nl Any technical information how to (root) redirect for best SEO practices?
White Hat / Black Hat SEO | | remkoallertz0 -
Forcing Google to Crawl a Backlink URL
I was surprised that I couldn't find much info on this topic, considering that Googlebot must crawl a backlink url in order to process a disavow request (ie Penguin recovery and reconsideration requests). My trouble is that we recently received a great backlink from a buried page on a .gov domain and the page has yet to be crawled after 4 months. What is the best way to nudge Googlebot into crawling the url and discovering our link?
White Hat / Black Hat SEO | | Choice0 -
Remedies, Cure, and Precautions for 302 redirect Hijacking.
Hi Moz Guys, I hope all of you are good out there. I am here to discuss remedies, cure, and precautions for 302 redirect hijacking. Although it is quite old and whenever I searched in Google, it looks like a long gone glitch of Google serps but it just happened to one of my customers' site. The site in question is www(dot)solidswiss(dot)cd. If you check the cache(cache:site) then you can see a hijacked site in the urls of the cached page. As a result all my customer's listing in the serps are replaced with this site. This hacked site then is redirecting to a competitor's site. I did many things to cop with the problem, site came back in the serps but hackers are doing this on lots of domains so when it recovered from one site then another site catches it. I am doing lots of reporting on submit spam site. I am doing lots of feedback on the serps page. I have switched to https . But seems like nothing is working. This community is full of experts and technical people. I am wondering that what are your views and suggestions to handle the problem permanently?
White Hat / Black Hat SEO | | adqas0 -
Does Google crawl and index dynamic pages?
I've linked a category page(static) to my homepage and linked a product page (dynamic page) to the category page. I tried to crawl my website using my homepage URL with the help of Screamingfrog while using Google Bot 2.1 as the user agent. Based on the results, it can crawl the product page which is a dynamic. Here's a sample product page which is a dynamic page(we're using product IDs instead of keyword-rich URLs for consistency):http://domain.com/AB1234567 Here's a sample category page: http://domain.com/city/area Here's my full question, does the spider result (from Screamingfrog) means Google will properly crawl and index the property pages though they are dynamic?
White Hat / Black Hat SEO | | esiow20130 -
Tags on WordPress Sites, Good or bad?
My main concern is about the entire tags strategy. The whole concept has really been first seen by myself on WordPress which seems to be bringing positive results to these sites and now there are even plugins that auto generate tags. Can someone detail more about the pros and cons of tags? I was under the impression that google does not want 1000's of pages auto generated just because of a simple tag keyword, and then show relevant content to that specific tag. Usually these are just like search results pages... how are tag pages beneficial? Is there something going on behind the scenes with wordpress tags that actually bring benefits to these wp blogs? Setting a custom coded tag feature on a custom site just seems to create numerous spammy pages. I understand these pages may be good from a user perspective, but what about from an SEO perspective and getting indexed and driving traffic... Indexed and driving traffic is my main concern here, so as a recap I'd like to understand the pros and cons about tags on wp vs custom coded sites, and the correct way to set these up for SEO purposes.
White Hat / Black Hat SEO | | WebServiceConsulting.com1 -
Site being targeted by hardcore porn links
We noticed recently a huge amount of referral traffic coming to a client's site from various hard cord porn sites. One of the sites has become the 4th largest referrer and there are maybe 20 other sites sending traffic. I did a Whois look up on some of the sites and they're all registered to various people & companies, most of them are pretty shady looking. I don't know if the sites have been hacked or are deliberately sending traffic to my client's site, but it's obviously a concern. The client's site was compromised a few months ago and had a bunch of spam links inserted into the homepage code. Has anyone else seen this before? Any ideas why someone would do this, what the risks are and how we fix it? All help & suggestions greatly appreciated, many thanks in advance. MB.
White Hat / Black Hat SEO | | MattBarker0