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    4. "The account does not have access to that quota" - API v1 URL Metrics

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    Unsolved "The account does not have access to that quota" - API v1 URL Metrics

    API
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    • aheitzman
      aheitzman Subscriber last edited by

      Hi!

      On one of our servers we get the message "The account does not have access to that quota" when pulling data for v1 URL Metrics endpoint in the API.
      This only happens on one specific server, others have worked flawlessly. Any idea of what might be going on?

      Thanks

      mecmec51 1 Reply Last reply Reply Quote 0
      • SITEIMPULSE
        SITEIMPULSE Subscriber last edited by

        @moz-staff Any update regarding the issue?
        The problem persists.

        1 Reply Last reply Reply Quote 0
        • SITEIMPULSE
          SITEIMPULSE Subscriber last edited by

          Same here. 😞

          1 Reply Last reply Reply Quote 0
          • mecmec51
            mecmec51 @aheitzman last edited by

            @aheitzman same thing for me. This problem is recent.

            1 Reply Last reply Reply Quote 0
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