Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Moz was unable to crawl your site? Redirect Loop issue
-
Moz was unable to crawl your site on Jul 25, 2017. I am getting this message for my site: It says "unable to access your homepage due to a redirect loop.
Site is working fine and last crawled on 22nd July. I am not sure why this issue is coming.
When I checked the website in Chrome extension it saysThe server has previously indicated this domain should always be accessed via HTTPS (HSTS Protocol). Chrome has cached this internally, and did not connect to any server for this redirect. Chrome reports this redirect as a "307 Internal Redirect" however this probably would have been a "301 Permanent redirect" originally. You can verify this by clearing your browser cache and visiting the original URL again.
Not sure if this is actual issue, This is migrated on Https just 5 days ago so may be it will resolved automatically. Not sure, can anybody from Moz team help me with this?
-
HI,just checking if anyone figured out the issue with this?
-
Yes, this is actually very confusing.
I don't know on which metrics Moz is crawling the websites and providing the issues report. Few days back when I put the query I also got this issue on my website and now this issue is removed automatically.
Nothing is alarming in Google Webmasters too and when I checked manually everything seems fine. So, can't say much about this issue
So, if you will get some solution then just let me know also so that I can also work on this
Thanks anyways.
-
Hey Guys
I'm getting the same redirect loop error today for one of my client's sites. We have not changed anything on the site recently and it worked perfectly in Moz Pro Campaign for several weeks, so what's happened? The same thing happened to another client of mine a week ago. Their site crawled perfectly in Moz for weeks, but all of a sudden Moz could not crawl it because of a redirect loop issue.
The site is http://aprilrandlelaw.com/
FULL ERROR MESSAGE
We were unable to access your homepage due to a redirect loop, which prevented us from crawling the rest of your site. Your homepage is likely redirecting to itself. Because we can only crawl if we find unique pages, the redirect on your homepage is stopping us from crawling past that page. It is possible that other browsers and search engines are encountering this problem and aborting their sessions as well. We recommend eliminating any unnecessary, circular or indefinite redirects on your homepage. Also, make sure your site is not mandating cookies, which can cause circular redirects and make crawling more difficult. Typically errors like this should be investigated and fixed by the site webmaster.
-
Hi Rahul. You can run your site through Goodle's Pagespeed Insights tool and also see the redirects. Also there are many other things reported by Pagespeed that could be fixed. I have found optimizing images and minification to be pretty simple and Pagespeed will provide the optimized files for download.
Best!
-
Thanks Chris for your reply.
No, not plugin.
we used 301 but redirect path in Chrome is showing 302 on www and 301 then on https://kuzyklaw.com
May be this is why we are getting this issue, I will check with my developers to fix this. Thanks anyways.
-
Hi. Hopefully MOZ team will respond but I noticed if I type "http://www.kuzyklaw.com" I get a 301 to "https://www.kuzyklaw.com" and then another 301 to "https://kuzyklaw.com/".
One to many redirects I think. Noticed you are WP. Did you use a plugin for the https change?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
The use of a ghost site for SEO purposes
Hi Guys, Have just taken on a new client (.co.uk domain) and during our research have identified they also have a .com domain which is a replica of the existing site but all links lead to the .co.uk domain. As a result of this, the .com replica is pushing 5,000,000+ links to the .co.uk site. After speaking to the client, it appears they were approached by a company who said that they could get the .com site ranking for local search queries and then push all that traffic to .co.uk. From analytics we can see that very little referrer traffic is coming from the .com. It sounds remarkably dodgy to us - surely the duplicate site is an issue anyway for obvious reasons, these links could also be deemed as being created for SEO gain? Does anyone have any experience of this as a tactic? Thanks, Dan
White Hat / Black Hat SEO | | SEOBirmingham810 -
Do I lose link juice if I have a https site and someone links to me using http instead?
We have recently launched a https site which is getting some organic links some of which are using https and some are using http. Am I losing link juice on the ones linked using http even though I am redirecting or does Google view them the same way? As most people still use http naturally will it look strange to google if I contact anyone who has given us a link and ask them to change to https?
White Hat / Black Hat SEO | | Lisa-Devins0 -
Remedies, Cure, and Precautions for 302 redirect Hijacking.
Hi Moz Guys, I hope all of you are good out there. I am here to discuss remedies, cure, and precautions for 302 redirect hijacking. Although it is quite old and whenever I searched in Google, it looks like a long gone glitch of Google serps but it just happened to one of my customers' site. The site in question is www(dot)solidswiss(dot)cd. If you check the cache(cache:site) then you can see a hijacked site in the urls of the cached page. As a result all my customer's listing in the serps are replaced with this site. This hacked site then is redirecting to a competitor's site. I did many things to cop with the problem, site came back in the serps but hackers are doing this on lots of domains so when it recovered from one site then another site catches it. I am doing lots of reporting on submit spam site. I am doing lots of feedback on the serps page. I have switched to https . But seems like nothing is working. This community is full of experts and technical people. I am wondering that what are your views and suggestions to handle the problem permanently?
White Hat / Black Hat SEO | | adqas0 -
How to 301 redirect from old domain and their pages to new domain and pages?
Hi i am a real newbie to this and i hope for a guide on how to do this. I seen a few moz post and is quiet confusing hopefully somebody able to explain it in layman terms to me. I would like to 301 redirect this way, both website contain the same niche. oldwebsite.com > newwebsite.com and also its pages..... oldwebsite.com/test >newwebsite.com/test So my question here is i would like to host my old domain and its pages in my new website hosting in order to redirect to my new domain and its pages how do i do that? would my previous page link overwrite my new page link? or it add on the juice link? Do i need to host the whole old domain website into my new hosting in order to redirect the old pages? really confusing here, thanks!
White Hat / Black Hat SEO | | andzon0 -
Does Google crawl and index dynamic pages?
I've linked a category page(static) to my homepage and linked a product page (dynamic page) to the category page. I tried to crawl my website using my homepage URL with the help of Screamingfrog while using Google Bot 2.1 as the user agent. Based on the results, it can crawl the product page which is a dynamic. Here's a sample product page which is a dynamic page(we're using product IDs instead of keyword-rich URLs for consistency):http://domain.com/AB1234567 Here's a sample category page: http://domain.com/city/area Here's my full question, does the spider result (from Screamingfrog) means Google will properly crawl and index the property pages though they are dynamic?
White Hat / Black Hat SEO | | esiow20130 -
Does IP Blacklist cause SEO issues?
Hi, Our IP was recently blacklisted - we had a malicious script sending out bulk mail in a Joomla installation. Does it hurt our SEO if we have a domain hosted on that IP? Any solid evidence? Thanks.
White Hat / Black Hat SEO | | bjs20100 -
Site being targeted by hardcore porn links
We noticed recently a huge amount of referral traffic coming to a client's site from various hard cord porn sites. One of the sites has become the 4th largest referrer and there are maybe 20 other sites sending traffic. I did a Whois look up on some of the sites and they're all registered to various people & companies, most of them are pretty shady looking. I don't know if the sites have been hacked or are deliberately sending traffic to my client's site, but it's obviously a concern. The client's site was compromised a few months ago and had a bunch of spam links inserted into the homepage code. Has anyone else seen this before? Any ideas why someone would do this, what the risks are and how we fix it? All help & suggestions greatly appreciated, many thanks in advance. MB.
White Hat / Black Hat SEO | | MattBarker0
