If I cancel, will I lose all my historical data & be able to access it?
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I would like to still be able to view my historical data once I cancel. Will I still have access to it?
Thanks.
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Trust me on this one. I've cancelled my Moz Pro account and sometimes neglected due to expired credit cards or updated payment methods etc and so far have never had an issue with any lost of data in my campaigns etc. in the past 5 years. That's one thing that keeps me coming back to Moz after having been a paid member for so long.
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Hi there! Tawny from Moz's Help Team here.
Thanks for writing in! I'm afraid there's no way to pause a subscription at the moment. That said, the best option we have right now is for you to go ahead and cancel your subscription — you can do this from https://moz.com/subscriptionsIn fact, cancellation works a lot like pausing — we archive all your Campaigns so they'll stay safe and sound while you're away. We don't continue to gather new data while your Campaigns are archived, but we keep all your historical data for around 12 update cycles. For weekly updates, that'd be 12 weeks and 12 months for monthly updates. A couple notable exceptions would be for rankings and link histories, which we'll keep forever!
Then, if and when you decide to give Moz Pro another shot, it's easy to unarchive those Campaigns and start gathering data for them again. At that point, you'd just head back to the "Manage Campaigns" screen, choose "Archived Campaigns" from the dropdown at the left, and you'll be just a few clicks away from getting up and running again!
I hope this helps! If you've still got any questions, just feel free to reach out to us at help@moz.com. Thanks!
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