"5XX (Server Error)" - How can I fix this?
-
Hey Mozers!
Moz Crawl tells me I am having an issue with my Wordpress category - it is returning a 5XX error and i'm not sure why? Can anyone help me determine the issue?
Crawl Issues and Notices for:
http://www.refusedcarfinance.com/news/category/news
We found 1 crawler issue(s) for this page.
High Priority Issues
1
5XX (Server Error)
5XX errors (e.g., a 503 Service Unavailable error) are shown when a valid request was made by the client, but the server failed to complete the request. This can indicate a problem with the server, and should be investigated and fixed.
-
One more thing I want to add:
Search engines can remove your site from their index after they repeatedly get such a response. To prevent deindexing, use SEO tools to audit your site and detect 5xx errors in time. You can fix errors using three strategies:
Reload the page to check if the issue was merely momentary.
Check the error log on the site.
Consider any changes or upgrades to the system that you have carried out recently and roll them back until the issue is resolved. -
A 5xx server error is an error which occurs when server doesn’t fulfill a request.
It’s quite difficult to detect and fix each occurrence of these errors, but search engines don’t like them, especially 500 and 503 errors.
-
- Reload the page in case the issue was merely momentary.
- Check the error log on the site.
- Consider any changes or upgrades to the system that you have carried out recently and roll them back until the issue is resolved.
-
@asim21.. Hi asim.. hope you are well.
What is 5XX server error?
5XX (Sever Error) is occur when a valid request wad made by the client but the server failed to complete the request. Hence there is issue on server side. This error should be fixed for better performace and SEO of your website.
How to Fix..
1. Clear cookies and chaches:
Sometimes 5xx errors are due to the cookies related to the website, so deleting these and refreshing the browser can often solve the problem. To do this, enter your web browsers History and select Delete. To remove the cookies from some devices you may need to check the box next to Cookies before hitting delete. Refresh your page and check to see if the error code represents itself.
2. Contact your host/server and creat a support ticket.
If the problem continues, the best step is to contact your hosting provider or create a support ticket and they will fixed this issue on their side . Chances are they are already on top of it or undergoing maintenance, but this will help put your mind at ease and give an idea of when it may be up and running again.
I am adding one of my website for promotion.. kindly visit to support me Visit my website
thanks. -
5xx server errors present a big issue because they directly harm your visitor’s experience. Imagine having an eCommerce store, and your visitors keep receiving these server errors. Do you think they’ll keep trying and eventually purchase something? Hello I'm the Owner of Reactormoney.com
No, they’ll go next door and buy from the competition.
And what about search engines like Google? If they receive 5xx server errors just occasionally, then you probably don’t have much to fear. But if the 5xx server errors are persistent, then it’s likely you’ll see a steady decline in organic traffic.
In this article we’ll cover why 5xx server errors are bad for SEO, what the most common 5xx server errors are, how to find out if your site’s server returns them, what causes this, and how to fix them.
So we need to fix it.
3 Simple Steps to Clearing a 5XX Error
5XX errors are server-side meaning the problem is not likely to lie within your internet connection or device. There will be an error with your website server.
In the unlikely event that there is an issue with something on your end, there are a few simple steps you can take before seeking further help and advice.
1. Refresh your browser
The problem may only be temporary, reloading the page will often prove successful. You can do this by resubmitting the URL from the address bar, pressing F5 or Ctrl-R on your keyboard.
2. Remove cookies
Sometimes 5xx errors are due to the cookies related to the website, so deleting these and refreshing the browser can often solve the problem. To do this, enter your web browser's History and select Delete. To remove the cookies from some devices you may need to check the box next to Cookies before hitting delete. Refresh your page and check to see if the error code represents itself.
3. Contact your host/server
If the problem continues, the best step is to contact your host or server directly to find out what the problem is. Chances are they are already on top of it or undergoing maintenance, but this will help put your mind at ease and give an idea of when it may be up and running again. Here are articles that might help: Best fish finder under 1000
-
5XX (Server Error) 5XX errors (e.g., a 503 Service Unavailable error) are shown when a valid request was made by the client, but the server failed to complete the request. This can indicate a problem with the server, and should be investigated and fixed.
Usually a 5XX error means an issue on your server, so you might wish to inquire with your web dev about the cause. If you're still not sure what to do, the Q&A forum is generally a great place to look for ideas in resolving some of these issues. Here are articles that might help: best gaming laptop for sims 4
-
My Search Console account showing 2k Server Errors for both Desktop & Smartphone. I'm confused why it is showing these errors, as when I open these URLs on Desktop as well as on Mobile browser they are working fine.
What does that mean, do I need to work on it? and How? is there any problem with Google Crawling? Is Google cannot crawl these pages?
If the URL is opening and not showing any error it means The URL is fine? Can I ignore the Search Console error?
-
Good question! I've seen this happen with a few clients.
Here is my process for reviewing 5xx errors:
- Manually check a handful of reported 5xx URLs and note their status codes. Often times upon manual inspection, you'll often find that these pages return different status codes (200, 4xx).
- Perform a crawl using Screaming Frog and watch the "Status Codes" report. Watch to see if URL go from getting crawled as 200 to 5xx status codes.
- If this is the case, the issue might that your hosting can't handle the requests getting sent to your site. If not and your URLs are getting reported as 200, it might been a temporary status the crawler found.
- If possible, check your log files to see if Googlebot is returning a large number of 5xx errors.
Overall, if you only find a few 5xx errors in Search Console and your log files but don't find them in when you crawl the site, you're probably OK. However, if a crawl consistently reveals them or you see a large number in your log files then it's a high priority item to flag to your developers. You may need to consider upgrading your hosting or rolling back any recent development changes that were made. Definitely lean on your developer's insights here.
-
Hi Maria,
I'm also facing the same issue. Can you guide me how to resolve it because your issue is old I think till now you got a solution. I'm also facing issue on my Page URL. I'm waiting for your response as I also have android gaming blog so may be your solution work for me.
-
Hi,
My Search Console account showing 2k Server Errors for both Desktop & Smartphone. I'm confused why it is showing these errors, as when I open these URLs on Desktop as well as on Mobile browser they are working fine.
What does that mean, do I need to work on it? and How? is there any problem with Google Crawling? Is Google cannot crawl these pages?
If the URL is opening and not showing any error it means The URL is fine? Can I ignore the Search Console error?
Is there any issue with server-side rendering? Please help me as I want to fix this ASAP.
Awaiting help on this!
-
Hi there! Sorry to hear you're having trouble.
Our crawl error guide is a great place to start to find more information. You might consider running a Crawl Test on the site to validate the error, as it could possibly have been a temporary issue. If you're still seeing the error crop up, it probably warrants additional investigation.
Usually a 5XX error means an issue on your server, so you might wish to inquire with your web dev about the cause. If you're still not sure what to do, the Q&A forum is generally a great place to look for ideas in resolving some of these issues. Here are some articles that might help:
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Robots.txt error
Moz Crawler is not able to access the robots.txt due to server error. Please advice on how to tackle the server error.
Technical SEO | | Shanidel0 -
Schema markup for products is missing "price": Is this bad?
Hey guys, So a current client of mine has an e-commerce shop with a few hundred products. They purposely choose to keep the prices off of their website, which is causing errors in Google Webmaster Tools. Basically the error shows: Error: Structured Data > Product (markup: schema.org) Error type: missing price 208 items with error Is this a huge deal? Or are we allowed to have non-numerical prices for schema ie. "call for quote"
Technical SEO | | tbinga1 -
Can someone interpret this entry in my htaccess file into english so that I can understand?
There are a number of entries in my htaccess and I'd like to understand what they are doing so that I can understand if they need to be there or not. So, can someone tell me what this says...in plain english? RewriteCond %{HTTP_HOST} ^legacytravel.com$ [OR]
Technical SEO | | cathibanks
RewriteCond %{HTTP_HOST} ^www.legacytravel.com$
RewriteRule ^carrollton-travel-agent$ "http://www.legacytravel.com/carrollton-travel-agent" [R=301,L] Thank you a million times in advance.0 -
Does server location affect rankings?
Hey guys, I'm just wondering whether you can help me out here. We're considering moving our servers to a new country but are a little hesitant to what - if any - SEO impact it would have on our clients' sites. For instance, if all of our clients are UK-based but their server isn't, would that affect their rank in Google UK? Or is it simply just a case of whether moving a server would affect the site speed or not?
Technical SEO | | Webrevolve0 -
How can the search engines can crawl my java script generated web pages
For example when I click in a link of this movie from the home page, the link send me to this page http://www.vudu.mx/movies/#!content/293191/Madagascar-3-Los-Fugitivos-Madagascar-3-Europes-Most-Wanted-Doblada but in the source code I can't see the meta tittle and description and I think the search engines wont see that too, am I right? I guess that only appears the source code of that "master template" and that it is not usefull for me. So, my question is, how can I add dynamically this data to every page of each movie to allow crawl all the pages to the search engines? Thank you.
Technical SEO | | mobile3600 -
How valuable is content "hidden" behind a JavaScript dropdown really?
I've come across a method implemented by some SEO agencies to fill up pages with somehow relevant text and hide it behind a javascript dropdown. Does Google fall for such cheap tricks? You can see this method used on these pages for example (just scroll down to the bottom) - it's all in German, but you get the idea I guess: http://www.insider-boersenbrief.de/ http://www.deko-und-kerzenshop.de/ How is you experience with this way of adding content to a site? Do you think it is valuable or will it get penalised?
Technical SEO | | jfkorn0 -
RSS Feed Errors in Google
We recently (2 months ago) launched RSS feeds for the category pages on our site. Last week we started seeing error pages in Webmaster Tools' Crawl Errors report pop up for feeds of old pages that have been deleted from the site, deleted from the sitemap, and not in Google's index since long before we launched the RSS feeds. Example: www.mysite.com/super-old-page/feed/ I checked and both the URL for the feed and the URL for the actual page are returning 404 statuses. www.mysite.com/super-old-page/ is also showing up in our Crawl Errors. Its been deleted for months but Webmaster Tools is very slow to remove the page from their Crawl Error report. Where is Google finding these feeds that never existed?
Technical SEO | | Hakkasan0 -
Why crawl error "title missing or empty" when there is already "title and meta desciption" in place?
I've been getting 73 "title missing or empty" warnings from SEOMOZ crawl diagnostic. This is weird as I've installed yoast wordpress seo plugin and all posts do have title and meta description. But why the results here.. can anyone explain what's happening? Thanks!! Here are some of the links that are listed with "title missing, empty". Almost all our blog posts were listed there. http://www.gan4hire.com/blog/2011/are-you-here-for-good/ http://www.gan4hire.com/blog/2011/are-you-socially-awkward/ MaeM3.png TLcD8.png
Technical SEO | | JasonDGreat0