Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Unsolved "The account does not have access to that quota" - API v1 URL Metrics
-
Hi!
On one of our servers we get the message "The account does not have access to that quota" when pulling data for v1 URL Metrics endpoint in the API.
This only happens on one specific server, others have worked flawlessly. Any idea of what might be going on?Thanks
-
@moz-staff Any update regarding the issue?
The problem persists. -
Same here.
-
@aheitzman same thing for me. This problem is recent.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Issue with API Results and Excessive Token Consumption
Dear Moz Support Team, I hope this message finds you well. I am writing to express my concerns regarding the performance of the Moz API, which I have been using for domain information retrieval through Zapier. Despite paying for your API service, I am encountering several significant issues that are affecting my ability to use the service effectively: Incorrect and Inconsistent Data: When I query domain information, I receive incorrect results for Page Authority (PA), Domain Authority (DA), and Spam Score (SS). Specifically, PA and DA are always returned as 1, while SS is consistently -1, which indicates that the data being provided is either incomplete or incorrect. This discrepancy is preventing me from relying on your service for accurate domain insights. Excessive Token Consumption: I have noticed that the API token usage is significantly higher than expected. After querying only 250 domains, my token consumption has already exceeded 6,000 tokens, which seems unusually high. I had understood that the token usage would be calculated per query, but it appears that the consumption is much higher than anticipated. Given that I have invested in this service, I am frustrated that I am not receiving the expected level of performance and data accuracy. Could you please investigate these issues and provide clarity on why this is happening? Additionally, I would appreciate any guidance on how to resolve these discrepancies and ensure that I am using the API in the most efficient way possible. I look forward to your prompt response and assistance in resolving these issues. thank you
Product Support | | tkddh13230 -
Unsolved Regarding Moz API token password update
Hi, In March we have updated password for MOZ API and used in our application it worked, but currently the updated password is not working and in the MOZ site the old password is shown and its active. We are using Legacy username and password.
API | | NickAndrews
We see that 5 tokens can be added for API, if we add 2 tokens both will be active.
We are currently using free services. Please help us resolve this issue.0 -
Unsolved Generate an Access ID and API key
Hello, I can't generate an Access ID and API key for my account.
API | | OlegShavilov
I need a Links API and I'm ready to buy a paid subscription, but I can't do it. Link https://moz.com/products/mozscape/access
Redirected to https://moz.com/api/dashboard And i dont see any options for create Access ID0 -
Unsolved Can I get Moz keywords via API?
Hi, my boss is asking if you "have any API for keyword research -- e.g., as soon as a user creates a card title in [our application], we can auto-recommend keywords from Moz within [the application]. I shared a link with him to your Links API page, but he says he doesn't think that API does the above. Can you help? Thank you, Renae
API | | CarolinaRen0 -
API - Row Limit Question
Hi, I'm new to using Moz, and have just got a "Low volume" API account set up. My question is, because ive not yet reached my maximum "Rows per month" limit, what behaviour happens when i reach it? Do i get an error code, if so what, and whats the status code. If not, does my account keep downloading the rows and i get charged extra (in accordance with the cost of the additional rows)? Or is the whole additional rows think like a bolt on? Basically i want to make sure i dont get charged extra each month, and i need the status code returned to handled this in my app. I couldnt see anything explicit in the documents. Cheers
API | | MattHopkins0 -
API Limit Question
Hi, I am unfamiliar with API's in general but never had an issue with being throttled until today. I used the api a lot heavier today which is why. According to the API dashboard I made 5100 "requests" today and 21,000 "rows returned". I am using a MOZ PRO account and have been throttled as a result. I am wondering when does it reset? Is it a daily, weekly, or monthly limit that I hit and what is the limit? Thanks
API | | greganderson4440 -
Does on-page grader have an API ?
Hi, I would very much like to include the on-page grader output into my SEO tools. Is there an API for that? thanks James
API | | KMdayJob0