Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Error 403
-
I'm getting this message "We were unable to grade that page. We received a response code of 403. URL content not parseable" when using the On-Page Report Card. Does anyone know how to go about fixing this? I feel like I've tried everything.
-
I am getting 403 errors for this crazy url:
How do I get rid of this error?
I am also getting 404 errors for pages that do not exist anymore. How do I get rid of those?
-
Great answers Mike!
Jessica, if you're still having issues with the Crawl Test and it seems like a tool issue, let us know at help@seomoz.org - you'll get a faster response from our Help Team for your tool questions that way (unless, of course, a mozzer like Mike beats us to it!)
-
I will check that out. Thank you so much!
-
Is there another folder on your server called resources? If so that maybe the problem. See this thread...
http://wordpress.org/support/topic/suddenly-getting-403-forbiden-error-on-one-page-only
I did run Xenu on your site and experienced the 403 error on that page only. There were other 404s that need to be fixed as well FYI,,,
-
http://www.truckdriverschools.com/resources/
Thank you so much for your help!
-
Jessica,
Is the page(s) in question indexed by Google? I
I would recommend trying another site crawl tool like Xenu Link Sleuth, GSiteCrawler and see if they are able to crawl the site without issue. Could also be something to do with your hosting company trying to prevent Denial of Service (DOS) attacks... If you want to send me the URL I am happy to crawl it for you with one of these tools.
-
It is actually wordpress. Everything looks fine when visiting the URL and inside the wordpress but when I grade the SEO content it gives me the 403 error.
It happened after I added the SEO text to a page that had images within the same text box. Does that make a difference?
-
seems like your website is blocking access to the file. A few questions:
1. Are you blocking robots in your txt file from this url?
2. Do you get the 403 erri when you manually visit the page?
3. What CMS if any are you using? If it is Joomla we've seen some strange things happen with some of the security modules when using crawl tools such as GSiteCrawler.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Link Tracking List Error
"I have been maintaining 5 directories of backlinks in the 'Link Tracking List' section for several months. However, I am unable to locate any of these links at this time. Additionally, the link from my MOZ profile is currently broken and redirects to an error page, no to Elche Se Mueve. Given the premium pricing of MOZ's services, these persistent errors are unacceptable."
Moz Pro | | Alberto D.0 -
Unsolved Using Weglot on wordpress (errors)
Good day to you all, Does anyone have experience of the errors being pulled up by Moz about the utility of the weglot plugin on Wordpress? Moz is pulling up URLs such as: https://www.ibizacc.com/es/chapparal-2/?wg-choose-original=false These are classified under "redirect issues" and 99% of the pages are with the ?wg-choose parameter in the URL. Is this having an actual negative impact on my search or is it something more Moz related being highlighted. Any advice be appreciated and a resolution .. Im thinking I could exclude this parameter.
Moz Pro | | alwaysbeseen0 -
Moz-Specific 404 Errors Jumped with URLs that don't exist
Hello, I'm going to try and be as specific as possible concerning this weird issue, but I'd rather not say specific info about the site unless you think it's pertinent. So to summarize, we have a website that's owned by a company that is a division of another company. For reference, we'll say that: OURSITE.com is owned by COMPANY1 which is owned by AGENCY1 This morning, we got about 7,000 new errors in MOZ only (these errors are not in Search Console) for URLs with the company name or the agency name at the end of the url. So, let's say one post is: OURSITE.com/the-article/ This morning we have an error in MOZ for URLs OURSITE.com/the-article/COMPANY1 OURSITE.com/the-article/AGENCY1 x 7000+ articles we have created. Every single post ever created is now an error in MOZ because of these two URL additions that seem to come out of nowhere. These URLs are not in our Sitemaps, they are not in Google... They simply don't exist and yet MOZ created an an error with them. Unless they exist and I don't see them. Obviously there's a link to each company and agency site on the site in the about us section, but that's it.
Moz Pro | | CJolicoeur0 -
Ive been using moz for just a minute now , i used it to check my website and find quite a number of errors , unfortunately i use a wordpress website and even with the tips , is till dont know how to fix the issues.
ive seen quite a number of errors on my website hipmack.co a wordpress website and i dont know how to begin clearing the index errors or any others for that matter , can you help me please? ghg-1.jpg
Moz Pro | | Dogara0 -
Htaccess and robots.txt and 902 error
Hi this is my first question in here I truly hope someone will be able to help. It's quite a detailed problem and I'd love to be able to fix it through your kind help. It regards htaccess files and robot.txt files and 902 errors. In October I created a WordPress website from what was previously a non-WordPress site it was quite dated. I had built the new site on a sub-domain I created on the existing site so that the live site could remain live whilst I created on the subdomain. The site I built on the subdomain is now live but I am concerned about the existence of the old htaccess files and robots txt files and wonder if I should just delete the old ones to leave the just the new on the new site. I created new htaccess and robots.txt files on the new site and have left the old htaccess files there. Just to mention that all the old content files are still sat on the server under a folder called 'old files' so I am assuming that these aren't affecting matters. I access the htaccess and robots.txt files by clicking on 'public html' via ftp I did a Moz crawl and was astonished to 902 network error saying that it wasn't possible to crawl the site, but then I was alerted by Moz later on to say that the report was ready..I see 641 crawl errors ( 449 medium priority | 192 high priority | Zero low priority ). Please see attached image. Each of the errors seems to have status code 200; this seems to be applying to mainly the images on each of the pages: eg domain.com/imagename . The new website is built around the 907 Theme which has some page sections on the home page, and parallax sections on the home page and throughout the site. To my knowledge the content and the images on the pages are not duplicated because I have made each page as unique and original as possible. The report says 190 pages have been duplicated so I have no clue how this can be or how to approach fixing this. Since October when the new site was launched, approx 50% of incoming traffic has dropped off at the home page and that is still the case, but the site still continues to get new traffic according to Google Analytics statistics. However Bing Yahoo and Google show a low level of Indexing and exposure which may be indicative of the search engines having difficulty crawling the site. In Google Analytics in Webmaster Tools, the screen text reports no crawl errors. W3TC is a WordPress caching plugin which I installed just a few days ago to speed up page speed, so I am not querying anything here about W3TC unless someone spots that this might be a problem, but like I said there have been problems re traffic dropping off when visitors arrive on the home page. The Yoast SEO plugin is being used. I have included information about the htaccess and robots.txt files below. The pages on the subdomain are pointing to the live domain as has been explained to me by the person who did the site migration. I'd like the site to be free from pages and files that shouldn't be there and I feel that the site needs a clean up as well as knowing if the robots.txt and htaccess files that are included in the old site should actually be there or if they should be deleted... ok here goes with the information in the files. Site 1) refers to the current website. Site 2) refers to the subdomain. Site 3 refers to the folder that contains all the old files from the old non-WordPress file structure. **************** 1) htaccess on the current site: ********************* BEGIN W3TC Browser Cache <ifmodule mod_deflate.c=""><ifmodule mod_headers.c="">Header append Vary User-Agent env=!dont-vary</ifmodule>
Moz Pro | | SEOguy1
<ifmodule mod_filter.c="">AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon application/json
<ifmodule mod_mime.c=""># DEFLATE by extension
AddOutputFilter DEFLATE js css htm html xml</ifmodule></ifmodule></ifmodule> END W3TC Browser Cache BEGIN W3TC CDN <filesmatch ".(ttf|ttc|otf|eot|woff|font.css)$"=""><ifmodule mod_headers.c="">Header set Access-Control-Allow-Origin "*"</ifmodule></filesmatch> END W3TC CDN BEGIN W3TC Page Cache core <ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /
RewriteCond %{HTTP:Accept-Encoding} gzip
RewriteRule .* - [E=W3TC_ENC:_gzip]
RewriteCond %{HTTP_COOKIE} w3tc_preview [NC]
RewriteRule .* - [E=W3TC_PREVIEW:_preview]
RewriteCond %{REQUEST_METHOD} !=POST
RewriteCond %{QUERY_STRING} =""
RewriteCond %{REQUEST_URI} /$
RewriteCond %{HTTP_COOKIE} !(comment_author|wp-postpass|w3tc_logged_out|wordpress_logged_in|wptouch_switch_toggle) [NC]
RewriteCond "%{DOCUMENT_ROOT}/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_PREVIEW}.html%{ENV:W3TC_ENC}" -f
RewriteRule .* "/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_PREVIEW}.html%{ENV:W3TC_ENC}" [L]</ifmodule> END W3TC Page Cache core BEGIN WordPress <ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]</ifmodule> END WordPress ....(((I have 7 301 redirects in place for old page url's to link to new page url's))).... #Force non-www:
RewriteEngine on
RewriteCond %{HTTP_HOST} ^www.domain.co.uk [NC]
RewriteRule ^(.*)$ http://domain.co.uk/$1 [L,R=301] **************** 1) robots.txt on the current site: ********************* User-agent: *
Disallow:
Sitemap: http://domain.co.uk/sitemap_index.xml **************** 2) htaccess in the subdomain folder: ********************* Switch rewrite engine off in case this was installed under HostPay. RewriteEngine Off SetEnv DEFAULT_PHP_VERSION 53 DirectoryIndex index.cgi index.php BEGIN WordPress <ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /WPnewsiteDee/
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /subdomain/index.php [L]</ifmodule> END WordPress **************** 2) robots.txt in the subdomain folder: ********************* this robots.txt file is empty **************** 3) htaccess in the Old Site folder: ********************* Deny from all *************** 3) robots.txt in the Old Site folder: ********************* User-agent: *
Disallow: / I have tried to be thorough so please excuse the length of my message here. I really hope one of you great people in the Moz community can help me with a solution. I have SEO knowledge I love SEO but I have not come across this before and I really don't know where to start with this one. Best Regards to you all and thank you for reading this. moz-site-crawl-report-image_zpsirfaelgm.jpg0 -
How to Fix 404 Errors
Hey Moz'ers - I just added a new site to my Moz Pro account and when I got the crawl report back there was a ton of 404 errors (see attached). I realize the best way to fix these is to manually go through every single error and see what the issue is... I just don't have time right now, and I don't have a team member that can jump on this either, but realize this will be a huge boost to this client if/when I get these resolved... So my question is: Is there a quicker way to get these resolved? Is there an outsourcing company that can fix my clients errors correctly? Thanks for the help in advance:) wBhzEeV
Moz Pro | | 2Spurs0 -
Moz & Xenu Link Sleuth unable to crawl a website (403 error)
It could be that I am missing something really obvious however we are getting the following error when we try to use the Moz tool on a client website. (I have read through a few posts on 403 errors but none that appear to be the same problem as this) Moz Result Title 403 : Error Meta Description 403 Forbidden Meta Robots_Not present/empty_ Meta Refresh_Not present/empty_ Xenu Link Sleuth Result Broken links, ordered by link: error code: 403 (forbidden request), linked from page(s): Thanks in advance!
Moz Pro | | ZaddleMarketing0 -
How to resolve Duplicate Content crawl errors for Magento Login Page
I am using the Magento shopping cart, and 99% of my duplicate content errors come from the login page. The URL looks like: http://www.site.com/customer/account/login/referer/aHR0cDovL3d3dy5tbW1zcGVjaW9zYS5jb20vcmV2aWV3L3Byb2R1Y3QvbGlzdC9pZC8xOTYvY2F0ZWdvcnkvNC8jcmV2aWV3LWZvcm0%2C/ Or, the same url but with the long string different from the one above. This link is available at the top of every page in my site, but I have made sure to add "rel=nofollow" as an attribute to the link in every case (it is done easily by modifying the header links template). Is there something else I should be doing? Do I need to try to add canonical to the login page? If so, does anyone know how to do it using XML?
Moz Pro | | kdl01
